Shibuya Granbell hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shibuya Granbell hotel

In-room safe, desk, soundproofing, iron/ironing board
Deep-soaking bathtub
Exterior
Interior entrance
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Cerulean Tower
    4 min walk
  • 七宝麻辣湯
    1 min walk
  • Shibuya Station
    4 min walk
  • Tokyo (HND-Haneda)
    35 min drive

Room options

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite

  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (.)

  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Single Room, Smoking, Annex Building

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Single Room, Non Smoking, Annex Building

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

Single Room, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Annex Single, Smoking (Double Use)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Premier Twin Room, Smoking (2 Semi-Double Beds)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Premier Double Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Modern Double, Non-Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double, Non-Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Modern Double, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Annex Single, Non-Smoking (Double Use)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Shibuya Granbell hotel

Hotel with a 24-hour front desk, a short walk to Shibuya Crossing
This hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Shibuya Granbell hotel. During your stay, you're just a quick walk from Shibuya Crossing. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Shibuya Granbell hotel also features a vending machine, dry cleaning/laundry services, and a front-desk safe.
Ginza Steak - This restaurant serves lunch and dinner. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Ginza Steak

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled power outage will take place on January 7, 2025 from 11:30 AM to 4 PM. All facilities that use power will not be available, and guests will be asked to leave their rooms during this time. Check-in time begins at 4 PM on this date.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

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Shibuya Granbell hotel Hotel Tokyo

Shibuya Granbell hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 462 out of 1004 reviews" "
Rating 8 - Good. 333 out of 1004 reviews" "
Rating 6 - Okay. 137 out of 1004 reviews" "
Rating 4 - Poor. 54 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff are the friendliest and kindest. They’re so helpful. Most staff speaks English and are willing to help.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the heart of Shibuya
Great experience, Hotel is oddly hard to find but the room was immaculate.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and great price
Great hotel for the price and location. Staff very friendly. Very conveniently positioned for the trains and Shibuya Scramble
Stayed 3 nights in Sep 2024

6/10 Okay

Angela

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hard to find and it’s up at hill. Very hard to find. it needs a lot of work. There is a smell of sigarette even if I booked a non smoking room. Beds are hard and uncomfortable and they look old. I would not suggest to stay at this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the time of this writing, construction at the station makes Shibuya Station access a little messier than it might be otherwise, but even then, quite convenient access to one of the most major stations, and of course the station square and immediate area. Hotel entrance can be a little easy to miss due to the front door being a large wall on a revolving pivot and the signage not being necessarily visible when going uphill. Room is as pictured so have care if you might struggle with limited space, but it was plenty for me and well worth it for the location.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeffrey, Norco

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location near Shibuya Station, tons of shopping and food options. A great location to explore Tokyo from. Comfortable bed. I would definitely book here again
Stayed 4 nights in Sep 2024

10/10 Excellent

Josie

Stayed 2 nights in Aug 2024

8/10 Good

Tiana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive, check in easy and straightforward.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Great experience, unforgettable stay.
Stayed 5 nights in Sep 2024

10/10 Excellent

Hardeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Donald, Waban

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to trains and theater
Stayed 5 nights in Sep 2024

10/10 Excellent

Verbatim

Liked: Cleanliness, staff & service, amenities
The hotel is great for what you pay. Service staff and concierge were probably the highlight of the trip. I've met many concierge, but the people working the front desk were incredibly obliging and friendly. I unfortunately made the mistake of booking a room on a smoking okay floor but it was tolerable if you spray some cologne. Again, this was my mistake. The cleaning staff always kept my room clean and for that I must thank them. The hotel is near everything in Shibuya. And by everything, I mean EVERYTHING. It's a few minutes away from the station, the crossing, every restaurant and/or convenient store you'll ever need. I would stay here again but will be more careful picking my room.
Stayed 11 nights in Aug 2024

10/10 Excellent

Takeshi

Stayed 1 night in Sep 2024

10/10 Excellent

Kilmarilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Luther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just typical small room...clean, staff are nice...hotel has nice free coffee
Stayed 2 nights in Sep 2024

10/10 Excellent

MYNOR, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful
Stayed 5 nights in Sep 2024

10/10 Excellent

Maggie

Stayed 4 nights in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Close to train station. Plenty of dining options nearby.
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Shibuya, can walk to Shibuya scramble in 7-12 minutes depending on all the construction on the way there. Front desk staff friendly, professional and proficient in English. Free espresso and coffee in lobby.
Stayed 1 night in Jul 2024

10/10 Excellent

Leah Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and nice room. I only stayed for one night, but it was convenient and in a great area. Perfect size for one person!
Stayed 1 night in Aug 2024

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

kristel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay at the hotel and I loved it just as much as the first time. I booked a bigger room this time which was more than enough space. The room was very clean and had all the amenities I needed. Location is perfect as it is close to transportation, main attractions in Shibuya, and the neighbourhood has a good selection of restaurants nearby.
Stayed 5 nights in Aug 2024

8/10 Good

Priscillia

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Noe, Quincy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient as it's right by Shibuya station. The hotel is on a slight incline so with my heavy luggage it was a tad challenging to get up and open the heavy large door into the hotel. The hotel itself is very modern looking. The room was ok, not large but large enough for Tokyo standard. Bath was good and the toiletries were good. The carpet was a bit stained but that didn't bother me. I would stay again if I were staying in Shibuya.
Stayed 1 night in May 2024