Sheraton Grande Tokyo Bay Hotel

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Dates

December 2024

January 2025

Indoor pool, seasonal outdoor pool, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Pool

Spa

Pet-friendly

Room service

Gym

Explore the area

1-9 Maihama, Urayasu, Chiba-ken, 279-0031

Tokyo Disney Resort®
2 min walk
Terrace
2 min walk
Bayside Station
6 min walk
Tokyo (HND-Haneda)
31 min drive

Room options

Room, Multiple Beds

40 sq m
Sleeps 6
6 Twin Beds

Room, 2 Double Beds

38 sq m
Sleeps 2
2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Grand Room, Multiple Beds, Balcony

40 sq m
Sleeps 4
4 Twin Beds

Room, 2 Double Beds

36 sq m
Sleeps 2
2 Double Beds

Room, Multiple Beds

40 sq m
Sleeps 4
4 Twin Beds

Grand Room, 2 Double Beds, Balcony

36 sq m
Sleeps 2
2 Double Beds

Standard Room, Multiple Beds, Balcony

40 sq m
Sleeps 4
4 Twin Beds

Room, 2 Double Beds, Balcony

36 sq m
Sleeps 2
2 Double Beds

Room, 2 Double Beds (Dog Friendly)

36 sq m
Sleeps 2
2 Double Beds

Club Suite, 1 Double Bed, Balcony

72 sq m
Sleeps 6
1 Double Bed

Club Suite, 2 Double Beds, Balcony

72 sq m
Sleeps 2
2 Double Beds

Premium Room, 1 Double Bed

56 sq m
Sleeps 5
1 Double Bed

Club Room, 3 Single Beds

36 sq m
Sleeps 3
3 Twin Beds

Club Room, 2 Double Beds

36 sq m
Sleeps 2
2 Double Beds

Club Room, Multiple Beds

40 sq m
Sleeps 4
4 Twin Beds

Room, 3 Single Beds

38 sq m
Sleeps 3
3 Twin Beds

Grand Room, 3 Single Beds, Balcony

36 sq m
Sleeps 3
3 Twin Beds

Room, Multiple Beds

38 sq m
Sleeps 4
4 Twin Beds

Room, 3 Single Beds

36 sq m
Sleeps 3
3 Twin Beds

Room, 3 Single Beds, Balcony

36 sq m
Sleeps 3
3 Twin Beds

Standard Room, 3 Single Beds, Balcony

36 sq m
Sleeps 3
3 Twin Beds

Room, 3 Single Beds (Dog Friendly)

36 sq m
Sleeps 3
3 Twin Beds

Standard Room, 2 Double Beds, Balcony

36 sq m
Sleeps 2
2 Double Beds

Executive Suite, 2 Double Beds

Sleeps 2
2 Double Beds

Similar properties

Pool

Hot tub

Spa

Free WiFi

for 1 room

includes taxes & fees

8 Jan - 9 Jan

About this property

Bayside Urayasu hotel in Maihama with a full-service spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and 3 coffee shops/cafes are onsite. Change of bedsheets is available on request.

Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.

Sheraton Grande Tokyo Bay Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Disney Resort®. You'll find features like free WiFi in public areas and free train station pick-up service, plus 3 coffee shops/cafes. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Enjoy a bite to eat at Grand Café, a café that serves international cuisine
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor and seasonal outdoor pools
Treat yourself to massages or facials at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes tennis courts, a 24-hour gym, and a sauna
Guests really like the accommodations for the cleanliness and comfy beds
Steps from Tokyo Disney Resort® and a 3-minute drive from Tokyo Disneyland®
Free train station pick-up and train station drop-off shuttle service
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Sheraton Grande Tokyo Bay Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as 3 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 14 meeting rooms, and limo/town car service. Event space at this hotel measures 17567 square feet (1632 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a 24-hour fitness center are also featured at the luxury Sheraton Grande Tokyo Bay Hotel. A train station pick-up service and a train station drop-off service are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Urayasu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Grand Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

Teppanyaki Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Galleria Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Toastina - This coffee shop serves light fare only. Open daily.

Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.

24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (JPY 3100 per day)
Limited on-site parking
Wheelchair-accessible parking available
Return airport shuttle (surcharge) from 8:00 AM to 6:00 PM
Airport shuttle on request
Free 24-hour return train station shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 4000 per person
1 restaurant and 3 coffee shops
1 bar
24-hour room service

Restaurants on site

Grand Café
Teppanyaki Restaurant
Galleria Café
Toastina
Asuka

Things to do

24-hour fitness centre
Arcade/games room
Children's pool
Full-service spa
Indoor pool
Mini golf
Playground
Sauna
Seasonal outdoor pool
Shopping
Table tennis
Tennis

Family friendly

Arcade/games room
Children's pool
Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Mini-fridge
Mini golf
Playground
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Reception hall
Vending machine

Guest services

24-hour front desk
Change of bedsheets (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

24-hour business centre
Computer station
Conference space (17567 square feet)
Meeting rooms - 14

Outdoors

Garden
Pool sunloungers
Terrace

Spa

3 treatment rooms
Couples treatment room(s)
Facials
Massages
Massage/treatment rooms
Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Lift
Lift door width (centimetres): 110
Grab bar in bath
Bath grab bar height (centimetres): 71
Grab bar near toilet
Toilet grab bar height (centimetres): 69
Height-adjustable showerhead
Lever door handles
Low-height plug sockets in bathroom
Phone accessibility kit
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
20 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 3
Wheelchair-accessible restaurant
Wheelchairs available on site

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Games
No plastic coffee stirrers
No plastic drinking straws
Rooftop garden
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Down duvet
Free cots/infant beds
Heating (climate-controlled)
Pillow-top mattress
Premium bedding

Bathroom

Bidet
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower/bath combination
Towels

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle
Mini fridge

Desk
Electrical adapters/chargers
Energy-saving switches
Individually decorated
Individually furnished
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Slippers
Soundproofing
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 20

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

For more details, please contact the property using the information on the booking confirmation

Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Center, located next to JR Maihama Station, open 8 AM-3 PM.

A scheduled power outage will take place on February 26 from midnight to 5 AM. All facilities that use power, including air conditioning and hot water will not be available during this time. The room service and Grand Cafe Bar will close at 11 PM on February 25, 2025.

A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.

Access to this property's seasonal pool is available by reservation only. For more information, please contact the property.

Access methods

Staffed front desk

Pets

Pets: JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
Only dogs are allowed
Maximum 2 (weight limit: 33 lbs per pet)
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately JPY 4000 per person
Airport shuttle fee: JPY 30000 per person (roundtrip)
Self parking fee: JPY 3100 per day
Pet deposit: JPY 8000 per night
Pet fee: JPY 8000 per pet, per night
Service animals are exempt from fees
Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Sheraton Grande Tokyo Bay Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property charges a fee for use of the outdoor garden pool (open during summer).

We should mention

The seasonal pool will open in July and close in September.
Pool access available from 9:00 AM to 8:30 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sheraton Grande

Sheraton Grande Bay

Sheraton Grande Tokyo

Sheraton Grande Tokyo Bay Htl

Sheraton Grande Tokyo Bay Htl Hotel

Sheraton Grande Tokyo Bay Htl Hotel Urayasu

Sheraton Grande Tokyo Bay Htl Urayasu

Sheraton Tokyo Bay

Sheraton Tokyo Bay Grande

Sheraton Tokyo Grande

Sheraton Grande Tokyo Bay Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel

Sheraton Grande Tokyo Bay Urayasu

Sheraton Grande Tokyo Bay

Sheraton Urayasu

Urayasu Sheraton

Sheraton Grande Tokyo Bay Hotel Japan/Urayasu

Sheraton Grande Tokyo Bay

Sheraton Grande Tokyo Bay Hotel Hotel

Sheraton Grande Tokyo Bay Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Luis

Travelled with family

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent property if you want to be close to Disneyland! Beds are ok. Room size was ok. Staff was friendly. Food was ok. Price was a little on the high side. Nonetheless, great ok stay for what i needed it for.

Stayed 10 nights in Sep 2024

10/10 Excellent

Leimomi

Travelled with family

23 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disney Welcome Center - Staff to Return Passport

Disappointing lack of consideration in the handling of the check-in “passport return” at the Disney Welcome Center. We are seniors and to experience the heart-attack moment of high levels of worry anxiety was way more than we anticipated. Not to mention, the extreme inconvenience of tracking down the property to get someone to understand that the passport was not returned by the Disney Welcome Center Sheraton (DWCS) check-in staff. The confusion is with the first DWCS staff taking the passport to make a copy, who never returned to check on us, but kept checking-in other guests. Only to be greeted by the second DWCS staff securing our information, handling the luggage to the hotel, and providing an envelope packet with the property’s keys, breakfast vouchers/information, then sent us off. In the mist, we were extremely “happy” because of the expedite attention and being on-site that we followed her instructions and left to shop/eat without realizing that the passport was not returned in the envelope packet. The property had the passport for 3 whole days and did not leave a message light on one of the room’s 3 telephones, nor did they slip a note under the door asking us to report to the front desk for the passport. The luggage was delivered to the room, so why not the passport? We discovered the missing passport when checking into the Tokyo hotel. Luckily, it wasn’t late evening, so we quickly returned to Tokyo Disneyland in the haze of the work crowd.

Stayed 2 nights in Sep 2024

10/10 Excellent

Briseida

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it ❤️

Stayed 3 nights in Sep 2024

8/10 Good

JoAnna

21 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

Steven

20 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great

Stayed 3 nights in Sep 2024

10/10 Excellent

Cassie

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Wish pool and breakfast buffet did not cost extra. Especially the pool since during my stay it was very hot outside.

Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Travelled with family

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Free indoor pool was great. Dining expensive but Asuka restaurant was great.

Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with family

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Incredibly welcoming staff, beautiful breakfast buffet with plenty of options for restaurants restaurants, clean beds, Close to Disneyland Disney Sea cross the road from the monorail perfect for a family

Stayed 5 nights in Sep 2024

4/10 Poor

Aaron

Travelled with family, Travelled with family and small children

18 Sept 2024

Disliked: Amenities, property conditions & facilities

Swimming was not really a option both pools closed at the same time and outside pool only open for short part of year . Dinning is very overpriced and not many people using the dinning options due to the price .

Stayed 2 nights in Sep 2024

2/10 Terrible

nilufar

15 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Rin

Travelled with group

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

アメニティが豊富で部屋も狭くなく、快適に過ごすことが出来ました。

Stayed 2 nights in Sep 2024

10/10 Excellent

Myleene

Travelled with family

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay at Sheraton Grande last Aug 2024. The hotel is right across Bayside station which is very convenient to Disneyland, Disneysea and Ikspiari. The breakfast at Grand buffet had many choices but a bit pricey. There is also an indoor pool but the outside pool requires additional fee. The staff are very helpful. Overall we highly recommend staying at Sheraton Grande Tokyo Bay!

Stayed 2 nights in Aug 2024

8/10 Good

JIEYAN

9 Sept 2024

Liked: Staff & service, property conditions & facilities, room comfort

Location is amazing. We enjoy the ocean view a lot. Unfortunately, it is an old hotel. Hoping it can be rennovated.

Stayed 3 nights in Sep 2024

4/10 Poor

Fran

Travelled with family and small children

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Pool charges for outdoor Pool and garden area!! It may have been mentioned before we booked it and it may be common in Japan but its really disappointing and overshadowed our stay. If you really must charge a fee to use the pool, why dont they include it as part of the room fees or overall stay. This would avoid the resentment felt from guests on arrival. They wanted the equivalent of $250 AUD for my young family to use the outdoor pool for one hour!

Stayed 2 nights in Sep 2024

10/10 Excellent

Maria Christine

6 Sept 2024

Liked: Property conditions & facilities

Very accessible to Disney resort with shuttle bus to and feom the monorail Rooms are very spacious. Highly recommended!

Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Travelled with family

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and staff. Got a free ocean view upgrade. Though room design style is not my choice, I was clean and spacious compared central Tokyo. Minor forgivable blemishes here and there. Walkable to Disney Bayside station. Don't forget to eat at the huge buffet spread at the cafe

Stayed 3 nights in Sep 2024

8/10 Good

Michael

6 Sept 2024

Stayed 6 nights in Aug 2024

10/10 Excellent

Brandi

3 Sept 2024

Liked: Staff & service

Stayed 1 night in Sep 2024

6/10 Okay

Maria

1 Sept 2024

Disliked: Property conditions & facilities

Room smelled like cigarettes . The property is old the rooms don’t even have smart TVs .

Stayed 2 nights in Aug 2024

6/10 Okay

Valentine C

1 Sept 2024

Liked: Property conditions & facilities

This property needs a free outdoor pool.

Stayed 8 nights in Aug 2024

10/10 Excellent

Mohsen

Travelled with family

31 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great place and environment for kids. We enjoyed.

Stayed 7 nights in Aug 2024

6/10 Okay

Jessica

Travelled with family

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Overpriced and nothing is included. The only thing complimentary was the water. You spend all of this money to stay at this resort and literally everything cost extra.

Stayed 3 nights in Aug 2024

8/10 Good

Amanda

Travelled with family

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for Disneyland and local trains

Place is fantastic location for Disney.very easy to get to and from also to the local train station. Hotel safe are very friendly and helpful always smiling... downside is you nèed to pay $53 Aust to use the pool (max 3 hrs) tbh the price you pay to stay pool should be included... its not that specail either.

Stayed 3 nights in Aug 2024

10/10 Excellent

Allen

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is very nice specially if you are planning to visit the Disney parks.

Stayed 9 nights in Aug 2024

Sheraton Grande Tokyo Bay Hotel

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Photo gallery for Sheraton Grande Tokyo Bay Hotel

Reviews

Excellent

Popular amenities

Explore the area

Room options

View all photos for Room, Multiple Beds

Room, Multiple Beds

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Room, 2 Double Beds

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Grand Room, Multiple Beds, Balcony

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Room, 2 Double Beds

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Room, Multiple Beds

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Grand Room, 2 Double Beds, Balcony

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Standard Room, Multiple Beds, Balcony

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Room, 2 Double Beds, Balcony

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Room, 2 Double Beds (Dog Friendly)

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Club Suite, 1 Double Bed, Balcony

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Club Suite, 2 Double Beds, Balcony

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Premium Room, 1 Double Bed

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Club Room, 3 Single Beds

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Club Room, 2 Double Beds

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Club Room, Multiple Beds

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Room, 3 Single Beds

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Grand Room, 3 Single Beds, Balcony

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Room, Multiple Beds

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Room, 3 Single Beds

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Room, 3 Single Beds, Balcony

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Standard Room, 3 Single Beds, Balcony

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Room, 3 Single Beds (Dog Friendly)

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

View all photos for Executive Suite, 2 Double Beds

Executive Suite, 2 Double Beds

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About this property

Sheraton Grande Tokyo Bay Hotel

Languages

Property amenities

Internet

Parking and public transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment