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Ueno Hotel

3.0 star property

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Photo gallery for Ueno Hotel

Interior entrance
View from property
New Twin Room, Non Smoking
Shower, free toiletries, hair dryer, slippers
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
7-12-9 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Ueno Park
    ‪7 min walk‬
  • Tokyo National Museum
    ‪9 min walk‬
  • Kitchen Town
    ‪10 min walk‬
  • Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Queen Room, Non Smoking (12 sqm)

Queen Room, Non Smoking (12 sqm)

Queen Room, Non Smoking (12 sqm)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Non-Smoking

Double Room Non-Smoking

Double Room Non-Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Non-Smoking

Twin Room Non-Smoking

Twin Room Non-Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for New Twin Room, Non Smoking

New Twin Room, Non Smoking

New Twin Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Single

  • Sleeps 1

Twin

  • Sleeps 2

Semi-double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Double

  • Sleeps 2

Standard Single - Non-Smoking

  • Sleeps 1

Similar properties

Public bath

APA Hotel Ueno Ekimae

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1014)
The price is €147
for 1 room
includes taxes & fees
18 Mar - 19 Mar
APA Hotel Ueno Ekimae

About this property

Ueno Hotel

Hotel with a 24-hour front desk, a short walk to Ameyoko Shopping District
This smoke-free hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Ueno Hotel offers 201 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Ueno Hotel. During your stay, you're just a quick walk from Ameyoko Shopping District. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Within a 15-minute walk of Ueno Park and Ameyoko Shopping District
As a guest of Ueno Hotel, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Ueno Hotel also features a front-desk safe and an elevator.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9:30 AM: JPY 1000 per person

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 1000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo

Ueno Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 287 out of 1007 reviews
Rating 8 - Good. 445 out of 1007 reviews
Rating 6 - Okay. 190 out of 1007 reviews
Rating 4 - Poor. 55 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ueno Station & Keisei Station
Stayed 4 nights in Nov 2024

10/10 Excellent

Mitra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is great! It’s close to the train station as well as lawson, family mart, and 7/11. The staff are very kind and helpful. The room itself is pretty small but that was to be expected and can’t be helped. It was also slightly dusty but that wasn’t really a problem for me. I’ll definitely be staying here again!
Stayed 13 nights in Nov 2024

8/10 Good

Vivien

Former prison?
It felt like a prison with the weird space outside. Really expected a bath and disappointed. No window to look out and feel less closed in
Stayed 4 nights in Nov 2024

4/10 Poor

YIU MAN

Stayed 1 night in Oct 2024

8/10 Good

Eunice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Breakfast was excellent. Room quite small but it is what we expected. Safe area.
Stayed 3 nights in Oct 2024

8/10 Good

Angel-Luz

Liked: Staff & service, property conditions & facilities
It a decent place to stay and it's cheap.
Stayed 3 nights in Oct 2024

8/10 Good

NIall

Business traveller
Liked: Cleanliness, staff & service
Just right for day sightseeing base
Perfect for what I needed-just a room to sleep in between sightseeing adventures. Staff very friendly and accommodating-left my luggage for a few hours both before checking in and checking out and retrieved an item I had left in room safe. If I was back in Ueno it would probably be my first choice for convenience and familiarity
Stayed 4 nights in Oct 2024

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities
Old-school
This is an interesting building with an inner open-air courtyard that all rooms connect to. It's well located, although still quite a walk to Ueno Station, or the Ueno shopping and restaurant area. It was clean and tidy, but also had the smallest of all the rooms that we stayed in while in Japan! No real room to maneuver or work with two suitcases. You also had to come down to the lobby to get fresh towels or garbage bags
Stayed 5 nights in Oct 2024

10/10 Excellent

Bo rum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area was very close to Ueno Station and was convenient for traveling. The room was clean and perfect for two people. The staff spoke a bit of english to make the check in process easier. We appreciated them watching our luggage in the case of early arrival. I would recommend!
Stayed 4 nights in Oct 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
Need more room. Too comfined. Shower room was good. Lots of plug ins.
Stayed 2 nights in Oct 2024

6/10 Okay

Cassandra

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our room was clean but was raining outside and the centre floors are open to the rain. Felt like we were entering our unit from outside. Room was dark as only window was by the bathroom. Decent size unit however. Staff were very friendly and helpful.
Stayed 1 night in Oct 2024

2/10 Terrible

Marian

Travelled with family
Disliked: Cleanliness
Check in was draining.. They have room ready but they declined to Check me in before 3pm.. Despite my Gold rewards which allows me early check in
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was overall a nice stay,hopefully they can provide electric water heater in each room and coffee
Stayed 4 nights in Oct 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Leonardo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Wioletta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Yanfeng

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Very outdated and low quality amenities and furniture.
Stayed 2 nights in Sep 2024

2/10 Terrible

JOSEPHINE

Disliked: Cleanliness, property conditions & facilities
Mistakenly booked this hotel for another hotel and was a huge mistake. Stayed for 1 night. Room is run down. Smelt cigarette smoke. Used water bottle still on top of the desk/ tv counter. Room feels unclean. Bedsheet underneath duvet had some men's hair on it. (I have long hair) I slept on top of duvet instead. Too tired to go down again and complain. Will never go near this hotel ever again. I am disgusted.
Stayed 1 night in Sep 2024

8/10 Good

Jodi

Liked: Staff & service, amenities, property conditions & facilities
Decent place to stay! Very close to Ueno park so there’s a lot to do. The staff was friendly and knew English, I had to arrive rather late to my booking but they were kind and ran through everything I needed to know, they also leave a complimentary water in the room and that was nice! Shower floor was kinda not the cleanest as there were some hairs in it on arrival, the bed backboard had a few small stains on it and the wall the bed was pushed against had some streaks. Otherwise the accommodations were well priced and convenient! I got a room with a single double bed and when the listing says it’s small it’s SMALL! Haha enough for a single suitcase at the foot of the bed, thankfully I was solo at the time but if you’re sharing with a friend it’ll be a real squeeze!
Stayed 2 nights in Sep 2024

4/10 Poor

Felicitos, Kissimmee

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First room we got was very small and inconvenient.We had to move to another room and pay extra $120 for extra room space. No cleaning of the room during our stay
Stayed 6 nights in Sep 2024

8/10 Good

Hien

Stayed 3 nights in Aug 2024

6/10 Okay

Pete, Sandy

Travelled with partner
Small room.
Stayed 1 night in Aug 2024