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Smile Hotel Tomakomai

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smile Hotel Tomakomai

Lobby sitting area
Exterior
Desk, free WiFi, bed sheets
Lobby
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1-1-2, Nishiki Cho, Tomakomai, Hokkaido, 053-0023
  • Sea Station Plat Seaport Market
    18 min walk
  • Sunflower Ferry
    5 min drive
  • Tarumaezan Shrine
    5 min drive
  • Tomakomai (QTM)
    3 min walk

Room options

View all photos for Single Room, 12㎡, Non Smoking

Desk, free WiFi, bed sheets

Single Room, 12㎡, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, 12㎡, Smoking

Desk, free WiFi, bed sheets

Single Room, 12㎡, Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

Exterior
Hotel Wing International Tomakomai
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (559)
The price is €37
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Wing International Tomakomai

About this property

Smile Hotel Tomakomai

Hotel in Tomakomai with a 24-hour front desk and a restaurant
A restaurant, a microwave in a common area, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a banquet hall.
Smile Hotel Tomakomai offers 97 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Smile Hotel Tomakomai, you'll be within walking distance of Sea Station Plat Seaport Market. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at Carioca, a buffet restaurant that serves Japanese cuisine
  • Japanese breakfast served daily for a fee
  • Amenities include meeting rooms, laundry facilities, and a vending machine
  • Just a 2-minute drive from Sea Station Plat Seaport Market and a few minutes from Sunflower Ferry
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Tomakomai also features a vending machine, laundry facilities, and dry cleaning/laundry services.
For a fee, guests can enjoy Japanese breakfast daily from 6:30 AM to 9:00 AM.
Carioca - This buffet restaurant specializes in Japanese cuisine and serves breakfast only.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Japanese breakfast available for a fee daily 6:30 AM–9:00 AM: JPY 660 for adults and JPY 660 for children
  • 1 restaurant

Restaurants on site

  • Carioca

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 660 for adults and JPY 660 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Tomakomai
Smile Tomakomai
Smile Hotel Tomakomai Hotel
Smile Hotel Tomakomai Tomakomai
Smile Hotel Tomakomai Hotel Tomakomai

Smile Hotel Tomakomai Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 100 reviews" "
Rating 8 - Good. 34 out of 100 reviews" "
Rating 6 - Okay. 32 out of 100 reviews" "
Rating 4 - Poor. 10 out of 100 reviews" "
Rating 2 - Terrible. 5 out of 100 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Yukitaka

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Bathroom wasn't clean. Everything smelled like stale cigarettes.

6/10 Okay

Verified traveller

Liked: Staff & service
Quiet and clean
The hotel is located not far from the train station and close to streets filled with bars. The front and back entrance is a bit off putting for people with wheelie suitcases. Slippery on rainy days too. To get a taxi to pick you up, it will need stop on the side street, as the hotel is located on a major busy road. Which is a bit of a hassle. The staff are keen and helpful. We were able to request an extra blanket at no cost. Weirdly, after our room has been it smells like cigarettes, we guessed that the room next to us has been smoking near our window. If only I had drone to zap them.

6/10 Okay

thean hong, kuala lunpur malaysia

Liked: Cleanliness, staff & service
only good for a quuck transit stays for next day
When we checked in it was after 10pm and tbe hotel rear car park already full and we have to park somewhere else which is far away. At midnight there was police cars sirent sounds which i believe it was from hotel nearby bars.

8/10 Good

shozo

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

たかこ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
台風の影響で急遽泊まったホテルでしたが、使いやすいホテルでした。 夜のうちに支払いを済ませたい、という話も直ぐに対応頂きました。ありがとうございます。
Stayed 2 nights in Aug 2024

8/10 Good

nami

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

???

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ったより全然綺麗で良かった

8/10 Good

KATSUMI

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Kaori

Travelled with family
Liked: Cleanliness, staff & service, amenities
苫小牧市民会館に近くメインの通り沿いにあり、繁華街にも近く立地が良かったです。 スタッフの方は親切でした。 お部屋の清潔感もありましたが、少し洗面台に劣化が見られたのが残念でしたが、快適に過ごせました。
Stayed 1 night in Dec 2023

6/10 Okay

Susumu

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
部屋の照明が一つ切れていました。 壁や洗面所の傷など見た目がきれいではない。 同じくらいの料金設定で先日宿泊したサービスが豊富なホテルもあるので、どうしてもそこと比べてしまいます。
Stayed 1 night in Dec 2023

8/10 Good

hironobu

Stayed 1 night in Nov 2023

8/10 Good

NOHIRA

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビジネスホテルとして平均以上
清潔感は平均的なビジネスホテル以上はあった。 次回苫小牧に行く場合にも、宿泊候補になり得る。 トイレを流すレバーが少し壊れていて、水が止まらなくなった（手でレバーを再度動かせば止まった）。
Stayed 1 night in Sep 2023

6/10 Okay

??

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
シャワー/蛇口を水圧で切り替えるタイプなので、止めることができない。 あと部屋の照明が、デスクとベッドしかないので、室内でワークするときに不便。
Stayed 2 nights in Aug 2023

8/10 Good

???

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
安かろう悪かろう
夏の繁忙期の宿泊だったためか、価格と内容のバランスが取れていないように感じた（とは言っても周辺のホテルと比べると安かった）。一部リフォームされている階もあるようだが、私の宿泊した部屋は設備が古く（ユニットバスだけはリフォームされていた）、とても快適とは言えなかった。もう一度宿泊するのは躊躇してしまう。
Stayed 4 nights in Aug 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 1 night in Jul 2023

4/10 Poor

カズヒサ

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

かずき

Stayed 1 night in Jul 2023

10/10 Excellent

なおと

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
店員さんの対応が良かったです!
Stayed 4 nights in Jul 2023

6/10 Okay

TAKAYUKI

Stayed 1 night in Jul 2023

10/10 Excellent

MASAYUKI

Stayed 1 night in Apr 2023

8/10 Good

kiyoshi

Stayed 1 night in Apr 2023

8/10 Good

KENJI

Stayed 1 night in Apr 2023