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SHIBUYA STREAM HOTEL

4.0 star property

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Exterior
Soundproofing, free WiFi, bed sheets, wheelchair access
Soundproofing, free WiFi, bed sheets, wheelchair access
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Hikarie
    ‪5 min walk‬
  • Hachikō Memorial Statue
    ‪7 min walk‬
  • Cerulean Tower
    ‪8 min walk‬
  • Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

2 restaurants, breakfast served

Shibuya Excel Hotel Tokyu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1507)
The price is €365
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Shibuya Excel Hotel Tokyu

About this property

SHIBUYA STREAM HOTEL

Luxury hotel with a 24-hour front desk and a restaurant
This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities. Weekly housekeeping is available.
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at SHIBUYA STREAM HOTEL. During your stay, you're just a quick walk from Shibuya Crossing. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests really like the accommodations for the overall comfort, spaciousness, and cleanliness
  • 8 minutes by foot from Shibuya Crossing and a 4-minute drive from National Stadium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
SHIBUYA STREAM HOTEL has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 2800 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 3500 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Fridge

More

  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Housekeeping service is provided once every 3 days.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 735 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Florencio

Good area anywhere for subway and food amazing…
Stayed 5 nights in Nov 2024

10/10 Excellent

Hiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right on top of the JR line for Narita Express at Shibuya Station, the convenience of not having to lug our luggage across multiple train stations is enough reason to stay here. Easy walk to other point of interest in Shibuya. Property was clean and spacious. Highly recommend.
Stayed 4 nights in Nov 2024

8/10 Good

Ching Tiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n.a.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Miriam

Stayed 4 nights in Oct 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

lillian

Stayed 3 nights in Nov 2024

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Stream! Will definitely come back on our next trip to Tokyo.
Stayed 4 nights in Nov 2024

10/10 Excellent

Antony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lots of food options in the hotel itself, great location, beautiful rooms
Stayed 3 nights in Nov 2024

10/10 Excellent

ANGELA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a second time around and the service was just as amazing.

10/10 Excellent

ANGELA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms were spacious and the view was great. Staff were very nice and provided amenities more than I expected. I would absolutely come back here.

10/10 Excellent

Liza

Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location! We really enjoyed our stay, especially with the whole of Shibuya right there to explore and proximity to public transportation was amazing. Our room was clean, quiet, and had an amazing view of Shibuya. Staff was also great and let us leave our luggage at the hotel after we checked out and were waiting on our flight. Highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Candy, Alameda

Liked: Staff & service, property conditions & facilities
Great location
Stayed 6 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities at the hotel were top notch. Big kudos to the breakfast staff and friendly front desk. The amenity kit in the lobby was convenient. The room colors and decor were sophisticated and really set the mood for our trip. Highly recommend and will be back!
Stayed 6 nights in Nov 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property. Officially our favorite Shibuya area hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort of Home Inside a Japanese Mall
I actually love this hotel. It's sort of like being in Vegas, because it's attached to a mall, and you never really have to leave. You can also get to the train station without leaving the building, which is kind of amazing. It means that you have access to great coffee, excellent food, etc. without having to wander. Normally, I would hate this idea. But if you're just getting your feet under you in Tokyo, it doesn't hurt. Of course we DID explore a ton, but it was nice to have the convenience of all that's in the Shibuya Stream. I didn't know that's what I was signing up for but I'm glad I did. The rooms are decent sized for Japan. Clean, all the amenities you could need.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy to locate, hotel very close to the center of Shibuya and right next to many metro/railway lines. The rooms compact but not too small, with facilities and common areas feeling very new and well kept.
Stayed 13 nights in Oct 2024

10/10 Excellent

Ada

Liked: Staff & service, property conditions & facilities
Loved everything about this property!! Conveniently situated at Shibuya Station which made it really easy for a newbie to get around Japan!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay and explore Tokyo for the first time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely come back!!! Ahhhmazing :)
Amazing hotel!!! Perfect location. Will definitely stay here again. Be sure to take the train directly to the hotel. It is extremely easy!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Gideon

Travelled with partner
Liked: Cleanliness, amenities
Very close by to the station and shopping area. The restaurant on the 2nd. Floor and 3rd. Floor is very good. We were not told we can get discount as the hotel customer and we only found out at the last day. I saw most of my transactions shows Stream Hotel which are our dinner and lunch transactions. So technically the hotel own those restaurants. The carpet in the room seems dirty and needs to be washed.
Stayed 4 nights in Nov 2024