Best Western Parkway Hotel Toronto North

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Parkway Hotel Toronto North

2 indoor pools, seasonal outdoor pool, pool cabanas (surcharge)
Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)
Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)
Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Pool
  • Hot tub

Explore the area

Map
600 Highway 7 East, Richmond Hill, ON, L4B1B2
  • Splitsville Richmond Hill
    ‪11 min walk‬
  • Seneca College - Markham Campus
    ‪16 min walk‬
  • First Markham Place
    ‪4 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)

  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Balcony (Balcony)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Parkway Hotel Toronto North

Family-friendly hotel with 2 indoor swimming pools connected to the convention center in Richmond Hill
Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Best Western Parkway Hotel Toronto North offers 127 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Richmond Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Signature Beauty Lounge has 6 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
Our customers tell us they can't get enough of the pool at Best Western Parkway Hotel Toronto North. During your stay, you'll be connected to the convention center, and just a quick walk from The Golf Lounge. Free WiFi in public areas, free self parking, and 2 indoor pools are available. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools or soak in the spa tub
  • Indulge with massages or facials at Signature Beauty Lounge
  • Amenities include a front-desk safe, a business center, and 30 meeting rooms
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the pool and the clean accommodations
  • Just a 1-minute drive from Splitsville Richmond Hill and 6 minutes from Seneca College
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
As a guest of Best Western Parkway Hotel Toronto North, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 30 meeting rooms. Event space at this hotel measures 31000 square feet (2880 square meters) and includes a conference center. A seasonal outdoor pool, a sauna, and spa services are also featured at the family-friendly Best Western Parkway Hotel Toronto North. Free self parking is available.

This Richmond Hill hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Crave Restaurant - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks - This coffee shop serves breakfast and light fare. Open daily.
Spirits Bar and Lounge - This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Tim Hortons - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 25.98 for adults and CAD 14.68 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Crave Restaurant
  • Starbucks
  • Spirits Bar and Lounge
  • Tim Hortons

Things to do

  • 2 indoor pools
  • Fitness classes
  • Basketball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • A hot tub
  • Steam room
  • Table tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Fence around the pool
  • Free cots/infant beds
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (31000 square feet of space)
  • Meeting rooms - 30

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 6 treatment rooms
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille signage
  • Lift
  • Lift door width (centimetres): 152
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Fireplace in reception
  • Games
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 150.00 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 25.98 for adults and CAD 14.68 for children
  • Pet deposit: CAD 150.00 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open May 14 and close September 16.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Parkway Hotel
Best Western Parkway Hotel Toronto North
Best Western Parkway Hotel Toronto North Richmond Hill
Best Western Parkway Toronto North
Best Western Parkway Toronto North Richmond Hill
BEST WESTERN Parkway Hotel Toronto North Richmond Hill, Ontario
Parkway Toronto Richmond Hill
Best Western Parkway Hotel Toronto North Hotel
Best Western Parkway Hotel Toronto North Richmond Hill
Best Western Parkway Hotel Toronto North Hotel Richmond Hill

Best Western Parkway Hotel Toronto North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1011 out of 1919 reviews" "
Rating 8 - Good. 467 out of 1919 reviews" "
Rating 6 - Okay. 207 out of 1919 reviews" "
Rating 4 - Poor. 114 out of 1919 reviews" "
Rating 2 - Terrible. 120 out of 1919 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst time of my life
First night a sports team was in the room above us playing sports so we changed rooms! Next morning at 8:10 am I was trying to work, and for 3 hours they replaced the neighbouring room doors by using an electric drill!! Seriously, no one warned us or said anything. The worst hotel experience ever. The Best Western and Sheraton are owned and operated by the same frugal owner. Close hotel, Fix Hotel. Total Corporate greed
Stayed 6 nights in Oct 2024

10/10 Excellent

Rajpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Nov 2024

2/10 Terrible

Robert

Stayed 2 nights in Oct 2024

6/10 Okay

Prasad, Woodbury

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I had to wait as check in took very long time .. but we were upgraded to Sheraton .. if staff were more the check in process would be fast. Since there was only one member at the reception it took time .
Stayed 1 night in Nov 2024

10/10 Excellent

yuwei

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Thanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good service
Stayed 1 night in Nov 2024

10/10 Excellent

Derek, Acton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Chi Ho

Liked: Amenities
Clean nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Chi Ho

Liked: Amenities
Good nice clean hotel
Stayed 1 night in Oct 2024

6/10 Okay

Seeman

Stayed 2 nights in Oct 2024

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 2 nights in Oct 2024

2/10 Terrible

Alma

Noisy
Stayed 3 nights in Oct 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that this place had a balcony. The rooms are decorated beautifully, kind of like a beach house and there was a Tim Hortons within walking distance which was great for travelling with kids and food options right in your suite. They brought us a cot to our room too which was wonderful for my son. Great stay!
Stayed 1 night in Oct 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

ShelbyLynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, price was great, room was well-maintained and updated, and the location was perfect. The drive was worth not having to stay in the city and fight traffic.
Stayed 2 nights in Sep 2024

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean
Stayed 1 night in Oct 2024

4/10 Poor

Armaan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff was not helpful. We had two reservations that we called ahead to combine, but the staff never did, so we were forced to re-check in. The walls were very thin, and the rooms were not very clean. The only positive was the low nightly rate, but you’d be better off paying a bit more for a better experience.
Stayed 1 night in Oct 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel - walls need some sound insulation
Stayed 1 night in Oct 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If it wasn’t for the obsession with sliding doors (like the ones on the bathroom that do not close tightly to keep out odours and sound… and that I had to take a cold shower my last morning because there was no hot water, I would rate this 5/5 instead of 4/5
Stayed 2 nights in Oct 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the pool wasn't available due to an aqua fit class and we weren't told anything while checking in and ended up being kicked out by a rude old lady. I think her name was Iris. Very cranky.
Stayed 1 night in Oct 2024

10/10 Excellent

rylee

Liked: Cleanliness, staff & service, property conditions & facilities
Upgraded our room stay, very nice employees and in a safe area of town
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Clean and comfortable-no complaints
Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Stayed 2 nights in Oct 2024