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Courtyard by Marriott Toledo West

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Toledo West

Lounge
Indoor pool
Terrace/patio
Desk, iron/ironing board, cots/infant beds, rollaway beds
Daily cooked-to-order breakfast (USD 7 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
3536 Secor Road, Toledo, OH, 43606
  • Mercy Health - St. Anne Hospital
    16 min walk
  • University of Toledo
    4 min drive
  • Wildwood Preserve Metropark
    5 min drive
  • Toledo, OH (TOL-Toledo Express)
    20 min drive

Room options

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

LED TV

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites Toledo West, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (840)
The price is €121
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express & Suites Toledo West, an IHG Hotel

About this property

Courtyard by Marriott Toledo West

Toledo hotel in Westgate with a fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Courtyard by Marriott Toledo West offers 116 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Toledo West. During your stay, you'll be within walking distance of Mercy Health - St. Anne Hospital. Enjoy features like free self parking, plus an indoor pool and a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Mercy Health - St. Anne Hospital and a few minutes from University of Toledo
Courtyard by Marriott Toledo West offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 641 square feet (60 square meters) and includes conference space. The business-friendly Courtyard by Marriott Toledo West also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

This Toledo hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: USD 7 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Bistro

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Business centre
  • Conference space (641 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 5 for children
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Toledo
Ramada Toledo
Ramada Toledo Hotel
Toledo Ramada
Ramada Toledo Hotel And Conference Center Ohio
Ramada Toledo Hotel Toledo
Courtyard by Marriott Toledo West Hotel
Courtyard by Marriott Toledo West Toledo
Courtyard by Marriott Toledo West Hotel Toledo

Courtyard by Marriott Toledo West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 466 reviews" "
Rating 8 - Good. 97 out of 466 reviews" "
Rating 6 - Okay. 40 out of 466 reviews" "
Rating 4 - Poor. 18 out of 466 reviews" "
Rating 2 - Terrible. 17 out of 466 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Tyrone

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay way under our normal expectations! We arrived for check in at night and were assigned a room that was not clean! The front desk clerk did not believe me when I explained to her what we saw and she walked down to the room to see it for herself further delaying our check in. Our new room which was next door was clean but the night was rough because the air in the room was sooooooo stuffy and wet! We typically stay at the Courtyard in Holland but even that last experience was below standard. Maybe things have changed. The Starbucks drinks were AWFUL and the sandwich was hard on one side, totally inedible.
Stayed 3 nights in Aug 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean and quiet, it was a nice facility.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet and great location
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for us.Hop off the highway restaurant right there to have dinner in.Didn't even have to get in our car. Hotel rooms were immaculate, very comfortable bed. And the breakfast was pretty good too.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
check in process was smooth and quick. Representative was very nice and professional
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Esther, Orange Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sinan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The team is awesome!
The team in The courtyard did the ultimate job to get me and my family settled in the right way. Thanks to all the staff for clean modern and comfy rooms that made our stay remarkable.
Stayed 2 nights in Aug 2024

2/10 Terrible

Allison

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
0 Stars Review
This hotel made my summer family trip difficult to enjoy. I ended up checking out early because of the condition of the room. First- the bathroom smelled horrible due to the shower curtain. It had that mold/pee smell. Also, the shower head did not turn on and the bathtub was clogged with hair Second- there was some sort of stain on the pillowcase and headboard of the bed my daughter use. Thirdly- there were balls of hair on the floor I was also informed there is an early check out fee which I found hard to understand why a hotel would charge to leave early. The staff was pleasant but that does not make up for the condition of the room. I was told the manager would contact me about my stay, but this has not happened. I DO NOT RECOMMEND THIS LOCATION
Stayed 2 nights in Jul 2024

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Kimyata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers were friendly , rooms was clean , perfect location , kind of pricey but worth it
Stayed 4 nights in Aug 2024

8/10 Good

Rose Mary

Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice facility but bad customer service
Challenging stay for us. The facilities were fine -- clean and comfortable. But unfortunately the room next to ours was the setting for a domestic disturbance in the middle of the that was very loud. We felt the hotel was slow to respond to what could have been a scary situation, and I was scared for my family when it sounded like the confrontation next door was suddenly on the verge of getting violent. Fortunately the situation resolves without injuries, but I feel the police were not brought in until far too late. And I did not feel that the hotel did enough to calm our nerves or compensate us for a very unnerving and not at all restful stay. We had driven 12 hours and had many more to go -- this was just supposed to be a place where we could get some peace, quiet and a good night's sleep. I run a small business and I know I would have offered more to guests in our position than a breakfast voucher. Further, the person at the morning registration desk went on an extended monologue about how scared SHE is of Toledo and how bad the crime is there -- which didn't make us feel any better, and won't entice us to stop either at this hotel or the city of Toledo anytime soon.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Marla

Travelled with family
Liked: Property conditions & facilities
Coffee pot was broken, room never serviced by housekeeping, went and asked for clean towels both days. Did not like Bistro at all!! Didn’t realize voucher had to be all used at one time or lose the balance! Room was great, loved the shower!
Stayed 2 nights in Jul 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Kevin

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It felt like everything was done on the cheap. Skeleton crew for customer service, who seemed competent and were nice enough, just not enough of them. Constant line at front desk and only one person there. Folks seemed to be having enormously complicated check in or check out problems. Same at breakfast Saturday. No continental breakfast, but only one person to serve heated up “Starbucks” food. Towels in room were bare minimum and cheap. Laundry requires quarters, doesn’t take care, which requires trip to front desk, and see above about lines. Motel 6 level amenities but at Mariott prices. Saying all that, beds were comfortable, and that’s important, which is why I rated it two stars instead of one.
Stayed 3 nights in Jul 2024

4/10 Poor

Lynn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Communication
Marriott Courtyards are known for the professionalism. This property is the exception. At checkin I was told my verified reservation and prepayment was not received and a second payment was made. Several calls to .”levels of command “ later resulted in two charges for one night. Stay elsewhere. There are good options at the location.
Stayed 1 night in Jun 2024

8/10 Good

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big room. Did not like breakfast experience at Bistro!
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxation
Our stay was great, since we was there for my mom's pacemaker surgery, which went well then we relaxed before going home. The hood around is close and delicious.
Stayed 3 nights in Jul 2024

8/10 Good

Courtney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When checking in at 8pm, the front desk service was horrible. No one welcomed us, we were standing there with 1 guy that wasn’t helping anyone and he finally asked for my ID. He barely said 2 words. As he was doing the check in, the phone started ringing and the lady at check in snipped at the guy to pick up the phone. She was helping someone but once he was done he almost forgot his luggage he was so frazzled. The hotel was nice and clean.
Stayed 1 night in Jul 2024

8/10 Good

Trisha

Stayed 3 nights in Jun 2024

6/10 Okay

Albert del

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean property, but staff and management need improvement regarding services. Had complications regarding the "breakfast for 2" that was part of the reservations. They did not adhere to Expedia's "included amenities" and no manager on duty after normal business hours. I was at a conference off property during the normal business hours. The communication between staff and their shifts was non existent (it seemed). I had to pay for breakfast for the other person as part of my reservation. It was difficult to get toilet paper as it was locked up past business hours, and snacks or Smart Water was not accessible past business hours as that was locked up as well. I would recommend having an asst manager with keys and authority for night shifts to ease the burden of confusion. It seemed as if no one wanted to make decisions that needed a manager.
Stayed 4 nights in Jun 2024