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Club Room Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Room Bath with view Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Room Bath with view King Non-smoking (Breakfast & Club Lounge Access Included), 48sqm

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Corner Twin Non-smoking (Breakfast & Club Lounge Access Included) 56sqm

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Heritage Room King Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite 63sqm

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Suite Twin Smoking with Balcony (Breakfast&Club Lounge Access&Minibar free) 120sqm-1291sqf

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Okura Tokyo. During your stay, you're just a quick walk from Suntory Hall. Features include free WiFi in public areas and free self-parking, plus 5 restaurants.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Yamazato, a fine-dining restaurant that serves Japanese cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 15 minutes by foot from Tokyo Tower and a 2-minute drive from Tokyo Imperial Palace
  • Airport pick-up shuttle service available for a fee

The Okura Tokyo ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Okura Tokyo

Everyone (1)
5 out of 5

Posted by on 4 Dec 2022

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Renovations + Closures

The following facilities or services will be unavailable from November 1 2024 to November 30 2024 (dates subject to change):

  • Spa
  • Spa/Beauty services

The property will be renovating from 10 February 2025 to 14 February 2025 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

The Okura Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury The Okura Tokyo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 508 guestrooms or units
  • 41 levels
  • 2 buildings
  • 5 dining venues
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 2019
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Shimbashi Station (1.8 km / 1.1 mi)
  • Metro station: Kamiyacho Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

The Okura Tokyo offers 508 accommodations with espresso makers and a safe. Flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Espresso maker
  • Coffee maker
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Children's slippers
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Yamazato – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner.

Sazanka – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Toh-Ka-Lin – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Orchid – This restaurant serves breakfast, lunch and dinner. Open daily.

Nouvelle Epoque – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 13 years old are not allowed in the fitness facility.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

  • Tattoo restrictions disclaimer
  • Sauna in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Minimum age to access spa is 13
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The listed facilities fee applies to children ages 4-11 for access to the club lounge.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a security system

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 12 are not allowed in the Club Lounge after 5 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels) guidelines.

  • One child stays free
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean & Safe Stay (Okura Nikko Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

The listed children's breakfast fee is charged per child, per day for children under 12 booked in breakfast inclusive rate plans.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 6000 for adults and from JPY 6000 for children
  • Airport shuttle fee: JPY 61000 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: JPY 12650.0 per night
  • Facilities fee: JPY 4500 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Okura Tokyo Hotel
  • Okura Hotel
  • Okura Tokyo
  • The Okura Tokyo Hotel
  • The Okura Tokyo Tokyo
  • The Okura Tokyo Hotel Tokyo
  • The Okura Tokyo (Open on September 12 2019)

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.