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Hotel Tonala

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Tonala

Front of property
Exterior
Reception
Design Triple Room
Design Triple Room | Bathroom

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Parking included

Explore the area

Map
172 Av Hidalgo Las Ánimas, Tonalá, CHIS, 30500
  • La Sepultura Biosphere Reserve
    20 min drive
  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    22 min drive
  • Iglesia Vieja
    23 min drive

Room options

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room, 2 Double Beds

Signature Double Room, 2 Double Beds

Signature Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Design Triple Room

Design Triple Room

Design Triple Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About this property

Hotel Tonala

Hotel in Tonalá with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has coffee/tea in a common area and a business center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Hotel Tonala offers 10 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. 30-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Tonalá hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Tonala, you'll be close to Iglesia Vieja. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at La Terraza
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 8.1 mi (13 km) from La Sepultura Biosphere Reserve and 8.8 mi (14.2 km) from Iglesia Vieja
There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. A business center and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Tonala. Self parking is free.

Smoking is allowed in designated areas at this Tonalá hotel.

The hotel hosts a free manager's reception daily.
La Terraza - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–12:30 PM: MXN 80 for adults and MXN 60 for children
  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La Terraza

Family friendly

  • Laundry facilities

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • TV channels

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 80 for adults and MXN 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

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Hotel Tonala Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 6 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 3 out of 29 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel and staff very friendly
Stayed 4 nights in Jun 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Service, and hospitality. It had a very clean room with a private bathroom, friendly staff, within the Hotel there is restaurant providing excellent and tasty food I really enjoyed staying here. I am recommending this Hotel. Guest from Vancouver, Canada
Stayed 4 nights in Mar 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off street parking can walk to plaza. Small NYC type room. Clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very accommodating and super helpful, nice, and friendly.
Stayed 1 night in Aug 2023

6/10 Okay

Alex

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well located, great service. We felt very secure and welcome. One of the best stays in a long time!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel where the bathroom smelled like sewer, the towels smelled dirty, and the room stinks like cigarette. Very small parking.
Stayed 1 night in Jul 2019

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación uena
Stayed 1 night in Jun 2024

8/10 Good

Wendy Roxana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VOLVERIA A QUEDARME
MUY AGRADABLE LA ATENCION DEL DUEÑO, RICOS ALIMENTOS, DESCANSE MUY BIEN
Stayed 1 night in Apr 2024

8/10 Good

Francisca Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Mar 2024

8/10 Good

Rigoberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Hace años ya me había hospedado en este hotel, pero ahora lo remodelaron y las habitaciónes quedaron muy bien, el hotel esta cerca del centro tiene muy buena ubicación, cuenta con amplio estacionamiento
Stayed 2 nights in Jan 2024

6/10 Okay

jose luis

Stayed 2 nights in Jan 2024

8/10 Good

Leónidas

Stayed 1 night in Dec 2023

6/10 Okay

Raul

Liked: Cleanliness
Disliked: Staff & service
No hubo agua caliente por 2 días, el baño no estaba acondicionado con el cuarto, en el segundo día hablamos con la dueña y fue muy amable en cambiarnos a otra habitación mejor pero no tuvimos agua caliente, hasta el tercer día fue que lo arreglaron. Salimos al cuarto día.
Stayed 4 nights in Dec 2021

2/10 Terrible

gerardo

Stayed 1 night in Jan 2022

10/10 Excellent

geovanny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

6/10 Okay

Sergio

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2020

6/10 Okay

Sergio francisco

Business traveller
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la ubicación. No me gusto el trato del personal, la limpieza del baño que es deficiente, no hay agua caliente, mala señal de TV, la fotos que publican no corresponden con la realidad.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El establecimiento está aceptable: limpio y ordenado.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
franchement , a éviter !! petit dej , nul ! Chambre digne d'un musé
Stayed 3 nights in Jul 2019

8/10 Good

Rigoberto

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
El servicio de agua caliente no es permanente, las puertas de madera están caídas y se arrastran
Stayed 7 nights in Jul 2019