Comfort Hotel Tomakomai

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Hotel Tomakomai

Lobby
Exterior
Standard Double Room, Non Smoking
Property amenity
Breakfast area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
3-7-18 Asahi-machi, Tomakomai, Hokkaido, 053-0008
  • Sea Station Plat Seaport Market
    19 min walk
  • Sunflower Ferry
    5 min drive
  • Tarumaezan Shrine
    5 min drive
  • Tomakomai (QTM)
    1 min walk

Room options

Standard Twin Room, 2 Single Beds, Non Smoking

  • 17.5 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Double Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 4

Similar properties

About this property

Comfort Hotel Tomakomai

Hotel in Tomakomai with free parking
Dry cleaning, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine.
Comfort Hotel Tomakomai offers 123 accommodations with coffee/tea makers and slippers. Beds feature premium bedding. Televisions come with digital channels and pay movies. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Tomakomai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at Comfort Hotel Tomakomai. During your stay, you'll be within walking distance of Sea Station Plat Seaport Market. Features include free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes bike rentals
  • Just a 2-minute drive from Sea Station Plat Seaport Market and a few minutes from Sunflower Ferry
As a guest of Comfort Hotel Tomakomai, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Comfort Hotel Tomakomai also features a front-desk safe, an elevator, and a water dispenser. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tomakomai hotel.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Tomakomai
Comfort Tomakomai
Hotel Tomakomai
Comfort Hotel Tomakomai Hotel
Comfort Hotel Tomakomai Tomakomai
Comfort Hotel Tomakomai Hotel Tomakomai

Comfort Hotel Tomakomai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 130 reviews" "
Rating 8 - Good. 43 out of 130 reviews" "
Rating 6 - Okay. 12 out of 130 reviews" "
Rating 4 - Poor. 4 out of 130 reviews" "
Rating 2 - Terrible. 1 out of 130 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryannjay

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel.
Stayed 1 night in Feb 2024

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Tomakomai
Pleasant hotel with friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

SHIHCHIN

Travelled with group
Disliked: Staff & service, amenities
Staff is not willing to help and inpatience with questions, even to their own Japanese folks. Coffee machine in lobby is restricted to "one cup" only. Everything will be charged extra fee. Don't lose your key, it will cost you 1000 yen for panelty. It is far from JR station, 20 minutes walk instead 10 as website said. Disappointed
Stayed 1 night in Sep 2023

10/10 Excellent

SHIHCHIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit walk from train station... 20 minutes instead 10...
Stayed 1 night in Sep 2023

10/10 Excellent

Frankie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free hotel parking and complimentary daily buffet breakfast. The room is small but it is standard in Japan. The front desk staff are very friendly and help hotel guests at their best.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ng Hoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very helpful, although their English is not very good, they still try their best best to help, very professional. highly recommended.
Stayed 6 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly. The room was clean. Free parking was a plus.
Stayed 1 night in Feb 2020

10/10 Excellent

Horlis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and ample free parking available. Easy check-in and out without hassle. Helpful and pleasant staff. Will definately come back for future trips.
Stayed 4 nights in Dec 2018

8/10 Good

Bao Ru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

spenz, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay in this area
Close to airport. A clean room with convenient location. 7-11 just right across the street. Recommend this room for other guest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast but room is very small. It is ok for one night stay.

10/10 Excellent

Qian, Xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good staff
free parking, friendly staff who can speak english well.

8/10 Good

Verified traveller

Liked: Cleanliness
ok
Not bad

8/10 Good

Aaron O, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for overnight stay
Stayed here after visiting Lake Toya. Much cheaper option than the hotels in Lake Toya area and good option before pressing on to other destinations (e.g. Furano). Very nice complimentary breakfast and free parking!

10/10 Excellent

DaveM, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DaveM in Tomakomai
Hotel service was excellent as well as their English. Great complimentary breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tomakomai Comfort Inn was very comfortable
Very nice. Great service.

10/10 Excellent

WC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very "comfortable" hotel w/ everything you need
A great hotel with very efficient service, and important amenities on the house (i.e. free) which make all the difference, for example, free wi-fi, a coin-op laundromat, free breakfast (a proper one!), free coffee and tea in the afternoon till midnight (a really nice touch when you're tired and hungry but when it's not meal time yet!). The staff were extremely helpful and friendly, and some could speak English too. The location is convenient if you rent a car, since it's only half an hour from Chitose Airport. There are also a few huge mega-supermarkets and different local restaurants around so you'll not go hungry! The rooms were clean and comfortable, with everything you need. All in all a great stay for a short stay enroute.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfort Hotel Tomakomai
My wife and I stayed at this hotel for 3 nights. The hotel is a 15 minute walk away from the Tomakomi Train Station in Tomakomai City. It is a clean and friendly hotel with just the right amount of amenities to make it a comfortable stay. We had Japan Rail passes so each morning we were able to take a train into Sapparo (for the February Snow Festival). The ride is about 1/2hour long in each direction. The hotel is frequented by mostly lone businessmen but it worked out for us. Clean, simple, tidy rooms with internet access, a fridge and a small HD television. Breakfast is included every morning in a ground floor, bistro style eating area. The staff were professional and were able to assist us with general inquiries. Out of all the Comfort Inn hotels we've checked on or stayed at in Japan this one was the cheapest. Its a little ways from Sapparo but it was worth the stay. There are a few shopping malls right beside the Tomakomai Train Station as well if want wants to buy food, clothing, etc. There is a Tourist Information office at the Tomakomai Station as well if one is looking for sites or things to do in Tomakomai City (shopping, fish market, sea port, etc).

10/10 Excellent

toshio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

??

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

AKIHIRO

Stayed 1 night in Jun 2024

8/10 Good

MANABU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

ying leung

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024