Hotel with a 24-hour front desk, a short walk to Shibuya Crossing
This hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Shibuya Granbell hotel. During your stay, you're just a quick walk from Shibuya Crossing. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
Free WiFi and wired Internet
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Amenities include a front-desk safe, an elevator, and a vending machine
Guests have great things to say about the location and the helpful staff
6 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Shibuya Granbell hotel also features a vending machine, dry cleaning/laundry services, and a front-desk safe.
Ginza Steak - This restaurant serves lunch and dinner. Reservations are required.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
No on-site parking available
Food and drink
1 restaurant
1 bar
Restaurants on site
Ginza Steak
Family friendly
Fridge
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Vending machine
Water dispenser
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Accessibility
Lift
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating
Bathroom
Bath or shower
Bidet
Free toiletries
Hairdryer
Rainfall showerhead
Towels
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
Fridge
More
Desk
Iron/ironing board (on request)
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
A scheduled power outage will take place on January 7, 2025 from 11:30 AM to 4 PM. All facilities that use power will not be available, and guests will be asked to leave their rooms during this time. Check-in time begins at 4 PM on this date.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
We should mention
One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Granbell
Granbell hotel
Granbell hotel Shibuya
Granbell Shibuya
Granbell Shibuya hotel
hotel Granbell
hotel Granbell Shibuya
hotel Shibuya Granbell
Shibuya Granbell
Shibuya Granbell hotel
Shibuya Granbell Hotel Tokyo
Shibuya Granbell Hotel Tokyo
Shibuya Granbell hotel Hotel
Shibuya Granbell hotel Tokyo
Shibuya Granbell hotel Hotel Tokyo
Shibuya Granbell hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 462 out of 1004 reviews" "
10 - Excellent
462
Rating 8 - Good. 333 out of 1004 reviews" "
8 - Good
333
Rating 6 - Okay. 137 out of 1004 reviews" "
6 - Okay
137
Rating 4 - Poor. 54 out of 1004 reviews" "
4 - Poor
54
Rating 2 - Terrible. 18 out of 1004 reviews" "
2 - Terrible
18
8.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
annie
Travelled with partner
27 Sept 2024
Liked: Cleanliness, staff & service, amenities
The staff are the friendliest and kindest. They’re so helpful. Most staff speaks English and are willing to help.
Great hotel for the price and location. Staff very friendly. Very conveniently positioned for the trains and Shibuya Scramble
Charlotte
Stayed 3 nights in Sep 2024
6/10 Okay
Angela
Travelled with partner
25 Sept 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Hard to find and it’s up at hill. Very hard to find. it needs a lot of work. There is a smell of sigarette even if I booked a non smoking room. Beds are hard and uncomfortable and they look old.
I would not suggest to stay at this hotel.
At the time of this writing, construction at the station makes Shibuya Station access a little messier than it might be otherwise, but even then, quite convenient access to one of the most major stations, and of course the station square and immediate area. Hotel entrance can be a little easy to miss due to the front door being a large wall on a revolving pivot and the signage not being necessarily visible when going uphill. Room is as pictured so have care if you might struggle with limited space, but it was plenty for me and well worth it for the location.
Great location near Shibuya Station, tons of shopping and food options. A great location to explore Tokyo from. Comfortable bed. I would definitely book here again
The hotel is great for what you pay. Service staff and concierge were probably the highlight of the trip. I've met many concierge, but the people working the front desk were incredibly obliging and friendly.
I unfortunately made the mistake of booking a room on a smoking okay floor but it was tolerable if you spray some cologne. Again, this was my mistake. The cleaning staff always kept my room clean and for that I must thank them.
The hotel is near everything in Shibuya. And by everything, I mean EVERYTHING. It's a few minutes away from the station, the crossing, every restaurant and/or convenient store you'll ever need.
I would stay here again but will be more careful picking my room.
Good location in Shibuya, can walk to Shibuya scramble in 7-12 minutes depending on all the construction on the way there. Front desk staff friendly, professional and proficient in English. Free espresso and coffee in lobby.
It was my second stay at the hotel and I loved it just as much as the first time. I booked a bigger room this time which was more than enough space. The room was very clean and had all the amenities I needed. Location is perfect as it is close to transportation, main attractions in Shibuya, and the neighbourhood has a good selection of restaurants nearby.
Extremely convenient as it's right by Shibuya station. The hotel is on a slight incline so with my heavy luggage it was a tad challenging to get up and open the heavy large door into the hotel. The hotel itself is very modern looking. The room was ok, not large but large enough for Tokyo standard. Bath was good and the toiletries were good. The carpet was a bit stained but that didn't bother me. I would stay again if I were staying in Shibuya.