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Skotel Alpine Resort

3.5 star property

Choose dates to view prices

Photo gallery for Skotel Alpine Resort

Indoor spa tub
Spa
Land view from property
Individually decorated, individually furnished, free WiFi, bed sheets
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • Breakfast available
  • Laundry
  • Free WiFi

Explore the area

Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Tongariro National Park Whakapapa Visitor Centre
    ‪4 min walk‬
  • Lower Tama Lake
    ‪16 min walk‬
  • Mt Ngauruhoe
    ‪4 min drive‬

Room options

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ngauruhoe Room

Ngauruhoe Room

Ngauruhoe Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Backpacker Queen En-suite

Backpacker Queen En-suite

Backpacker Queen En-suite

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

  • 7.5 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Cabin

Cabin

Cabin

  • 38 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Queen Room

Queen Room

Queen Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

  • 7.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tongariro Room

Tongariro Room

Tongariro Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

  • 7.5 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bunk Bed

Similar properties

Front of property

The Park Hotel Ruapehu

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1000)
The price is €96
for 1 room
includes taxes & fees
7 Mar - 8 Mar
The Park Hotel Ruapehu

About this property

Skotel Alpine Resort

Family-friendly ski hotel with restaurant
After a day on the slopes, return to Skotel Alpine Resort to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including a hot tub and a sauna.
Skotel Alpine Resort offers 48 accommodations. Each accommodation is individually furnished and decorated. This Tongariro National Park hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Skotel Alpine Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Tongariro National Park Whakapapa Visitor Centre. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a gift shop, laundry facilities, and a terrace
  • Onsite recreation includes a gym, a sauna, and ski equipment rentals
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Tongariro National Park Whakapapa Visitor Centre and a 5-minute drive from Tongariro National Park
  • Ski, train station, and bus station shuttle service available for a fee
After a day on the slopes, relax in the hot tub or enjoy the use of other facilities, including a fitness center and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Skotel Alpine Resort helps provide the perfect winter holiday with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tongariro National Park hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Skotel Alpine Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle (surcharge) up to 50 kilometres
  • Return train station shuttle (surcharge) from 8:00 AM to 4:00 PM
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: NZD 27-30 for adults and NZD 15-15 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/games room
  • Fitness centre
  • Sauna
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Library

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Step-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Towels

More

  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Friday, and Saturday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Cribs (infant beds) are available for NZD 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Skotel Alpine Resort offers transfers from the train station and bus station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Skotel Alpine Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 278 out of 722 reviews
Rating 8 - Good. 297 out of 722 reviews
Rating 6 - Okay. 105 out of 722 reviews
Rating 4 - Poor. 31 out of 722 reviews
Rating 2 - Terrible. 11 out of 722 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ten Key

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time in our chalet. It was spacious and had everything we needed. The hiking and scenery was perfect.
Stayed 2 nights in Nov 2024

8/10 Good

Bryan

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ferdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with beautiful views and great walking trails
Stayed 1 night in Nov 2024

2/10 Terrible

Jenbelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kierlyn

Stayed 2 nights in Oct 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal walking base
Stayed 2 nights in Nov 2024

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was best so far room are close and you can hear your neighbors
Stayed 2 nights in Nov 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for access to the mountain.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Friendly and accommodating. Good hot showers. Good view.
Stayed 1 night in Nov 2024

10/10 Excellent

Roddena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely staff, great location
Stayed 2 nights in Oct 2024

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

8/10 Good

Robyn

Liked: Cleanliness
We liked being able to use the backpackers kitchen facility option, as we were staying in the other end of the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Quinn

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The walls of the hotel are very thin. We could hear our neighbours on all sides - including the other side of the corridor. The rooms have a sink, however the piping is extremely loud so was woken a few times in the night by other people running the tap. The showers and bathrooms were somewhat clean, but very very cold!
Stayed 3 nights in Oct 2024

6/10 Okay

Jenifer

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location! Bring earplugs.
The location is fabulous and the staff was friendly. The hotel restaurant served good food. If you're looking for a place to rest and relax, this is probably not the best place to stay. The rooms are very cozy but are not sound proof. You can hear other guests in the hallway and in their rooms. I recommend packing earplugs. The beds are also a little outdated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Xiang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service.
Stayed 2 nights in Sep 2024

8/10 Good

Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, convenient, quiet, beautiful, enjoyable.
Stayed 1 night in Oct 2024

10/10 Excellent

Vitaly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great alpine hotel Amazing food at the restaurant
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lesley

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place is run down but was nice and warm , food was yummy but expensive
Stayed 1 night in Sep 2024

8/10 Good

disha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location
Stayed 1 night in Sep 2024

10/10 Excellent

B

Stayed 1 night in Sep 2024

10/10 Excellent

Brodie

Stayed 4 nights in Aug 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings were beautiful and the staff helpful and friendly.
Stayed 3 nights in Aug 2024