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City Express Suites by Marriott Toluca

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Express Suites by Marriott Toluca

In-room safe, desk, iron/ironing board, free WiFi
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking
In-room safe, desk, iron/ironing board, free WiFi
Lobby
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Gym
  • Room service
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

Map
Blvd Aeropuerto Miguel Aleman No. 55, Col. Parque Industrial Lerma, Toluca, MEX, 52000
  • Plaza Sendero Toluca
    ‪2 min walk‬
  • Toluca Convention and Exhibition Center
    ‪3 min drive‬
  • Las Plazas Outlet Lerma
    ‪9 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed

Similar properties

Reception

City Express by Marriott Toluca

Breakfast included
Free airport shuttle
Parking included
Free WiFi
4.2 out of 5, Very good, (523)
The price is €80
for 1 room
includes taxes & fees
30 Jan - 31 Jan
City Express by Marriott Toluca

About this property

City Express Suites by Marriott Toluca

Hotel with free breakfast, steps from Plaza Sendero Toluca
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Other amenities include conference space, dry cleaning, and laundry facilities.
City Express Suites by Marriott Toluca offers 91 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Toluca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
During your stay at City Express Suites by Marriott Toluca, you're just a quick walk from Plaza Sendero Toluca. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Steps from Plaza Sendero Toluca and a 3-minute drive from Toluca Convention and Exhibition Center
  • Free airport drop-off, train station, and local-area shuttle service
WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport (available on request) are free. A fitness center, a terrace, and a vending machine are also featured at the business-friendly City Express Suites by Marriott Toluca. Free self parking is available.

This 3-star Toluca hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • Free drop-off airport shuttle from 7:00 AM to 10:00 PM
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle up to 10 kilometres
  • Free return train station shuttle from 7:00 AM to 10:00 PM
  • Train station shuttle on request, at scheduled times

Food and drink

  • Free self-service breakfast available 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free area shuttle
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • Business centre
  • Conference space (323 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
City Express Suites by Marriott Toluca offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g., directions).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

City Suites Hotel Toluca
City Suites Toluca
City Express Suites Toluca Hotel
City Express Suites Hotel
City Express Suites Toluca
City Suites Toluca
City Express Suites Toluca
City Express Suites by Marriott Toluca Hotel
City Express Suites by Marriott Toluca Toluca

City Express Suites by Marriott Toluca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 99 out of 189 reviews" "
Rating 8 - Good. 51 out of 189 reviews" "
Rating 6 - Okay. 15 out of 189 reviews" "
Rating 4 - Poor. 9 out of 189 reviews" "
Rating 2 - Terrible. 15 out of 189 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JULIO

Stayed 1 night in Jun 2024

6/10 Okay

Carolina

Stayed 1 night in Mar 2024

2/10 Terrible

Carolina

Stayed 3 nights in Mar 2024

2/10 Terrible

Pablo

Business traveller
The property did not honor the Expedia payment and reservation. They simply disregarded it, saying they had no available rooms, and insisted that having Expedia selling us the room is not important.
Stayed 1 night in Mar 2024

6/10 Okay

Ivonne alejandra

Travelled with family
Liked: Staff & service
Encontramos cabello en las camas, el baño y no se veia tan limpio detras de las camas
Stayed 1 night in Nov 2023

8/10 Good

Sebastian

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Cesar

Stayed 1 night in Aug 2023

8/10 Good

Jose Miguel

Stayed 1 night in May 2023

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived to the hotel, and the front desk said they could not take my reservation because they were sold out.
Stayed 1 night in May 2023

10/10 Excellent

santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excelent as always
Stayed 1 night in Feb 2020

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

NEFTALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Jul 2018

10/10 Excellent

Cecilia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable and convenient. Friendly service
Convenient location for our activities in Toluca
Stayed 7 nights in Jul 2017

2/10 Terrible

Rakesh

Liked: Cleanliness, property conditions & facilities, room comfort
Bad reception
Reception is awful. They assign your room to someone else when it is already assigned to you. They deactivate the door card multiple times in a day. They charge from your card without even confirming with you. Reception guy behaves rudely. Change more than what was agreed on.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problem at all.

8/10 Good

GEORGE, Warminster, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very enjoyable stay

8/10 Good

David, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money!
Great place for a quick stay near the airport. Very clean and great breakfast included

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Paul, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel ever!!!
This is the worst hotel I ever stayed in my life! The room was dirty and the bathroom a mess. They only have one heater remote control for the entire hotel... NEVER COME BACK.

10/10 Excellent

Claudia, Reyes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great value for the money. Very convenient for airport, for all the industrial area and right by a new shopping mall, restaurants and movie arcade. Very good quality breakfast. Amazingly helpful and polite service.

2/10 Terrible

Stan, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE STAY
Upon arrival I was given a room that was already occupied. For the mistake I was given an upgrade to a room that had a terrible smell. One of the two rooms that we had for the night had issues with the lock on the door. The key got stuck and were unable to use it for the night. No one acted on this and had to share one room for two guests. Invoicing was a nightmare. WILL NEVER STAY AT ANY OF THESE HOTELWA EVER.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Clean, Good Service
This hotel is right next to a large indoor mall, with lots of shops and restaurants, so without needing a car or transportation we had a lot of options for things to do. Although the hotel's website indicates that they provide transportation to the airport, we found that because we needed to go to the airport on a Sunday morning - and apparently they don't have much call for transportation on a Sunday - we were told that they did not have a driver available. When we pointed out that their website said transportation was provided and did not indicate "except on weekends", they took care of us immediately. Their manager on duty drove us personally! They were customer-oriented, their breakfast was a full and tasty breakfast and we will stay there again when we need/want to fly into Mexico City.