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Tokyu Stay Shibuya Shin-minamiguchi

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tokyu Stay Shibuya Shin-minamiguchi

Lobby
Interior
Room
Terrace/patio
Room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Shibuya 3-26-21, Shibuya-ku, Tokyo, Tokyo-to, 150-0002
  • Shibuya Hikarie
    8 min walk
  • 水炊き・焼鳥 とりいちず酒場渋谷新南口店
    1 min walk
  • Shibuya Station
    2 min walk
  • Tokyo (HND-Haneda)
    46 min drive

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Annex Building

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Annex Building

  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Twin Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Twin Room, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Double Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen Double Room, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Superior Queen Double Room Single Use, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen Double Room Single Use, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking, Annex Building

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, Non Smoking, Refrigerator & Microwave

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Single Room, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • City view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Basic Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Basic Double Room, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lounge

Tokyu Stay Shibuya

Free WiFi
Air conditioning
Breakfast available
Business services
4.4 out of 5, Excellent, (1001)
The price is €228
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Tokyu Stay Shibuya

About this property

Tokyu Stay Shibuya Shin-minamiguchi

Hotel with a 24-hour front desk, near Shibuya Crossing
This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a front-desk safe, and multilingual staff are onsite. Weekly housekeeping is available.
Tokyu Stay Shibuya Shin-minamiguchi offers 150 accommodations with washers/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards and change of towels can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Shibuya Shin-minamiguchi. During your stay, you're just a quick walk from Shibuya Hikarie. You'll find features like free WiFi in public areas and dry cleaning service.
  • Free WiFi and wired Internet
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • 10 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower
Tokyu Stay Shibuya Shin-minamiguchi offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya Shin-minamiguchi also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Washer/dryer

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Freezer
  • Microwave
  • Fridge

More

  • Iron/ironing board (on request)
  • Laundry detergent
  • Safe
  • Slippers
  • Washer and dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shibuya Shin-minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi
Tokyu Stay Shin-minamiguchi
Tokyu Stay Shin-minamiguchi Hotel
Tokyu Stay Shin-minamiguchi Hotel Shibuya
Tokyu Stay Shibuya Shin-Minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin-minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel Tokyo

Tokyu Stay Shibuya Shin-minamiguchi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1001 reviews" "
Rating 8 - Good. 333 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not right in the middle of Shibuya Crossing but close enough that I was only a 10 minute walk. Staff was helpful with everything. Room was a tight but I think just about everything is in Tokyo. You don't really want to be in the room though. Get out there and see things. Perfect for that.
Stayed 2 nights in Sep 2024

8/10 Good

Ka Sum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, good pirce
Stayed 2 nights in Jun 2024

10/10 Excellent

Berit

Liked: Staff & service, property conditions & facilities
Staff was nice and helpful Decent location
Stayed 1 night in Sep 2024

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Lauren

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booked this hotel due to its good location and the fact it had a washing machine in the room. What’s good is that Shibuya station is about a 7 minute walk and there are lots of food options around, including a family mart right next door. Unfortunately this is where the positives ended. The hotel seems to have undergone a refit, where the common areas and facade seem nice and modern, but the rooms themselves (particularly the bath and shower area) have been missed out. The cleanliness of the room was particularly poor. There were a significant number of flies coming out of the bathroom drains on a daily basis, and the bathroom itself smelt terrible with a smell coming from the drains. Inside the room, something had been spilt in the wardrobe/clothing cupboard, and allowed to dry, which made it smell terrible and was unusable. With this hotel you have to pay extra to have the room cleaned, so naturally this wasn’t fixed. For the price and the cleanliness issues experienced, I would not recommend the hotel and would not return. I have read in other reviews that customers have experienced cockroaches in their rooms. Whilst I did not experience this myself, I did notice one on the street immediately outside this hotel. This was the only one I saw in 2.5 weeks in Japan.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alicia

Stayed 2 nights in Aug 2024

6/10 Okay

Benson

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The hotel staff are helpful and can communicate in English, which is helpful for foreigners such as me. I do want to share that my poor experience with this establishment is due to the cleanliness of the hotel room. For example, there were stains all over the carpet and walls. In addition, the washroom had a foul smell that did not dissipate even with air fresheners.
Stayed 6 nights in Sep 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were great
Stayed 2 nights in Aug 2024

6/10 Okay

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Natalija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shibuya station. No issues with this stay besides shower blocking on last day. Family mart right downstairs- great for snacks on the way home.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Absolutely loved them
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Nedim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Shibuya crossing and a lot of shopping.
Stayed 4 nights in Aug 2024

8/10 Good

May Chan

Travelled with partner
Liked: Amenities
Not very clean room Laundry and kitchen in room is convenient but makes the room much smaller Found a way to shibuya station, not too far.
Stayed 3 nights in Sep 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 5 nights in Sep 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was good. Convenient and easy to get too. Facility staff was great, cleaners always did a good job. Only complaint I have is the room had a musty smell when we got there and the sheets seemed old. The washer and dryer in the room was a big plus! They also had easy instructions on how to use the a/c and washer. Really came in handy. Would definitely come back
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant place, staff are friendly and helpful, easy walk to everything
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Stayed 4 nights in Aug 2024

6/10 Okay

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location. It’s so close to Shibuya station and it’s wonderfully quiet. So many great restaurants just one street over.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jordan

Stayed 3 nights in Aug 2024

4/10 Poor

Sherry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024