Sercotel Toledo Imperial

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sercotel Toledo Imperial

Exterior
Interior detail
Basic Room
Daily buffet breakfast (EUR 16 per person)
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Horno De Los Bizcochos 5, Toledo, 08036
  • Alcazar
    1 min walk
  • Plaza de Zocodover
    4 min walk
  • Toledo City Hall
    5 min walk

Room options

Basic Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Basic Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Sercotel Toledo Imperial

Pet-friendly hotel connected to the convention center in Toledo City Center with a 24-hour front desk
This hotel features a 24-hour front desk and free WiFi in public areas.
Sercotel Toledo Imperial offers 29 accommodations with hair dryers. Digital television is provided. Bathrooms include bathtubs or showers and bidets.

This Toledo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Microwaves and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

With your stay at Sercotel Toledo Imperial, you're connected to the convention center and just a quick walk from Alcazar. You'll find features like free WiFi in public areas and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Services include babysitting
  • Steps from Alcazar and Teatro de Rojas
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:30 AM and on weekends from 8:00 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 164 ft (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 16 for adults and EUR 16 for children

Family friendly

  • Babysitting services
  • Microwave (on request)

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bath or shower
  • Bidet
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Microwave (on request)

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Nearby parking fee: EUR 15 per night(164 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Imperial Toledo
Hotel Toledo Imperial
Imperial Hotel Toledo
Imperial Toledo
Toledo Hotel Imperial
Toledo Imperial
Toledo Imperial Hotel
Hotel Toledo Imperial
Sercotel Toledo Imperial Hotel
Sercotel Toledo Imperial Toledo
Sercotel Toledo Imperial Hotel Toledo

Sercotel Toledo Imperial Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 31 out of 143 reviews" "
Rating 8 - Good. 56 out of 143 reviews" "
Rating 6 - Okay. 38 out of 143 reviews" "
Rating 4 - Poor. 9 out of 143 reviews" "
Rating 2 - Terrible. 9 out of 143 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Was in an excellent spot! Across the street from the Alcazar. The city bus tour leaves nearby. A cool restaurant with a view just down the way. There is also parking nearby.
Stayed 1 night in Oct 2019

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was uncomfortable, which made it difficult to sleep.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Great location. Very helpful staff. The room was fine but located on a busy Plaza. Very loud.
Stayed 1 night in May 2019

10/10 Excellent

kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

ovedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

OLIVIA

Liked: Cleanliness, staff & service
The hotel is dated. Breakfast included was not so great.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location ,very comfortable room,good breakfast would stay again
Stayed 2 nights in Oct 2017

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Toledo Spain
An older but well-maintained facility in the center of old Toledo. Staff were extremely friendly and helpful. Breakfast was really good. Good value for money.
Stayed 3 nights in Oct 2017

6/10 Okay

Carl, Boston, MA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is perfect
Location is just perfect, the hotel is next to Alcazar - on the very top of Toledo. Zocodover square is a 2 min walk downhill. Hotel staff is very nice, we got our room before their normal check-in time, around 10:00 am. The room was clean, but several things are disappointing. The rail for the showerhead came loose, when you turn the water on the showerhead came out swinging around with water. For air conditioner to work requires guest card to be present in a slot at the entrance of the room. When you leave the room and take the card with you, you turn everything electrical in the room off. That means you come back to find your room sweltering hot at over 100 F. There is no refrigerator nor a coffee maker in the room, so if you have to make a morning train out of Toledo, you can't have your coffee in the morning, as their restaurant is also not open until 8:00 am.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel was fine except the air conditioning in our room was broken and it was 110 degrees that day. We did get switched to a different room our second night. Staff did not seem concerned with the issue. Outside of that - the hotel was quite nice and in an excellent location.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Staff & service
Great location
the room was clean and basic and the hotel was in a very good location.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a basic hotel which is very conveniently located. It has friendly, helpful staff. The car parking at the Alcazar Garage is close by and reasonably priced. I would have liked to see a fridge and coffee making facilities.

6/10 Okay

Verified traveller

Liked: Staff & service
Great location
Hotel is in great location. Very nice staff. Breakfast was included. Very basic room, small tv and no fridge.

2/10 Terrible

SASHO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very simply room not for 3 * with not irony sheets, sink very high and almost uselles.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Convenient location with parking nearby. Within walking distance of major sites.location

8/10 Good

Kim, Pullman, WA

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean but spare.
4 beds, one tiny TV. Towels thin. Reasonable breakfast. Needed extra blankets for beds, and these were provided when we asked ... No bedspreads- sort of like a dormitory room. Great location, however, walking distance to everything and hotel reception staff were friendly.

8/10 Good

Leif

Liked: Cleanliness, staff & service, room comfort
Close to interestings sites
Since it is so close to sites and restaurants the comfort of the room comes in second place. The view from the room window was very good.