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Skotel Alpine Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Skotel Alpine Resort

Indoor spa tub
Individually decorated, individually furnished, free WiFi, bed sheets
Terrace/patio
Spa
Land view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • Breakfast available
  • Free WiFi
  • Laundry

Explore the area

Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Tongariro National Park Whakapapa Visitor Centre
    4 min walk
  • Lower Tama Lake
    16 min walk
  • Opotaka Historic Place
    4 min drive

Room options

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ngauruhoe Room

Ngauruhoe Room

Ngauruhoe Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Backpacker Queen En-suite

Backpacker Queen En-suite

Backpacker Queen En-suite

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

  • 7.5 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Cabin

Cabin

Cabin

  • 38 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Queen Room

Queen Room

Queen Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

  • 7.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tongariro Room

Tongariro Room

Tongariro Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

  • 7.5 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bunk Bed

Similar properties

Front of property

The Park Hotel Ruapehu

Hot tub
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (1001)
The price is €84
for 1 night
includes taxes & fees
1 Jan - 2 Jan
The Park Hotel Ruapehu

About this property

Skotel Alpine Resort

Family-friendly ski hotel with a restaurant
After a day on the slopes, return to Skotel Alpine Resort to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including a spa tub and a sauna.
Skotel Alpine Resort offers 48 accommodations. Each accommodation is individually furnished and decorated. This Tongariro National Park hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Skotel Alpine Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Tongariro National Park Whakapapa Visitor Centre. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a gift shop, laundry facilities, and a terrace
  • Onsite recreation includes a gym, a sauna, and ski equipment rentals
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Tongariro National Park Whakapapa Visitor Centre and a 5-minute drive from Tongariro National Park
  • Bus station, train station, and ski shuttle service available for a fee
After a day on the slopes, relax in the spa tub or enjoy the use of other facilities, including a fitness center and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Skotel Alpine Resort helps provide the perfect winter holiday with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tongariro National Park hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Skotel Alpine Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle (surcharge) up to 50 kilometres
  • Return train station shuttle (surcharge) from 8:00 AM to 4:00 PM
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: NZD 27-30 for adults and NZD 15-15 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/games room
  • Fitness centre
  • Sauna
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Library

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Step-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Towels

More

  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Friday, and Saturday:
  • Full-service spa
  • Sauna
  • Spa tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Cribs (infant beds) are available for NZD 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Skotel Alpine Resort offers transfers from the train station and bus station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Skotel Alpine Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 269 out of 695 reviews" "
Rating 8 - Good. 285 out of 695 reviews" "
Rating 6 - Okay. 100 out of 695 reviews" "
Rating 4 - Poor. 30 out of 695 reviews" "
Rating 2 - Terrible. 11 out of 695 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

B

Stayed 1 night in Sep 2024

10/10 Excellent

Brodie

Stayed 4 nights in Aug 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings were beautiful and the staff helpful and friendly.
Stayed 3 nights in Aug 2024

6/10 Okay

Wing Yee Judy

Disliked: Amenities, property conditions & facilities
I stayed at Skotel for 5 nights in August 2024. The condition is average with the understanding that renovations cannot be done without extensive consent. I stayed in a Queen Room, it is small for modern day standard, it only fitted a queen size bed, two night stands and a small bar area. The sink is inside the actual bedroom rather than in the bathroom. The overall cleanliness is acceptable, but not hotel standard and is generally comfortable. The price paid is reasonable considering the proximity to Whakapapa ski field. My biggest concerns were the noises that came through. The walls are thin, I could hear every single conversation and phone calls my neighbour made. Sound proving is poor and I didn't get much rest as the noise kept up in the evenings until at least 10pm with neighbours talking and kids walking up at 6am running in the corridor. I loved the short commute to the ski fields which is the main purpose of this trip, however, I would most likely sacrifice a little commute time with better accommodation next time.
Stayed 5 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service
The accomodation was neat and tidy. The food from the restaurant was rather good. In general the place could do with a makeover as it is looking old and worn down.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lakmal

Stayed 1 night in Jul 2024

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique with plenty of accomodation options, close to ski field, on site was a rental gear shop, restaurant, bar, spa, sauna, games room & large guest kitchen for self catering. Staff were really friendly.
Stayed 3 nights in Jul 2024

8/10 Good

Erin

Stayed 3 nights in Jul 2024

8/10 Good

Jane

Travelled with family
Sad,h very tired and run down. It smelled bad and felt unclean. Nice fridges though. Needs an overhaul. Restaurant expensive preferred Park down in the town. Overall a bit disappointed but I suppose it’s ok for a backpack but restaurant not backpack prices and breakfast pretty boring. Parking not great either. But lovely young girl on check in very friendly and helpful
Stayed 3 nights in Jul 2024

8/10 Good

NATSUMI

Stayed 2 nights in Jul 2024

10/10 Excellent

Layne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2024

8/10 Good

Eric

Stayed 2 nights in Jun 2024

10/10 Excellent

Sandeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place so much we stayed longer!! The facilities for the kids were amazing - it gave us parents time to unwind and enjoy the peace and scenery from the lodge lounge whilst the kids played safely and happily. The hosts Kaz & Sam were impeccable - friendly, helpful and happy to have a chat but not intrusive in the least. The lodge had books about the area to borrow which we enjoyed as we sipped wine in front of the fire and watched the sunset. We enjoyed the hot tub spa. The room was comfortable and the views amazing. A lovely menu for breakfast and dinner and bar menu in the afternoon. So glad we stumbled across this little peaceful gem!
Stayed 1 night in Jun 2024

2/10 Terrible

Lucas

Stayed 1 night in Apr 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night stay after walking the Northern circuit. Able to wait in lounge before check in as we finished quite early - comfortable beds and warm rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Lyn

Liked: Staff & service, property conditions & facilities
Fabulous staff, beautiful surroundings and lovely warm rooms.
Stayed 2 nights in Apr 2024

8/10 Good

Wayne

Liked: Staff & service, room comfort
Getting a bit sad and tired
This resort was built to a budget and after the years has more than a few maintenance problems. No big stuff, but things like slow delivery of hot water, toilet doors that won’t close. But it is clean and comfortable and serves the purpose of providing a safe dry roof over the tenants’ heads.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2024

8/10 Good

Brett, Waikuku Beach

Liked: Cleanliness, staff & service
Great stay, very quiet, they have a lot more accomodation than I realised, made use of the spare all to myself, shared bathroom and my own room. Warm and cozy
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff. We had a great stay!
Stayed 2 nights in Apr 2024

6/10 Okay

Jane

Disliked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location and the general vibe of guests and staff.
Stayed 2 nights in Mar 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy Great View
Had a nice stay here view from room was lovely. Good size room and really cozy and comfortable bed. Got good night sleeps. Room was clean and tidy. Good location for walks. Enjoyed overall stay.
Stayed 2 nights in Mar 2024