1 Hotel Toronto

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 1 Hotel Toronto

Reception
Willow House
1 bedroom, premium bedding, minibar, in-room safe
Seasonal outdoor pool
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
550 Wellington St W, Toronto, ON, M5V2V4
  • Queen Street West
    8 min walk
  • Rogers Centre
    14 min walk
  • Princess of Wales Theatre
    15 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    17 min walk

Room options

City Room, 1 King Bed

  • 44 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Birch House

  • 186 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite

  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

  • 35 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Studio Suite with Tub, 1 King Bed

  • 51 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

  • 39 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Willow House

  • 113 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

City Room, 1 King Bed, Balcony

  • 42 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

City Room, 2 Queen Beds

  • 39 sq m
  • Studio
  • Sleeps 4
  • 2 Queen Beds

City Room, 1 King Bed

  • 39 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed

  • 44 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Terrace

  • 49 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Cedar House

  • 107 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

1 Hotel Toronto

Luxury Toronto aparthotel in Downtown Toronto with 3 restaurants
Along with 3 restaurants, this smoke-free aparthotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe, and valet parking. Each apartment features thoughtful touches like bathrobes and slippers, along with free WiFi and a plasma TV with digital channels. Added amenities include free wired internet, Netflix, and a minibar. Change of towels is available on request.
1 Hotel Toronto offers 102 accommodations with minibars and safes. Beds feature premium bedding. 42-inch plasma televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Toronto aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at 1 Hotel Toronto. During your stay, you're just a quick walk from Queen Street West. Features include free WiFi in public areas, plus 3 restaurants and a 24-hour gym. This luxury aparthotel has 102 apartments on 10 floors. This property offers pet-friendly amenities like food and water bowls. Free WiFi and a plasma TV are available in each apartment.
  • Each apartment offers a plasma TV, Netflix, and a minibar
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Rogers Centre and Queen Street West
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
1 Hotel Toronto offers its guests a seasonal outdoor pool, a 24-hour fitness center, and complimentary bicycles. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this aparthotel measures 9257 square feet (860 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury 1 Hotel Toronto. For a fee, parking is available.

This 5-star Toronto aparthotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.
1 Kitchen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Casa Madera - This fine-dining restaurant specializes in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Flora Lounge - This bar serves light fare only. Open daily.
Harriet's Toronto - Overlooking the pool, this rooftop bar serves brunch, dinner, and light fare. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

1 Hotel Toronto is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English, Filipino, French, Greek, Italian, Portuguese, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Seasonal outdoor pool
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site

Family friendly

  • Free cot/infant bed
  • Babysitting (surcharge)

Restaurants on site

  • 1 Kitchen
  • Casa Madera
  • Flora Lounge
  • Harriet's Toronto

Food and drink

  • Fridge (on request)
  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: CAD 15-30 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Dressing gowns
  • Toothbrush and toothpaste (on request)
  • Eco-friendly toiletries
  • Slippers
  • Shampoo
  • Soap
  • Hairdryer
  • Towels provided
  • Toilet paper

Entertainment

  • 42-inch plasma TV with premium channels
  • Netflix
  • Hulu
  • Streaming services
  • Pay films

Outdoor areas

  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Computer station
  • Desk
  • Conference space (9257 square feet)

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Free newspapers

Location highlights

  • In the city centre
  • In the entertainment district

Things to do

  • 24-hour fitness centre
  • Farming classes
  • Free bike hire on site

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 102 rooms
  • 10 floors
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: CAD 32.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Thompson Hotel
Thompson Hotel Toronto
Thompson Toronto
Toronto Thompson
Thompson Toronto Hotel
Thompson Toronto
1 Hotel Toronto Toronto
1 Hotel Toronto Aparthotel
1 Hotel Toronto Aparthotel Toronto

1 Hotel Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 348 out of 429 reviews" "
Rating 8 - Good. 49 out of 429 reviews" "
Rating 6 - Okay. 16 out of 429 reviews" "
Rating 4 - Poor. 11 out of 429 reviews" "
Rating 2 - Terrible. 5 out of 429 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay in a five-star hotel. Great lobby bar and cocktails. Great staff. great accomodation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Evia

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ahmet

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally noisy from both outside construction but also what seemed to be indoor too
Stayed 3 nights in Aug 2024

10/10 Excellent

Danh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an excellent property with very helpful and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ehsan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel offered a very unique experience, both in the rooms and in the common areas. The atmosphere is amazing and picturisque. The flora lounge offers amazing cocktails and the food in 1 kitchen is fantastic. The staff were exteremly welcoming and hospitable as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Skyler

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with impeccable quality and service!
Stayed 1 night in Aug 2024

10/10 Excellent

Ashtar

Liked: Cleanliness, amenities, property conditions & facilities
Property was amazing, staff was very attentive.
Stayed 4 nights in Aug 2024

10/10 Excellent

Miesha

Liked: Cleanliness, amenities, property conditions & facilities
Very good hospitality.
Stayed 3 nights in Aug 2024

8/10 Good

Negar

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Mandy

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Geran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The service was fantastic.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Rooms were amazing. Lobby was absolutely stunning. Felt like I walked into Costa Rica. Staff super friendly, pool is so awesome. This is a home run for the place to stay! Wow surpassed all expectations in all areas. Thank you for the birthday surprise in my room. This place is amazing
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Liked: Property conditions & facilities
3 Stars at best!
Stayed 2 nights in Jul 2024

10/10 Excellent

Sony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very disappointed that they would not allow for delayed check out, when there is major construction and noise right across the street. We were woken up every morning by 8:00am to the sounds of sledge hammers and drills
Stayed 2 nights in Jul 2024

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities
Property manager was excellent. Restaurant lobby is unique and stunning. Meals were great. Location to restaurants perfect. Rooms were clean but a tiny bit of wear and tear noticeable around shower and inner bathroom door was stuck despite an engineer fixing
Stayed 1 night in Jul 2024

10/10 Excellent

Samy

Travelled with family
Liked: Cleanliness, room comfort
Best roof top
My favourite hotel in Toronto and the best roof top in town
Stayed 1 night in Jul 2024

10/10 Excellent

krishnamurti

Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Stayed 2 nights in Jul 2024

10/10 Excellent

benjamin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sam

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Other than the parking situation at this location, I would say everything was spot on. Cleanliness, quality of everything, and customer service. The hotel smells like a spa and feels like you left the country and arrived in Greece. I love the theme.
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron de

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024