Novotel Toronto Centre

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Toronto Centre

Exterior
Superior Room, 2 Queen Beds (Newly Renovated)
Reception
Indoor pool, pool loungers
Executive Room, 1 King Bed (Newly Renovated)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar

Explore the area

Map
45 The Esplanade, Toronto, ON, M5E1W2
  • Hockey Hall of Fame
    4 min walk
  • St. Lawrence Market
    4 min walk
  • Scotiabank Arena
    8 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premier Room (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Executive)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Newly Renovated)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Newly Renovated)

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Novotel Toronto Centre

Hotel with a fitness center, a quick walk to Scotiabank Arena
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Weekly housekeeping is available.
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Toronto Centre's great location. During your stay, you're just a quick walk from Scotiabank Arena. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Cafe Nicole
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute walk from Hockey Hall of Fame and 8 minutes by foot from Scotiabank Arena
  • Pets welcome for a fee (restrictions apply)
As a guest of Novotel Toronto Centre, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2486 square feet (231 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Toronto Centre. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Cafe Nicole - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: CAD 37.61 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Cafe Nicole

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (2486 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1986 out of 2783 reviews" "
Rating 8 - Good. 605 out of 2783 reviews" "
Rating 6 - Okay. 123 out of 2783 reviews" "
Rating 4 - Poor. 37 out of 2783 reviews" "
Rating 2 - Terrible. 32 out of 2783 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

elida

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Tomoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from many tourist attractions and restaurants.
Stayed 2 nights in Sep 2024

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to St.Lawrence Market, downtownt and train station. Nice area!
Stayed 3 nights in Sep 2024

10/10 Excellent

Amber

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good visit to Novotel. We really enjoy this site because of its proximity to dining and the STM Lawrence market. Only one small issue, which was we couldn't find a great in room temperature. Small but caused some sleeping issues.
Stayed 1 night in Sep 2024

10/10 Excellent

SURESH, Columbus

Stayed 2 nights in Aug 2024

10/10 Excellent

Angela Marie Noel

Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful check in/greeting. Great location. A great hotel.
Stayed 1 night in Sep 2024

8/10 Good

Randi

Liked: Staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for access to Union Station, St Lawrence Market and Distillery District. Room lovely and clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but was really pleased with my room. The staff were all friendly and i liked the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was sooooo comfy
Stayed 1 night in Jul 2024

10/10 Excellent

Nicola Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to everything
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ladies at morning breakfast. Great energy and great service. Unfortunate that they had to deal with a (decently dressed) vagrant who helped herself to a full bfast before making a scene and leaving without paying. Point is, 1) How do you prevent this in the future and 2) the staff handled it as well as anyone could, trying very hard not to disrupt other guests. Otherwise, the hotel was a great choice for us!
Stayed 2 nights in Aug 2024

10/10 Excellent

John Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, close to everything i needed & helpful staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Rupana

Stayed 1 night in Aug 2024

8/10 Good

Atef

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was very stressful, reception staff were not helpful, I booked 2 queen size bed room , when I arrived, was told only a king bed room available. They gave me hard time to get the room I booked. Bad customer service. Will never stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location....best happy hour!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gaurang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Novotel, rooms were comfy and clean, staff was great and it’s walking distance from all the major downtown attractions. We will definitely stay there again.
Stayed 3 nights in Sep 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Tv complicated. Room a bit spare. Bartenders worked hard.
Stayed 3 nights in Sep 2024

8/10 Good

Kim

Liked: Amenities
Hotel located in a great location, walkable to most central areas of Toronto, very close to Train station, nice restaurants & bars literally facing the hotel! Only a couple of slight complaints the shower in our room had a significant amount of black mould, and the room was quite dark due to small window.
Stayed 2 nights in Sep 2024

10/10 Excellent

Braydn

Stayed 2 nights in Aug 2024

10/10 Excellent

Alexis, San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great service and close to walk round centre is second time stay in hotel with my fiance we love area. Thanks
Stayed 2 nights in Aug 2024

10/10 Excellent

Natalia

Stayed 1 night in Aug 2024

10/10 Excellent

Deanna

no complaints except for the coffee pot. It was not user friendly and we never could get it to work properly so we had to go downstairs and pay for coffee. It would have been nice to have free coffee in the lobby!
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia A, San Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my location. I parked my car in the garage and walked most days to everywhere I wanted to go to. My room was clean. They had a parking garage which was amazing because I had such a hard time finding parking throughout Toronto. The staff was friendly.
Stayed 4 nights in Sep 2024