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Shibuya Tokyu REI Hotel

3.0 star property

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Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Reception
Exterior
Down duvets, in-room safe, desk, blackout curtains
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    ‪3 min walk‬
  • Shibuya Hikarie
    ‪5 min walk‬
  • Love Hotel Hill
    ‪9 min walk‬
  • Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Standard Twin Room (Wide Bed)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room (Wide Bed)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (4-12F)

Down duvets, in-room safe, desk, blackout curtains

Double Room (4-12F)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

Standard Twin - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

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About this property

Shibuya Tokyu REI Hotel

Hotel with a 24-hour front desk, steps from Shibuya Crossing
A restaurant, a microwave in a common area, and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with safes and slippers. Beds feature down comforters. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Shibuya Tokyu REI Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Guests have great things to say about the location and the helpful staff
  • Steps from Shibuya Crossing and a 4-minute drive from National Stadium
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Shibuya Tokyu REI Hotel.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
HUSH-HUSH - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 1969 ft (JPY 2500 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 2500 per person
  • 1 restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (280 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • 40 steps to reach property
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1005 reviews
Rating 8 - Good. 313 out of 1005 reviews
Rating 6 - Okay. 102 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Con, Quezon City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient and easy to find
Stayed 4 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
4 nites at Shibuya
Location is superb. Very near to Shibuya crossing and train exit. There is a mcdonald, BIC camera right below the hotel convenient plus point.
Stayed 4 nights in Oct 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Tiny rooms and tinier bathroom. Fantastic friendly staff. Would stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Swagato

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No hassle hotel in a very walkable location. Rooms are a bit too small but conveniently organized
Stayed 3 nights in Nov 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent double room. CLOSE to everything. Perfect location.
Stayed 3 nights in Nov 2024

4/10 Poor

My-Hiep

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Benaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Irwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Izak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 3 nights in Nov 2024

8/10 Good

Jose Ramon

Stayed 1 night in Nov 2024

6/10 Okay

Lai

Travelled with family
Liked: Cleanliness, staff & service
Room was extremely tight for three of us. Only one person can move around in the room at a time. Bathroom is molded plastic with high tub which is unsafe to climb in and out of.
Stayed 2 nights in Nov 2024

10/10 Excellent

abel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice lent us umbrellas one morning. Location is excellent, in the middle of everything. McDonald’s next door, Mega Don Quixote 5-10 minute walk. Shibuya station 5 minutes away. Room small normal for Japanese hotel, clean and modern. Free snack happy hour. Money exchange atm with decent exchange rate
Stayed 6 nights in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are right by the scramble square. There is such a fun vibe outside. The room and bathroom are quite small but we made it work. There is a fridge and kettle. The bed is very comfortable. Everything works as it should.
Stayed 2 nights in Nov 2024

8/10 Good

GUUSTAAF

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het hotel ligt vlak bij groot station.
Stayed 7 nights in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Tokyo. Most of the hotels in Tokyo are small so just have that expectation and you’ll be good! Staff was super friendly as usual. Location is great since it’s right across from the train station and not too far from the scramble crossing plus food and shopping! Would stay here again!
Stayed 3 nights in Nov 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very centrally located at about 3 minutes walking from Shibuya crossing and right next to the station. The staff was extremely friendly and helpful, the amenities were good and the rooms were small but comfortable.
Stayed 2 nights in Oct 2024

8/10 Good

claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walking distances to many restaurants and just around the block to scramble crossing
Stayed 2 nights in Oct 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Jane, Gabriola

Nice roomy, clean, modern rooms. Breakfast was excellent. When in Japan I want a Japanese breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Tanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Will certainly stay again!
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 4 nights in Oct 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but clean, comfortable and convenient
Stayed 5 nights in Oct 2024

6/10 Okay

Kimberly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had some issues staying here, particularly in the cleanliness department. Hotel showers stalls in the room are yellowed with tar from smoking in the bathroom. The tar could be easily scrapped off with a tissue and firm pressure from your finger, makes me wonder if the tub is ever truly cleaned beyond a wipe down. The hotel is advertised as non-smoking, however our first room in the 11th floor smelled terrible of cigarette smoke. I am very allergic to cigarette smoke, and we had to ask the front desk to see the room smell for themselves and they could smell it too. We showed one of the staff the tar yellow film on the shower and showed him how we were able to easily scrape it off and he agreed that it was dirty in both rooms it was the same issue. They don’t clean. They only make the beds, and change the towels that’s it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2024