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Shinjuku Granbell Hotel

4.0 star property

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Photo gallery for Shinjuku Granbell Hotel

Café
Premium bedding, down duvets, in-room safe, individually furnished
Bar (on property)
The Villa Suite, Non-smoking
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Shinjuku Gyoen National Garden
    ‪17 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Room assigned at check-in

Premium bedding, down duvets, in-room safe, individually furnished

Room assigned at check-in

  • 13 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Economy Twin, Non-smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Twin, Non-smoking

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double / Yau Ma Tei, Non Smoking

Executive Double / Yau Ma Tei, Non Smoking

Executive Double / Yau Ma Tei, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double / Mature with Kitchen, Non Smoking

Balcony view

Executive Double / Mature with Kitchen, Non Smoking

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Studio,Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Double / Studio,Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Mature, Non Smoking

Balcony view

Executive Double / Mature, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Casual, Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Double / Casual, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Club Suite, Non-smoking

The Club Suite, Non-smoking

The Club Suite, Non-smoking

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Single with High Ceiling, Non-smoking

Economy Single with High Ceiling, Non-smoking

Economy Single with High Ceiling, Non-smoking

  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin with Loft, Non Smoking, 12th Floor

Standard Twin with Loft, Non Smoking, 12th Floor

Standard Twin with Loft, Non Smoking, 12th Floor

  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft, Non Smoking, 12th Floor

Deluxe Double with Loft, Non Smoking, 12th Floor

Deluxe Double with Loft, Non Smoking, 12th Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double with Loft, Non Smoking, 12th Floor

Premium bedding, down duvets, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, 12th Floor

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double with Universal Design, Non-smoking

Deluxe Double with Universal Design, Non-smoking

Deluxe Double with Universal Design, Non-smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Hollywood Twin, Non-smoking

Deluxe Hollywood Twin, Non-smoking

Deluxe Hollywood Twin, Non-smoking

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Hollywood Twin, Non-smoking

Superior Hollywood Twin, Non-smoking

Superior Hollywood Twin, Non-smoking

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double with Loft, Non Smoking, 12th Floor

Standard Double with Loft, Non Smoking, 12th Floor

Standard Double with Loft, Non Smoking, 12th Floor

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with Loft, Non Smoking, Ground Floor

Premium bedding, down duvets, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, Ground Floor

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for The Villa Suite, Non-smoking

The Villa Suite, Non-smoking

The Villa Suite, Non-smoking

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double, Non-smoking

Deluxe Double, Non-smoking

Deluxe Double, Non-smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Pent House Suite, Non-Smoking

The Pent House Suite, Non-Smoking | Balcony view

The Pent House Suite, Non-Smoking

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Hollywood Twin, Non-smoking

Standard Hollywood Twin, Non-smoking

Standard Hollywood Twin, Non-smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single, Non-smoking

Economy Single, Non-smoking

Economy Single, Non-smoking

  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Non-smoking

Premium bedding, down duvets, in-room safe, individually furnished

Superior Double Non-smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double, Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Double, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Resort Suite, Non-smoking

The Resort Suite, Non-smoking

The Resort Suite, Non-smoking

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double with Loft, Non Smoking, Ground Floor

Superior Double with Loft, Non Smoking, Ground Floor

Superior Double with Loft, Non Smoking, Ground Floor

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin with Loft, Non Smoking, Ground Floor

Standard Twin with Loft, Non Smoking, Ground Floor

Standard Twin with Loft, Non Smoking, Ground Floor

  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Shinjuku Granbell Hotel

Hotel connected to a shopping center in Tokyo with a rooftop terrace
A restaurant, a bar/lounge, and a rooftop terrace are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite.
Shinjuku Granbell Hotel offers 485 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested.

The shopping around Shinjuku Granbell Hotel gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Isetan Department Store Shinjuku. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Samurai Museum and 9 minutes by foot from Isetan Department Store Shinjuku
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Shinjuku Granbell Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10:00 AM.
Shinjuku Granbell Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 2,000 per night)

Food and drink

  • Daily continental breakfast available 7 AM to 10:00 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 2200 per person
  • Uncovered self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1127 reviews
Rating 8 - Good. 317 out of 1127 reviews
Rating 6 - Okay. 152 out of 1127 reviews
Rating 4 - Poor. 54 out of 1127 reviews
Rating 2 - Terrible. 29 out of 1127 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lucia

Stayed 1 night in Sep 2024

10/10 Excellent

Efren

Liked: Staff & service, amenities, property conditions & facilities
Near so many restaurants and nightlife.
Stayed 4 nights in Nov 2024

8/10 Good

Anoop, Winchester

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a quick visit. Plenty of dining options around.
Stayed 3 nights in Dec 2024

8/10 Good

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 12 nights in Dec 2024

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying at Granbell Shinjuku. Had a great time as always and will continue to be our go to place to stay in Tokyo
Stayed 2 nights in Nov 2024

10/10 Excellent

Zheela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the train station and shopping area
Stayed 1 night in Dec 2024

6/10 Okay

Leah

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room specifically was not cleaned very well there was mold all in the shower in the grout and the toilet had urine behind the toilet that was not cleaned at all and I was totally disgusted outside of the hotel. The grounds are beautiful and everything looked nice. I just could not get past the fact that the rooms were cleaned so poorly
Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in into my hotel a few minutes early, and the staff was very accommodating. My room was very comfortable and the maid service always carried-through. One minor thing: the maid service gave me 2 complimentary bottles of water throughout most of my stay except towards the end. When I called the front desk requesting for more water, they had me go to them and only gave me 1 bottle of water (since I was just a single guest). And that's fine, except I was a little surprised since maid service just gave me 2 bottles of water whenever I needed them. But that's just a minor thing. Another thing: there are only 2 laundry machines for the entire hotel. Fortunately, they're dryers too and overall not expensive. But don't expect to use them during the night b/c they're always busy. Use them during the daytime when hotel guests are (presumably) out. It'd be nice to have more washers/dryers throughout the hotel. Otherwise, this hotel is great and if I stay in Shinjuku again, I'll be sure to look up this hotel again! Breakfasts were also not bad. Staff at the Front Desk spoke good English and were very friendly. I would definitely stay at this hotel again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Angela, NY

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Jezreel

Liked: Cleanliness, staff & service, property conditions & facilities
Amwzing
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Stayed 4 nights in Oct 2024

10/10 Excellent

RAY CECIL

So clean, the room is nice and price is very reasonable and accessible to nearby restaurants and br
Stayed 2 nights in Dec 2024

6/10 Okay

Luisa

Travelled with family
Stayed 2 nights in Nov 2024

8/10 Good

Kamyar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel close to everything and excellent food selection nearby. Really convenient if you find yourself out a late in shinjuku or want to be close to everything
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Tokyo
I had a very disappointing stay at Shinjuku Granbell Hotel. The room was extremely small—there wasn’t even enough space to walk comfortably. It was not clean, and the air conditioning was awful, making it impossible to relax. The mattress and pillows were of such poor quality that I ended up with neck and back pain. The advertising was completely misleading, as the room appeared much larger in the photos. To top it off, the staff were very unfriendly and unhelpful throughout my stay. Overall, this was one of the worst hotel experiences I’ve had, and I won’t be staying here again or recommending it to anyone.
Stayed 5 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as advertised
Stayed 1 night in Dec 2024

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for staying in Shinjuku. Good value for money.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near the Golden Gai area and close to many Shinjuku train stations (but 12min from the main station - but still convenient). I enjoyed our upgraded room to a larger room cause the base rooms are very tight at less than 11m / 120sqft so I recommend the upgrade for extra space. I really enjoyed the free wine, daily waters, and ito en iced teas provided by the staff the daily breakfast had a great variety and gorgeous views.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the area. I think it felt a bit lackluster based on staying in other areas in Tokyo and other cities in Japan that were much nicer and had amazing amenities for the same price. It felt much grittier here than in other places both the area and hotel. The staff was super amazing and nice. I am more rating things based on the hotel itself.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024