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Ueno Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ueno Hotel

Interior entrance
Shower, free toiletries, hair dryer, slippers
View from property
New Twin Room, Non Smoking
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
7-12-9 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Ueno Park
    7 min walk
  • Tokyo National Museum
    9 min walk
  • Ameyoko Shopping District
    10 min walk
  • Tokyo (HND-Haneda)
    32 min drive

Room options

View all photos for Queen Room, Non Smoking (12 sqm)

Queen Room, Non Smoking (12 sqm)

Queen Room, Non Smoking (12 sqm)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Non-Smoking

Double Room Non-Smoking

Double Room Non-Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Non-Smoking

Twin Room Non-Smoking

Twin Room Non-Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for New Twin Room, Non Smoking

New Twin Room, Non Smoking

New Twin Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Single

  • Sleeps 1

Twin

  • Sleeps 2

Semi-double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Double

  • Sleeps 2

Standard Single - Non-Smoking

  • Sleeps 1

Similar properties

Exterior

APA Hotel Ueno Ekimae

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (961)
The price is €80
for 1 night
includes taxes & fees
8 Jan - 9 Jan
APA Hotel Ueno Ekimae

About this property

Ueno Hotel

Hotel with a 24-hour front desk, a short walk to Ueno Park
This smoke-free hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Ueno Hotel offers 201 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Ueno Hotel. During your stay, you're just a quick walk from Ueno Park. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 7 minutes by foot from Ueno Park and a 2-minute drive from Sensoji Temple
As a guest of Ueno Hotel, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Ueno Hotel also features a front-desk safe and an elevator.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9:30 AM: JPY 1000 per person

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 1000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo

Ueno Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 285 out of 1001 reviews" "
Rating 8 - Good. 444 out of 1001 reviews" "
Rating 6 - Okay. 186 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Very outdated and low quality amenities and furniture.
Stayed 2 nights in Sep 2024

2/10 Terrible

JOSEPHINE

Disliked: Cleanliness, property conditions & facilities
Mistakenly booked this hotel for another hotel and was a huge mistake. Stayed for 1 night. Room is run down. Smelt cigarette smoke. Used water bottle still on top of the desk/ tv counter. Room feels unclean. Bedsheet underneath duvet had some men's hair on it. (I have long hair) I slept on top of duvet instead. Too tired to go down again and complain. Will never go near this hotel ever again. I am disgusted.
Stayed 1 night in Sep 2024

8/10 Good

Jodi

Liked: Staff & service, amenities, property conditions & facilities
Decent place to stay! Very close to Ueno park so there’s a lot to do. The staff was friendly and knew English, I had to arrive rather late to my booking but they were kind and ran through everything I needed to know, they also leave a complimentary water in the room and that was nice! Shower floor was kinda not the cleanest as there were some hairs in it on arrival, the bed backboard had a few small stains on it and the wall the bed was pushed against had some streaks. Otherwise the accommodations were well priced and convenient! I got a room with a single double bed and when the listing says it’s small it’s SMALL! Haha enough for a single suitcase at the foot of the bed, thankfully I was solo at the time but if you’re sharing with a friend it’ll be a real squeeze!
Stayed 2 nights in Sep 2024

4/10 Poor

Felicitos, Kissimmee

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First room we got was very small and inconvenient.We had to move to another room and pay extra $120 for extra room space. No cleaning of the room during our stay
Stayed 6 nights in Sep 2024

8/10 Good

Hien

Stayed 3 nights in Aug 2024

6/10 Okay

Pete, Sandy

Travelled with partner
Small room.
Stayed 1 night in Aug 2024

2/10 Terrible

Chi Hui

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Payment is more expensive, but conditions are not good, room is too small and not very comfortable and clean
Stayed 4 nights in Sep 2024

10/10 Excellent

Salman

Stayed 5 nights in Sep 2024

6/10 Okay

Glenn

Liked: Cleanliness
The rooms are even smaller than shown on the website. There is no chair for the desk. If you sit on the bed to use the little desk, your knees will be hitting the wall. There is no storage. You live out of your suitcase and that takes up much needed space. The bathroom is nice. The breakfast is cheap but you are better off going to Lawson’s.
Stayed 8 nights in Sep 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service
Great!
Stayed 7 nights in Aug 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Chi Ho Barry, Markham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Drinking water (cold and hot) is always available at the lobby. Safe entry to the hotelafter midnight. Friendly and responsible staff.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great staff!
Great staff and pretty clean room. Room small as expected in Japan. Hotel was a bit further from the hotel than I thought. Close to iriya exit but a bit far from the other side of the station where everything is. Pretty close to asakusa too. Free water in room and drinks downstairs. Overall good stay!
Stayed 5 nights in Aug 2024

6/10 Okay

Reynaldo

Disliked: Property conditions & facilities
Room is very small
Stayed 8 nights in Jul 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ueno hotel has really good staff both at the front on the back of house. They hotel is close to Ueno station and has ample convenience stores nearby. The room is small by western standards but is very clean and usable. I would stay with them again
Stayed 8 nights in Aug 2024

6/10 Okay

SHEK HOI

Travelled with family
Room is too small
Room is too small
Stayed 4 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Yue Kan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly for a short stay.
Stayed 3 nights in Jul 2024

8/10 Good

Loraine

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good location, but cigarette smoke come in from other rooms.
Stayed 2 nights in Jul 2024

6/10 Okay

Ian

Liked: Staff & service
It was okay. Very small rooms. Breakfast was fine,
Stayed 2 nights in Jun 2024

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, property conditions & facilities
Very good option to stay. Walking distance to Ueno station. Tons of restaurants in the area. Rooms are a little small.
Stayed 7 nights in Jun 2024

8/10 Good

Kathlynne

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price .
Stayed 8 nights in Jun 2024

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very close to a major training station (Ueno) and it is very convenient. We even took a direct training from the airport to this hotel without any problem. The breakfast is also very nice. My son loves the breakfast very much! I saw they have washer and dryer on site though we did not use it.
Stayed 3 nights in May 2024

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to trueno station, super convenient and economical
Stayed 8 nights in May 2024