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Tokyo House INN S&G

2.5 star property

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Photo gallery for Tokyo House INN S&G

Exterior
Basic Quadruple Room
Basic Double Room
Shower, hair dryer, towels, shampoo
Traditional Quadruple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-12-27 Okubo, Shinjuku-ku, Tokyo, 169-0072
  • Samurai Museum
    ‪5 min walk‬
  • Okubo Park
    ‪6 min walk‬
  • Shinjuku Isetan
    ‪12 min walk‬
  • Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Business Double Room

Business Double Room

Business Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Quadruple Room

Economy Quadruple Room

Economy Quadruple Room

  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Family Studio

Family Studio

Family Studio

  • Sleeps 8
  • 4 Twin Bunk Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 8
  • 4 Twin Bunk Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Design Quadruple Room

Shower, hair dryer, towels, shampoo

Design Quadruple Room

  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Traditional Quadruple Room

Traditional Quadruple Room

Traditional Quadruple Room

  • Sleeps 4
  • 2 Twin Bunk Beds

Similar properties

Property amenity

Imano Tokyo Hostel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (534)
The price is €93
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Imano Tokyo Hostel

About this property

Tokyo House INN S&G

Guesthouse in Tokyo, near Shinjuku Gyoen National Garden
A microwave in a common area, laundry facilities, and express check-in are available at this guesthouse. WiFi in public areas is free. Additionally, express check-out and multilingual staff assistance are onsite. Bathrooms are shared and limited housekeeping is available.
Tokyo House INN S&G offers 24 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with premium cable channels.

Guests have access to shared bathrooms. Bathrooms include showers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

During your stay at Tokyo House INN S&G, you're just a quick walk from Samurai Museum. You'll find features like free WiFi in public areas, plus an area shuttle (surcharge) and laundry facilities.
  • Free WiFi
  • Amenities include locker space, laundry facilities, and a multilingual staff
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from Tokyo Metropolitan Government Building
  • Local-area shuttle service available for a fee
As a guest of Tokyo House INN S&G, you'll find multilingual staff, laundry facilities, and express check-in. WiFi is free in public spaces. Tokyo House INN S&G also features express check-out and a microwave in a common area.

Smoking is allowed in designated areas at this Tokyo guesthouse.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Lockers available

Guest services

  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • 5 bathrooms
  • Hairdryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 60-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Cleaning supplies
  • Freezer
  • Microwave
  • Mini fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from December 6 2024 to December 5 2026 (dates subject to change).

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • Cleaning fee: JPY 1000 per accommodation, per night
  • Bed sheets fee: JPY 200 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyo House Inn
Tokyo House Inn Shinjuku
Tokyo House Inn
Tokyo House INN S G
Tokyo House INN S&G Tokyo
Tokyo House INN S&G Guesthouse
Tokyo House INN S&G Guesthouse Tokyo

Tokyo House INN S&G Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 120 out of 505 reviews
Rating 8 - Good. 195 out of 505 reviews
Rating 6 - Okay. 117 out of 505 reviews
Rating 4 - Poor. 42 out of 505 reviews
Rating 2 - Terrible. 31 out of 505 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alex

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst place I’ve ever stayed at. There was a fire and the fire alarm did not work and there was no reception as well as manager on site. The phone number given to us to contact the property never worked. Would not recommend unless you have no other option. It was a good location though.
Stayed 7 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff was very attentive and nice!! Thanks for the early check in.
Stayed 1 night in May 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Luis

Stayed 3 nights in May 2024

4/10 Poor

Louise

Travelled with group
Disliked: Staff & service, property conditions & facilities
It is a great location. Above some restaurants and located on a street where there is a lottt of food options!! Regarding the room, we had 3 people in one room and couldn’t fit our 3 suitcases in the room. We had to put them on the spare bed because the room listed on the booking website looks extremely bigger than the one we were put in. Beware that if you have suitcases you’ll be hauling them up at least 3 flights of stairs The management was quite rude when messaging on WhatsApp. Overall 7/10
Stayed 3 nights in Apr 2024

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy environment with neighbors partying past midnight and lack of management to oversee. Do not recommend if you wish to have a quiet decent sleep.
Stayed 4 nights in Mar 2024

8/10 Good

Daniel

Stayed 1 night in Dec 2023

10/10 Excellent

Mitchell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in a superb location with basic amenities included!
Stayed 5 nights in Dec 2023

8/10 Good

Darrin

Travelled with family
Adequate for our accomodation
Stayed 2 nights in Nov 2023

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good room for the price. Soap/shampoo/conditioner provided in shower. Great shower.
Stayed 3 nights in Oct 2023

4/10 Poor

Valeria

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was dirty, not as the pictures. There is no one to help you with anything. Super dirty bathrooms and rooms.
Stayed 5 nights in Sep 2023

8/10 Good

Bruno

Stayed 1 night in May 2023

8/10 Good

Elann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a cheap stay
A few friends and I had to get a last minute hotel in Tokyo due to missing our train to Osaka. Even though we reserved a room after the check-in time(10pm) we called the property owner and they promptly gave us all the information we needed. The room had all the necessities (bed, towel, toothbrush, fridge, microwave etc.). Showers and sinks were clean. The sinks are communal between the other rooms on the floor but the showers and bathrooms are private(located in the hall). Great place for the cheap price.
Stayed 1 night in May 2023

10/10 Excellent

Jorge, Fresno

Stayed 1 night in Apr 2023

2/10 Terrible

Sarah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

2/10 Terrible

Teerawat

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service and terrible male receptionist. The male manager during daytime didn't give me back deposit money. I booked the room there for 3 nights in total ( but I book 2 times, first booking = 2 nights, second booking =1 night ) He knocked the door and ask us to check out and check in again didn't return us deposit back. He said we check out late on the second day, he requested us to check out and check in again with cold and unfriendly scary voice. It's really unfair for us because we book to stay there for 3 nights.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel photos are not accurately!
There’s no private bathroom, only a tidy single room. No space to put luggages. They supply bread and 2 eggs breakfast each day! No lift or escalator for transporting luggages. Everyday need to collect towels by self up and down two different stair cases! The best is they will supply a Wifi phone for use!
Stayed 4 nights in Jan 2020

4/10 Poor

Cramer

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The photos don’t represent the room at all. I guess they have several properties and put all the pictures together so you don’t know what you’re getting. It was pretty much like a hostel shared living space but I thought we were getting a private room.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel was in the korean area. It had wnough bathrooms and showers to use.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2019

6/10 Okay

Kanitha

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs Renovations or Will Fall Apart
The place is in desperate need of renovation and better maintenance. The facilities are old and falling apart. The rooms and beds are uncomfortable and everything happening both outside and inside the hotel can be heard. There is no elevator despite having multiple floors.
Stayed 4 nights in Dec 2019

4/10 Poor

Cindy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We got bug bites during this stay, very likely to be bedbug bites
Stayed 5 nights in Dec 2019