Sotetsu Grand Fresa Tokyo - Bay Ariake

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sotetsu Grand Fresa Tokyo - Bay Ariake

Premium Standard Suite Room 2beds - Non-Smoking
Balcony view
Front of property – evening/night
Premium Exective Suite Room 2beds - Non-Smoking | View from room
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063
  • Tokyo Garden Theater
    12 min walk
  • Ariake Coliseum
    12 min walk
  • Tokyo Big Sight
    13 min walk
  • Tokyo (HND-Haneda)
    18 min drive

Room options

Premium Single Room - Non-Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Single Room - Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room - Non-Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe Twin Room - Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Premium Bayside Single Room - Non-Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Bayside Single Room - Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Double Room - Non-Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Double Room - Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room - Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Economy Twin Room - Non-Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

Economy Twin Room - Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe Double Room - Non-Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room - Non-Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Twin Room - Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Economy Trundle Twin Room - Non-Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room - Non-Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard Double Room - Non-Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room - Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room - Non-Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room - Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room - Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Standard Suite Room 2beds - Non-Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

Premium Standard Suite Room 2beds - Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

Premium Bayside Double Room - Non-Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Bayside Double Room - Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Exective Suite Room 2beds - Non-Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds

Premium Deluxe Suite Room 2beds - Non-Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Twin Beds

Premium Deluxe Suite Room 2beds - Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

Hotel with free theme park shuttle, near Tokyo Bay
Along with a restaurant, this hotel has a coffee shop/cafe and self parking. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Our customers tell us they can't get enough of the helpful staff at Sotetsu Grand Fresa Tokyo - Bay Ariake. During your stay, you'll be within walking distance of Tokyo Big Sight. Features include free WiFi in public areas and a free theme park shuttle, plus a restaurant.
  • Free WiFi and wired Internet
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Tokyo Big Sight and Tokyo Bay
  • Free theme park shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. 2 meeting rooms and limo/town car service are available. Event space at this hotel measures 3800 square feet (353 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Tokyo - Bay Ariake. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily.
創菜Patio - This restaurant serves breakfast only.
バニヤンツリーカフェ - This café specializes in Asian cuisine and serves lunch and light fare. Open select days.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 2000 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free theme park shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: JPY 2090 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • 創菜Patio
  • バニヤンツリーカフェ

Family friendly

  • Free theme park shuttle
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (3800 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Hand-held shower head
  • Handrails in stairwells
  • Lever door handles
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • In-room massage
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2090 per person
  • Self parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1128 reviews" "
Rating 8 - Good. 347 out of 1128 reviews" "
Rating 6 - Okay. 121 out of 1128 reviews" "
Rating 4 - Poor. 39 out of 1128 reviews" "
Rating 2 - Terrible. 20 out of 1128 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kian Kher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! I will come again next year!
Stayed 9 nights in Jul 2024

10/10 Excellent

Sebastien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Executive area was very well maintained and the room was amazing for layout. Would have loved to stay longer.
Stayed 1 night in Aug 2024

10/10 Excellent

Faukes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and not too busy. Pallet Town being closed made it feel peaceful. The room was nice as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. The perks that came with the hotel were incredible!
Stayed 6 nights in Jul 2024

8/10 Good

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a premier room with balcony and the door to the balcony was locked and we were not able to access. This is covered in the room size, so rhe room was quite a bit smaller. Nice quiet area. A bit far out if younare wanting to do all of the touristy sights. Room cleaners did a great job.
Stayed 5 nights in Jul 2024

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and staff!
Stayed 1 night in Jul 2024

2/10 Terrible

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not recommended if you want a good nights sleep
We stayed two nights in this hotel during our holiday to Tokyo with our older teenage children. The hotel is huge and modern. It is in a beautifully clean and modern part of Tokyo and handy for the station. Unfortunately the positives end there for us. The rooms are very small and the bed is more a three quarter bed with a mattress as hard as a brick. Two pillows provided which again were as hard as bricks. We didn’t sleep a wink. The restaurant shut very early and there was only a supermarket for getting drinks and snacks this hotel is clearly set up for minimal human input as everything was self service making it very impersonal. We didn’t like it at all.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zachary

Stayed 4 nights in Jul 2024

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW Great location, service & transfers to Disney
the location was amazing! staff was great, and the free transfers to Disneyland were top notch!!!
Stayed 12 nights in Jun 2024

2/10 Terrible

Dr. Berthline

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty hotel.
Stayed 4 nights in Jul 2024

8/10 Good

Lorty

Stayed 1 night in Jul 2024

10/10 Excellent

Devin, Toronto

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've stayed at in Tokyo. Rooms are spacious and comfortable. The only downside is the amount of time required to reach central Tokyo, but it's still close to everything in Odaiba and to Disneyland. Great place for families, with family attractions and restaurants nearby.
Stayed 8 nights in Jul 2024

4/10 Poor

Jowelee

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Jowelee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel staff were very helpful and courteous. Their hospitality was great. I had to take out a few stars from my rating because of the room. We booked one of the premium rooms (you need a keycard to access a separate elevator to go up) and the carpet was old and dirty. The room also looked outdated and smelled like a wet animal or even moldy. I wish I could have rated with more stars because of the staff but I expected more cleanliness from the rooms, especially since the price is more expensive than most hotels in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Mitesh

Stayed 2 nights in Jul 2024

4/10 Poor

Joseph

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff very good -- enjoyed them all -- except check-in. We arrived at 1440 and were told check-in was not until 1500 so we could just wait. I asked if the rooms were ready and was told yes, but check-in was at 1500 so -- just wait. My wife was ill and needed to lie down. I asked if we could check in 15 minutes early. The lady checking us in sighed and said, grudgingly, "For 1000 yen, you can check in early." Seriously? The room is ready but we can't check in without paying extra? Gotcha!
Stayed 1 night in Jul 2024

8/10 Good

AYAKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Business/Family Mix
Such a well-run hotel. Very professional staff who are attentive without being obtrusive. Quiet. Larger than usual rooms for cheaper hotels in Tokyo.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cord

Stayed 1 night in Jul 2024

4/10 Poor

Cheyenne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Voon-Chung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay a bit further from Tokyo this time so picked this hotel as it offered larger rooms as well for a good price. We had a studio for 2 people which was very nice and comfortable with a great view from the balcony. Its about 5-10 minuets walk to the local train stations and has convenience stores and a restaurant hall very close. huge selection of food for breakfast! staff were helpful but not necessarily friendly, we often got hurried along or short sharp responses. lots of amenities and offer a shuttle to the airports which made life a lot easier
Stayed 10 nights in May 2024

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo stay
Friendly staff, hotel room was small but well priced. Useful amenities.
Stayed 3 nights in May 2024

10/10 Excellent

david

Stayed 2 nights in May 2024

10/10 Excellent

Anna, Ivins

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, nice big room with large bathroom. Lawson on the 2nd floor, very convenient Close to the train station.
Stayed 14 nights in Apr 2024