Hotel Garden Suites Tonlá

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Garden Suites Tonlá

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Suite Presidencial
Suite Presidencial
Exterior
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Fraccionamiento el Rosario San Ramón, Tonalá, CHIS, 30500
  • La Sepultura Biosphere Reserve
    19 min drive
  • Iglesia Vieja
    21 min drive
  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    22 min drive

Room options

Suite Presidencial

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Suite Doble con 2 Camas Matrimoniales

  • Sleeps 4
  • 2 Double Beds

Habitación con Cama Queen Size

  • Sleeps 2
  • 1 Queen Bed

Suite con cama King Size

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Garden Suites Tonlá

Hotel in Tonalá with a 24-hour front desk and a coffee shop
Along with an outdoor pool, this hotel has a restaurant and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a refrigerator in a common area, and laundry facilities are onsite.
Hotel Garden Suites Tonlá offers 20 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Garden Suites Tonlá, you'll be close to Iglesia Vieja. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Cooked-to-order breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter, and wedding services
  • 6.9 mi (11.1 km) from La Sepultura Biosphere Reserve and 7.6 mi (12.3 km) from Iglesia Vieja
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and a garden are also featured at Hotel Garden Suites Tonlá. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tonalá hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and noon.
Hotel Garden Suites Tonlá has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–noon: MXN 90-160 for adults and MXN 80-140 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Shared fridge

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Garden Suites Tonlá

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 160 for adults, and MXN 80 to 140 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Garden Suites Tonla Tonala
Hotel Garden Suites Tonlá Hotel
Hotel Garden Suites Tonlá Tonalá
Hotel Garden Suites Tonlá Hotel Tonalá

Hotel Garden Suites Tonlá Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful little hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely place to stay at
Stayed 4 nights in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personal
Stayed 2 nights in Mar 2024

8/10 Good

miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice bed, sheets and pillows in good conditions, good smell. The price very affordable. What I didn´t like is that the only window in my room was adjacent to the hall.
Stayed 3 nights in Aug 2023

8/10 Good

Mark

Stayed 2 nights in Mar 2023

2/10 Terrible

URIEL

Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia. Los cuartos, la alberca, el estacionamiento, el buen trato, etc.
Stayed 2 nights in Mar 2024

8/10 Good

José

Travelled with family and small children
Disliked: Amenities
No me gusto. Para lo que ofrece el precio es muy elevado. Instalaciones deterioradas Me gusto. Habitacion amplia
Stayed 1 night in Mar 2024

10/10 Excellent

Javier

Stayed 3 nights in Aug 2023

2/10 Terrible

Nayeli

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nada que ver las fotos la alberca chiquita y muy sucia, las habitaciones pequeñas y con mucha falta de mantenimiento, muchos bichos Pensaba alargar mi estancia y mejor me cambie de hotel
Stayed 3 nights in Jul 2023

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in May 2023

8/10 Good

Hector Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien en general.
Limpio, en buen estado. Buena atención. La habitación que seleccionamos algo chica, pero las fotos que se presentaron no dejaban ver bien el tamaño. No obstante, pasamos una noche tranquila y segura. Bien, en relación al precio.
Stayed 1 night in Mar 2023

6/10 Okay

Ludovic

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs serious refurbishment
Very convenient location. Could be nice but needs serious refurbishment and a deep cleening (Stains everywhere). Unpleasant smell in the room. Other guest were talking and laughing even After midnight in the courtyard and no one asked them to get quiet even though we Could understand every single word they were saying. All in all, we Could barely sleep.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Eladio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO MUY LIMPIO Y COMODO
Stayed 1 night in Dec 2022

10/10 Excellent

Jesus Alonso

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me agrado el servicio del personal
Stayed 1 night in Sep 2022