Novotel Toronto Centre

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Toronto Centre

Exterior
Indoor pool, pool loungers
Reception
Executive Room, 1 King Bed (Newly Renovated)
Superior Room, 2 Queen Beds (Newly Renovated)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Hot tub
  • Pet-friendly

Explore the area

Map
45 The Esplanade, Toronto, ON, M5E1W2
  • Hockey Hall of Fame
    ‪4 min walk‬
  • St. Lawrence Market
    ‪4 min walk‬
  • Scotiabank Arena
    ‪8 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premier Room (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Executive)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Newly Renovated)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Newly Renovated)

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Novotel Toronto Centre

Hotel with a fitness center, a quick walk to Hockey Hall of Fame
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Weekly housekeeping is available.
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Toronto Centre's great location. During your stay, you're just a quick walk from Scotiabank Arena. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Cafe Nicole
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute walk from Hockey Hall of Fame and 8 minutes by foot from Scotiabank Arena
  • Pets welcome for a fee (restrictions apply)
As a guest of Novotel Toronto Centre, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2486 square feet (231 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Toronto Centre. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Cafe Nicole - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: CAD 37.61 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Cafe Nicole

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (2486 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2133 out of 2977 reviews" "
Rating 8 - Good. 643 out of 2977 reviews" "
Rating 6 - Okay. 129 out of 2977 reviews" "
Rating 4 - Poor. 39 out of 2977 reviews" "
Rating 2 - Terrible. 33 out of 2977 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good location for traveling on the train and coming from the airport. There’s plenty to do close by. It’s clean and comfortable. The price point is better than many hotels in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Malka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Brian, Lethbridge

Stayed 3 nights in Sep 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, helped us park despite not fitting in parking garage. Super clean and great amenities.
Stayed 1 night in Oct 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and the hotel is in good condition with a nice, but slightly small, fitness centre. Room was a good size and the bed comfortable. There was an ongoing noise from the car park behind the hotel that sounded like a generator, which was a bit annoying and didn't help achieve a peaceful sleep.
Stayed 6 nights in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2024

6/10 Okay

Breann

Stayed 1 night in Sep 2024

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Entertainment
Stayed 3 nights in Oct 2024

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great location, great staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to all the attractions I wanted to visit in Toronto, most notably the Hockey Hall of Fame and Scotiabank Arena. Also, the proximity to Union Station was also a benefit for my return trip from Pearson International Airport.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ivonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean rooms. Comfortable bed. Kind staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean with nice amenities, although there were some issues with the fixtures in the bathroom not wanting to stay attached to the walls. That said, the location of this hotel is great for shopping, walking and entertainment. Its a short walk to Union Station as well, so has easy access to transit options. The staff were very friendly and accommodating, and the cafe on site has some lovely breakfast options. Overall, I'd be happy to stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Check in staff was very kind. Room was clean and beds were comfy. We will stay again for sure!
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was in a convenient area making it easy to explore
Stayed 4 nights in Oct 2024

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great except for two things. The pillows and the restaurant should have been open following a concert which many of the hotels guests attended.
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 1 night in Oct 2024

10/10 Excellent

maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Claire

Stayed 1 night in Sep 2024

10/10 Excellent

Edward Kim Hock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is an easy walk to Union Station, and St Lawrence Market. Good restaurants and pubs just across the street. Room seems recently renovated and clean. A great place to stay when visiting Toronto.
Stayed 1 night in Oct 2024

8/10 Good

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was comfortable and the room was well appointed and clean. I don't understand why hotel room doors always make a loud slam, no matter how quietly one tries to close the door. I was woken up a few times in the night by doors opening and closing (not the fault of Novotel or the other hotel guests, but by the manufacturers of the doors!). I would stay again, but with better ear plugs!
Stayed 1 night in Oct 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. We didn't know a marathon was on and were so glad we were parked and could walk everywhere. Zero stress for our visit to the city.
Stayed 2 nights in Oct 2024

8/10 Good

Carlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
It was good, restaurants close, entertainment was in walking distance. I have a large oversized vehicle so was able to park in alley but would’ve been nice to be able to park in garage. Overall I have no complaints
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at this hotel . 10 minute walk from Union Station , St Lawrence Market and Bus station and 20 minute walk to lakeside restaurants/bars . Room at hotel was spacious and very clean as was the shower .
Stayed 3 nights in Oct 2024