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Tokyo East Side Hotel Kaie

4.0 star property

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Courtyard
Lounge
[Non-Smoking] Suite Room
Exterior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2-8-11, Shiomi, Koto-ku, Tokyo, Tokyo Prefecture, 135-0052
  • Tokyo Big Sight
    ‪6 min drive‬
  • Toyosu Market
    ‪7 min drive‬
  • Tokyo Disneyland®
    ‪10 min drive‬
  • Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for [Non-Smoking] Suite Room

[Non-Smoking] Suite Room

[Non-Smoking] Suite Room

  • 123 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Non-Smoking] Twin Room

In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Triple Room

[Non-Smoking] Triple Room

[Non-Smoking] Triple Room

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for [Non-Smoking] Japanese Western Room/ 4 Single Beds

[Non-Smoking] Japanese Western Room/ 4 Single Beds

[Non-Smoking] Japanese Western Room/ 4 Single Beds

  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for [Non-Smoking] Hollywood Twin Room

[Non-Smoking] Hollywood Twin Room

[Non-Smoking] Hollywood Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Family Room

[Non-Smoking] Family Room

[Non-Smoking] Family Room

  • 27 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for [Non-Smoking] Junior Suite Room

[Non-Smoking] Junior Suite Room

[Non-Smoking] Junior Suite Room

  • 67.79 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Non-Smoking] Japanese Western Room, 2 Single Beds

[Non-Smoking] Japanese Western Room, 2 Single Beds

[Non-Smoking] Japanese Western Room, 2 Single Beds

  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for [Non-Smoking] Double Room

In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Tokyo East Side Hotel Kaie

Hotel with 2 restaurants, near KidZania Tokyo
This hotel features 2 restaurants, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Tokyo East Side Hotel Kaie offers 226 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Tokyo East Side Hotel Kaie. During your stay, you'll be close to Tokyo Big Sight. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from KidZania Tokyo and 6 minutes from Tokyo Big Sight
There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and a garden are also featured at Tokyo East Side Hotel Kaie. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Maindining　Ensemble - Onsite restaurant.
Cafe & Bar All oar - Onsite café. Guests can enjoy drinks at the bar. Open daily.
日本料理　あけくれ - Onsite fine-dining restaurant. Reservations are required. Open select days.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (JPY 1,300 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,640 for adults and JPY 1,210 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe & Bar All oar
  • Maindining　Ensemble
  • 日本料理　あけくれ

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2640 for adults and JPY 1210 for children
  • Uncovered self parking fee: JPY 1300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyo East Side Kaie Tokyo
Tokyo East Side Hotel KAIE Hotel
Tokyo East Side Hotel KAIE Tokyo
Tokyo East Side Hotel KAIE Hotel Tokyo

Tokyo East Side Hotel Kaie Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 290 out of 347 reviews
Rating 8 - Good. 47 out of 347 reviews
Rating 6 - Okay. 8 out of 347 reviews
Rating 4 - Poor. 1 out of 347 reviews
Rating 2 - Terrible. 1 out of 347 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

BENNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4/4.5 hotel situated 7 minutes from Tokyo station (ie. 3 stops away). Booked a room with 3 beds and the room still has plenty of space for 3 large luggages. Very clean and modern. It’s a gem in close proximity to Tokyo station at a reasonable price.
Stayed 4 nights in Dec 2024

10/10 Excellent

Susan

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heidi

Stayed 6 nights in Dec 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location opposite JR station for easy access to city and Disney. Plenty of convenience stores within 2 minute walk as well. Rooms are decent size with plenty room of amenities. Will definitely stay again when visiting Japan.
Stayed 7 nights in Dec 2024

10/10 Excellent

Catalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how we were treated by the staff, the cleanliness, the added touches, and the fact that it was so close to the train station. It truly made it so convenient to go explore the beauty around Tokyo. We absolutely recommend this hotel!!
Stayed 3 nights in Dec 2024

10/10 Excellent

FUKUNISHI

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Pia A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good find close to city and airport.
Check-in was at 4pm and I came wt early. I had asked if early check in was possible and they said no as they were fully booked. They offered to store my luggage. After about 2 hours I asked if they had any rooms available since I saw a lot of people checking p it. They sayid the room were not cleaned so they could not offer me anything. There was a room in a higher class which I agreed to pay for. I’m happy I did because the room was huge. Tokyo standards, it’s like a house. It had 4 beds, a walk in wardrobe. The hotel is in front of a train station — Shiomi which is 2 train rides or 5 stations away from Ginza. There is a supermarket and convenience store nearby. There’s also a good ramen, rice place just outside the train station.. if you are with kids, this place is good as it has rooms designed for kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angelo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable stay
Stayed 6 nights in Dec 2024

10/10 Excellent

Ree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

REECE SUE YIN

Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place if you want to explore Tokyo and do Disney. Hotel was clean and comfortable. Only downside is there aren’t many food options/sit down restaurants within walking distance.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yonghan, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit far away from the city central but located just across the subway station, very convenient location. Great staff, great room. Got a supermarket nearby. That’s basically everything I needed. Will come back especially next time if I plan to visit Disney .
Stayed 5 nights in Nov 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place right next to train station. Excellent for Disney.
Stayed 2 nights in Nov 2024

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

behnoud, fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, huge room, clean hotel, directly across train station.
Stayed 1 night in Nov 2024

10/10 Excellent

Shin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Yoonsun

Stayed 1 night in Oct 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more staff
Stayed 1 night in Nov 2024

10/10 Excellent

Calandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly staff. Good for foreign travellers
Stayed 5 nights in Oct 2024

10/10 Excellent

Howard

Stayed 2 nights in Oct 2024

10/10 Excellent

Dayun

Stayed 8 nights in Oct 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024