Tokyu Stay Shibuya Shin-minamiguchi

3.0 star property

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In-room safe, blackout curtains, iron/ironing board, free WiFi
Property amenity
Reception
Hallway
In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Shibuya 3-26-21, Shibuya-ku, Tokyo, Tokyo-to, 150-0002
  • Shibuya Hikarie
    ‪8 min walk‬
  • Hachikō Memorial Statue
    ‪9 min walk‬
  • Cerulean Tower
    ‪10 min walk‬
  • Tokyo (HND-Haneda)
    ‪46 min drive‬

Room options

Standard Double Room Single Use, Non Smoking, Annex Building

  • Sleeps 1
  • 1 Double Bed

Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

Family Twin Room, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Double Room, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Queen Double Room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

Superior Queen Double Room Single Use, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard Double Room, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Non Smoking, Refrigerator & Microwave

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Single Room, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 1
  • 2 Large Twin Beds

Basic Double Room, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Tokyu Stay Shibuya Shin-minamiguchi

Hotel with a 24-hour front desk, near Shibuya Crossing
This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a front-desk safe, and multilingual staff assistance are onsite. Weekly housekeeping is available.
Tokyu Stay Shibuya Shin-minamiguchi offers 150 accommodations with washers/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards and change of towels can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Shibuya Shin-minamiguchi. During your stay, you're just a quick walk from Shibuya Hikarie. You'll find features like free WiFi in public areas and dry cleaning service.
  • Free WiFi and wired Internet
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • 10 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower
Tokyu Stay Shibuya Shin-minamiguchi offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya Shin-minamiguchi also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Washer/dryer

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Freezer
  • Microwave
  • Fridge

More

  • Iron/ironing board (on request)
  • Laundry detergent
  • Safe
  • Slippers
  • Washer and dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shibuya Shin-minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi
Tokyu Stay Shin-minamiguchi
Tokyu Stay Shin-minamiguchi Hotel
Tokyu Stay Shin-minamiguchi Hotel Shibuya
Tokyu Stay Shibuya Shin-Minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin-minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel Tokyo

Tokyu Stay Shibuya Shin-minamiguchi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1008 reviews
Rating 8 - Good. 307 out of 1008 reviews
Rating 6 - Okay. 117 out of 1008 reviews
Rating 4 - Poor. 35 out of 1008 reviews
Rating 2 - Terrible. 15 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rony

Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Shibuya Station. Great location if you are out for most of the day.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 3 nights in Nov 2024

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant spot ... central with great dinning and shopping options
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, would recommend
Stayed 5 nights in Nov 2024

10/10 Excellent

Gary

Stayed 5 nights in Oct 2024

10/10 Excellent

Jorge, Cumming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the middle of Shibuya with a very brief walk to Shibuya station and plenty of dining options everywhere. The rooms were japanese small but still suitable for two people (we had the double bed) and the bathroom was comfortable enough. The washer/dryer (both in one) were super useful as we ended out trip there. If I return to the Shibuya area this is my top choice.
Stayed 5 nights in Nov 2024

10/10 Excellent

SIU LING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Musaad

Travelled with family
Liked: Property conditions & facilities
Nice and quite Very friendly staff Didn’t like the limited house keeping service and the excessive charge for even a one hour late check out.
Stayed 5 nights in Nov 2024

6/10 Okay

Andrew

Business traveller
Liked: Staff & service
Average Shibuya hotel
Adequate. Decent location near Shibuya Stream was the driver for choosing here. Like all hotels in Tokyo right now, it’s overpriced for what it is. Everything you need if you don’t need to luxuriate in a hotel room during your trip. Toilet/bathroom not totally spotless on arrival, but not a deal breaker.
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

GLADYS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shibuya crossing. Near to the jr line
Stayed 2 nights in Nov 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mr
Amenities were a bit old. Room was dusty around the bed.
Stayed 8 nights in Sep 2024

6/10 Okay

Lili

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located close to Shibuya station, super helpful. The room is spacious and you even have a washing machine and balcony. However, there's a constant bad smell of drain in the bathroom all the time. We thought it was our room 501 so we asked to get moved to another room and the moved us to 401. Not sure if it's the bathrooms on that side of the building or all bathroom but we had to buy perfumes and air fresheners to try to keep the smell away. After smelling that all the time is gives you the sense that nothing is really clean. Very uncomfortable.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jingmei

Stayed 2 nights in Nov 2024

8/10 Good

Inez

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Lhourd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff, well located, clean and quiet hotel. Basic, but all you need!

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd time staying at this location and I love it! Very clean and cozy room with everything I needed. Quick walk to Shibuya station, lots of dining and shopping within minutes.
Stayed 4 nights in Oct 2024

6/10 Okay

Ron

More room in the single rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristi

Stayed 6 nights in Oct 2024