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Deluxe Double Room - Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Room - Non-Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Bayside Double Room - Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Bayside Double Room - Non-Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Standard Suite Room 2beds - Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premium Standard Suite Room 2beds - Non-Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sotetsu Grand Fresa Tokyo - Bay Ariake. During your stay, you'll be within walking distance of Tokyo Big Sight. Features include free WiFi in public areas and a free theme park shuttle, plus a restaurant.

  • Free WiFi and wired Internet
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Tokyo Big Sight and Tokyo Bay
  • Free theme park shuttle service

Sotetsu Grand Fresa Tokyo - Bay Ariake ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Sotetsu Grand Fresa Tokyo - Bay Ariake

Everyone (1)
4 out of 5

Posted by on 23 Jul 2022

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About the Sotetsu Grand Fresa Tokyo - Bay Ariake

Location 3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to 135-0063

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. 2 meeting rooms and limo/town car service are available. Event space at this hotel measures 3800 square feet (353 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Tokyo - Bay Ariake. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 912 guestrooms or units
  • 20 levels
  • 3800 sq ft of conference space
  • 353 sq. m of conference space
  • Built in 2009
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free theme park shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kokusai-tenjijo Station (1.2 km / 0.8 mi)
  • Metro station: Tokyo Big Sight Station (0.4 km / 0.3 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Deep-soaking bath
  • In-room dining
  • HD television
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Combined shower/bath
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

創菜Patio – This restaurant only serves breakfast.

バニヤンツリーカフェ – This café specialises in Asian cuisine and serves lunch and light fare. Open selected days.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 15

Special check-in instructions:

Front desk staff will greet guests on arrival.

The name on the passport presented at check-in must match the name on the reservation.

Guests must be at least 20 years to stay in a smoking room.

This property's breakfast is served from 6:45-10:30 AM.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is not cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 5
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2090 per person
  • Self-parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ariake Hotel
  • Ariake Sunroute
  • Ariake Sunroute Hotel
  • Hotel Ariake
  • Hotel Sunroute Ariake
  • Hotel Sunroute Ariake Tokyo
  • Sunroute Ariake
  • Sunroute Ariake Hotel
  • Sunroute Ariake Tokyo
  • Sunroute Hotel Ariake
  • Hotel Sunroute Ariake Tokyo, Japan
  • Hotel Sunroute
  • Sunroute

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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