The Okura Tokyo

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Okura Tokyo

Exterior
Sauna, steam room, 1 treatment room, massages
In-room safe, desk, blackout curtains, soundproofing
Exterior
Indoor pool, pool loungers

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Spa
  • Restaurant
  • Breakfast available
  • Pool
    Pool
  • Parking included
    Parking included
  • Bar
    Bar

Explore the area

Map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001
  • Tokyo Tower
    15 min walk
  • Tokyo Midtown
    19 min walk
  • Tokyo Imperial Palace
    2 min drive
  • Tokyo (HND-Haneda)
    33 min drive

Room options

Heritage Room Bath with view Twin Non-smoking Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Suite Twin Non-smoking (Breakfast & Club Lounge Access Included, Minibar free) 106sqm

  • 106 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Bath with view King Non-smoking Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view Twin Non-smoking, 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Corner King Smoking(Breakfast & Club Lounge Access & Minibar free)Junior Suite 60sqm-645sqf

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Corner King Non-smoking, 56sqm

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Twin Non-smoking, 48sqm

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Suite King Non-smoking (Breakfast & Club Lounge Access Included, Minibar free) 106sqm

  • 106 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view King Non-smoking, 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Suite Twin Non-smoking (Breakfast & Club Lounge Access Included, Minibar free) 96sqm-1033sqf

  • 96 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Twin Non-smoking (No club lounge access, No heritage benefit) Junior Suite 60sqm

  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Bath with view Twin Non-smoking (No club lounge access, No heritage benefit)

  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Bath with view King Non-smoking (No club lounge access, No heritage benefit)

  • City view
  • Sleeps 2
  • 1 King Bed

Heritage King Non-smoking 63sqm (No club lounge access, No heritage benefit) Junior Suite

  • City view
  • Sleeps 2
  • 1 King Bed

Club Room Bath with view Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room King Smoking (Breakfast & Club Lounge Access & Minibar free) Junior Suite 63sqm-677sqf

  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Corner Twin Non-smoking (Breakfast & Club Lounge Access Included) 56sqm

  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Twin Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite 60sqm

  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Suite King Non-smoking(Breakfast & Club Lounge Access Included, Minibar free)120sqm

  • 120 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Room Bath with view King Non-smoking(Breakfast&Club Lounge&Minibar)Junior Suite60sqm

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Suite Twin Smoking with Balcony (Breakfast&Club Lounge Access&Minibar free) 120sqm-1291sqf

  • 120 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Prestige Corner Twin Non-smoking, 56sqm

  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Suite Twin Non-smoking with Balcony(Breakfast & Club Lounge Access & Minibar)120sqm-1291sqf

  • 120 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room, King Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite

  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Suite Twin Non-smoking(Breakfast & Club Lounge Access Included, Minibar free)120sqm

  • 120 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Room Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Twin Smoking (Breakfast & Club Lounge Access & Minibar free) Junior Suite 60sqm

  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Room Bath with view King Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Room Bath with view King Smoking Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Room Bath with view Twin Non-smoking(Breakfast&Club Lounge&Minibar)Junior Suite60sqm

  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Bath with view Twin Smoking with Balcony (Breakfast&Club Lounge&Minibar) Junior Suite

  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room King Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite 63sqm

  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view King Upper floor Non-smoking, 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view Twin Upper floor Non-smoking, 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Prestige Room Twin Upper floor Non-smoking, 48sqm

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Ambassador Suite Non-smoking 137sqm

  • City view
  • Sleeps 2
  • 2 Twin Beds

Royal Suite Non-smoking 201sqm

  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About this property

The Okura Tokyo

Luxury Tokyo hotel in Minato with 5 restaurants
5 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Okura Tokyo offers 508 accommodations with espresso makers and safes. Flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at The Okura Tokyo. During your stay, you're just a quick walk from Suntory Hall. Features include free WiFi in public areas and free self parking, plus 5 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Yamazato, a fine-dining restaurant that serves Japanese cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 15 minutes by foot from Tokyo Tower and a 2-minute drive from Tokyo Imperial Palace
  • Airport pick-up shuttle service available for a fee
The Okura Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 32292 square feet (3000 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Okura Tokyo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Yamazato - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner.
Sazanka - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Toh-Ka-Lin - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Orchid - This restaurant serves breakfast, lunch, and dinner. Open daily.
Nouvelle Epoque - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 6000 for adults and JPY 6000 for children
  • 5 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Yamazato
  • Sazanka
  • Toh-Ka-Lin
  • Orchid
  • Nouvelle Epoque

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (32292 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Children's slippers
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The listed facilities fee applies to children ages 4-11 for access to the club lounge.

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to November 30 2024 (dates subject to change):
  • Spa
  • Spa/Beauty services
The property will be renovating from February 10 2025 to February 14 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

The listed children's breakfast fee is charged per child, per day for children under 12 booked in breakfast inclusive rate plans.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 6000 for adults and JPY 6000 for children
  • Airport shuttle fee: JPY 61000 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: JPY 12650.0 per night
  • Facilities fee: JPY 4500 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Children under 12 are not allowed in the Club Lounge after 5 PM.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

The Okura Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 470 out of 543 reviews" "
Rating 8 - Good. 49 out of 543 reviews" "
Rating 6 - Okay. 10 out of 543 reviews" "
Rating 4 - Poor. 10 out of 543 reviews" "
Rating 2 - Terrible. 4 out of 543 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was incompetent and rude. One of the worst check ins I have ever experienced. 5 star building. One star staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Xiaofei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Keiko, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

aparna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. calm hotel with absolutely impeccable service. It is truly luxurious in the quiet sense. What an oasis. The garden was beautiful, the walk to trains pleasant, and the amenities were excellent.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ambreesh

Liked: Cleanliness, staff & service, property conditions & facilities
amazing - best property i’ve ever stayed at
Stayed 4 nights in Jul 2024

10/10 Excellent

Keiko, Dallas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with spacious rooms. You won’t regret it. Also, great views.
Stayed 2 nights in Jul 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Tat Pui

Stayed 4 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
What an amazing stay. I loved the room, the service was friendly and attentive. From the little chocolates everyday to the smooth delivery of the newspapers in the morning, just wow.
Stayed 6 nights in Jul 2024

10/10 Excellent

Andre, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, room spotless beautiful
Stayed 3 nights in Jul 2024

10/10 Excellent

Geoffrey Li, Sai Ying Pun

Liked: Cleanliness, staff & service, property conditions & facilities
good service, warm greetings, excellent rooms and view.
Stayed 4 nights in Apr 2024

10/10 Excellent

Geoffrey, Sai Ying Pun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sizable room, good service and cleanliness, warm greetings from all staff and very good concierge service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Torkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo’s Best
We have lived in Japan four times for a total of about 18 years. The Hotel Okura is our favorite hotel. Well located, it is a short taxi or Uber or subway to Ginza, Shibuya, Omote Sando, Palace. The rooms are world class with high ceilings and panoramic views. They are large with all possible amenities. The gym, sauna, steam, spa pools and workout pool are complementary and are the best I have been to in Asia. The restaurants are among the best in Tokyo from casual, to French to Chinese and of course Japanese (2). But the most impressive is )the staff. No request is too small, all are executed with grace and friendliness. From the doormen and women to the maids, to those at the gym, the concierge, and the restaurants the personal service is exquisite. Over my 35 years staying at hotel I have seen many wirld leaders there from US presidnts to royalty to pop stars. The OKURA can manage anything with discretion and grace.
Stayed 3 nights in Jun 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another 5 Star stay at Okura Tokyo - every detail taken care of and every room immaculate.
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceptional property, staff and stay. The hotel is modern and beautifully designed. For first time Tokyo visitors, our stay exceeded our expectations in every level and we look forward to returning. Big thank you to Yoshimi and the rest of the Okura team (both Heritage and Prestige) for an unforgettable visit. Thank you for the care and hospitality!
Stayed 3 nights in Jul 2024

10/10 Excellent

ANA GABRIELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice
Wonderful hotel. 100% luxury and service
Stayed 4 nights in Jul 2024

10/10 Excellent

Randall, Mill Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Tanya

Stayed 4 nights in Jun 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Okura is wonderful. The staff are very responsive. The facilities, especially the spa and pool area, are second to none, the food is really high quality with lots of variety and the beds are incredibly comfortable. It's a favorite hotel for my husband and I. Our second time staying (with 8 days total at the Okura) and we will be back.
Stayed 4 nights in Jun 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and easy to get to metro station. It was little hard to find the entrance at first specially walking from metro station
Stayed 4 nights in Jun 2024

10/10 Excellent

Yi, KIRKLAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, the hotel is very clean and quiet. Close to the US embassy, it's also very safe. The fitness center and pool are great, I would recommend to stay with this hotel if you visit Tokyo.
Stayed 5 nights in Jun 2024