Hotel Plaza Morelos

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Morelos

Property grounds
Lobby sitting area
Desk, blackout curtains, iron/ironing board, free WiFi
Restaurant
Dining

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Aquiles Serdan No. 115, Col. La Merced, Toluca, MEX, 50080
  • San Jose de Toluca Cathedral
    3 min walk
  • The Cosmovitral
    9 min walk
  • Modelo Museum of Science and Industry (MUMCI)
    12 min walk
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    28 min drive

Room options

Individual Room

  • Sleeps 2
  • 1 Queen Bed

Double Room

  • Sleeps 4
  • 2 Double Beds

Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Plaza Morelos

Toluca hotel in Toluca City-Centre with 2 restaurants and free breakfast
This smoke-free hotel features 2 restaurants, a coffee shop/cafe, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Hotel Plaza Morelos offers 56 accommodations with complimentary bottled water and irons/ironing boards. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Plaza Morelos, you're just a quick walk from Portales de Toluca Shopping Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Portales de Toluca Shopping Center and 3 minutes by foot from San Jose de Toluca Cathedral
There are 2 restaurants on site, along with a coffee shop/café. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 183 square feet (17 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Plaza Morelos. Self parking is free.

This 3.5-star Toluca hotel is smoke free.

Guests are served free continental breakfast on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Hotel Plaza Morelos has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Airport shuttle at scheduled times

Food and drink

  • Free continental breakfast available 7:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 2 restaurants and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (183 square feet)
  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Morelos

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Plaza Morelos
Plaza Morelos Hotel
Plaza Morelos Hotel Toluca
Plaza Morelos Toluca
Hotel Plaza Morelos Hotel
Hotel Plaza Morelos Toluca
Hotel Plaza Morelos Hotel Toluca

Hotel Plaza Morelos Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 47 reviews" "
Rating 8 - Good. 17 out of 47 reviews" "
Rating 6 - Okay. 10 out of 47 reviews" "
Rating 4 - Poor. 4 out of 47 reviews" "
Rating 2 - Terrible. 2 out of 47 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lionel Antonio

Stayed 2 nights in Dec 2021

10/10 Excellent

LUIS ADOLFO

Stayed 1 night in Dec 2021

10/10 Excellent

Edith

Stayed 1 night in Dec 2021

8/10 Good

Sergio arturo

Stayed 3 nights in Nov 2021

8/10 Good

carlos a

Stayed 1 night in Nov 2021

8/10 Good

Víctor Hugo

Stayed 2 nights in Oct 2021

8/10 Good

Miguel A

Stayed 2 nights in Jul 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Bastante limpio, las mucamas y porteros muy agradable, comida buena en restaurante. El telefono publicado en hoteles.com no sirve, encontre otro numero y confirme el registro.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

4/10 Poor

rogelio, Mexico

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Convenient location but best to avoid if possible.
ABOUT OUR STAY - We booked 4 rooms for 2 nights as we were attending a wedding in Toluca. Our party comprised 6 adults and 4 children, and we had two cars to park. PROS - Convenient location in City Center. Very close to the Cathedral, the "Arcos", and the Cosmo Vitral. All at walking distance. Room was clean and the bed was comfortable. CONS - Despite the fact that we got "refurbished rooms", the windows did not close properly in 2 of 4 rooms, the mirror was broken in one of them. There was an electricity outage for 4hrs+ that left us without water or lights. No alternate mechanisms were available (not even candles!) and no emergency lighting was available in rooms or common areas, not even stairs. The parking lot is difficult to access and poorly signaled. Despite the fact that the rate included breakfast we were refused breakfast for children unless we paid and also we were told that Sunday breakfast was not free (BTW Sunday breakfast was not different of any other day breakfast, which is just eggs, coffee, juice and nothing more). If you look at the pics of the hotel, you will note that there is only one pic of a room. There is a reason for that. Next door to the hotel there is a run-down bar (loud music until late) and the street is very noisy. This was aggravated because it was not possible to close the single-glazed windows properly. Also, Toluca is a chilly city and we got a nasty draft. The staff at front desk was not very polite (almost rude).

8/10 Good

Khan, Qatar

Liked: Cleanliness, room comfort
Amazing location
It was great Hotel, people are friendly and had a very great stay.

8/10 Good

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal
Todo bien
Stayed 1 night in Dec 2021

10/10 Excellent

Marisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo súper bien ambiente agradable personal muy amable Desayuno muy rico
Stayed 1 night in Dec 2021

8/10 Good

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el trato del personal del hotel muy amables
Stayed 1 night in Dec 2021

6/10 Okay

Magnolia

Stayed 1 night in Nov 2021

8/10 Good

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpieza y comodidad
Lugar limpio y seguro
Stayed 1 night in Nov 2021

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación Buena relación precio servicio Limpieza servicio de cable excelente
Stayed 1 night in Nov 2021

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Realmente muy recomendable muy buena atención y servicio muchas gracias
Stayed 1 night in Nov 2021

8/10 Good

CLAUDIA MA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2021

10/10 Excellent

Itzel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento y agradable.
Stayed 1 night in Nov 2021

6/10 Okay

ROBERTO OLIVER

Travelled with group
Liked: Cleanliness
Stayed 1 night in Oct 2021

6/10 Okay

Arianna

Travelled with family and small children, Travelled with group
Liked: Cleanliness
En las descripciones del hotel dice que tienen camas queen, así fue mi reservación y llegando en recepción nos dijeron que solo cuentan con camas matrimoniales, deben actualizar y poner las habitaciones que realmente ofrecen y no mentir, lo único bueno es la ubicación
Stayed 1 night in Oct 2021

8/10 Good

Saul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Tania Edith

Stayed 3 nights in Aug 2021