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New Otani Inn Tokyo

3.0 star property

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Photo gallery for New Otani Inn Tokyo

Front of property
Fountain
Premium Accessible Room - Non-Smoking
Lobby
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Meiji Gakuin University
    ‪3 min drive‬
  • Meguro River Cherry Blossoms Promenade
    ‪3 min drive‬
  • Shiba Park
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪23 min drive‬

Room options

View all photos for Moderate Twin Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Twin Room - Non-Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Twin Room - Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Triple Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Triple Room - Non-Smoking

  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Triple Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Triple Room - Smoking

  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Moderate Single Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Single Room - Non-Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Single Room - Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Semi-double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Semi-double Room - Non-Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Semi-double Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Moderate Semi-double Room - Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Twin Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Twin Room - Non-Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Quality Single Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Single Room - Non-Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quality Triple Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Triple Room - Non-Smoking

  • 23 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Premium Semi Suite Room - Non-Smoking

Premium Semi Suite Room - Non-Smoking

Premium Semi Suite Room - Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Quality Semi-double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Quality Semi-double Room - Non-Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Accessible Room - Non-Smoking

Premium Accessible Room - Non-Smoking

Premium Accessible Room - Non-Smoking

  • 46 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Executive Deluxe Twin Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Executive Deluxe Twin Room - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Deluxe Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Executive Deluxe Room - Non-Smoking

  • 30 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Single - Smoking

  • Sleeps 1

Single - Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Semi-double - Non-Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Semi-double - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 4

Semi-double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 1

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex 4Beds - Non-Smoking

  • Sleeps 4

Single - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Triple - Smoking

  • Sleeps 3

Semi-double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

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Property entrance

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About this property

New Otani Inn Tokyo

Hotel with a 24-hour front desk, in the vicinity of Tokyo Tower
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of New Otani Inn Tokyo's great location. During your stay, you'll be within walking distance of Meguro River Cherry Blossoms Promenade. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, conference space, and convenience store
  • Guests speak favorably about the clean accommodations and the overall condition of the property
  • 6 minutes by car from Tokyo Tower and 8 minutes from Tokyo Imperial Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. New Otani Inn Tokyo also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this Tokyo hotel.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
FUNACHAYA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 2500 per night)
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: JPY 2541.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 2420.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2541.00 per person
  • Covered self parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

New Otani Inn Tokyo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 350 out of 1010 reviews
Rating 8 - Good. 385 out of 1010 reviews
Rating 6 - Okay. 187 out of 1010 reviews
Rating 4 - Poor. 50 out of 1010 reviews
Rating 2 - Terrible. 38 out of 1010 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Yoshiko

Travelled with family
Stayed 2 nights in Nov 2024

2/10 Terrible

Zorigtkhuu

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

zhi

Stayed 1 night in Oct 2024

10/10 Excellent

Mee Li

Liked: Cleanliness, staff & service, property conditions & facilities
Good service.
Stayed 1 night in Oct 2024

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Takuya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, with the hotel being conveniently close to Osaki Station. Nearby, there is a grocery store and a drugstore that carry baby essentials like diapers, formula, and baby food.
Stayed 2 nights in Oct 2024

8/10 Good

Tibor Frank

Liked: Staff & service
Stayed 12 nights in Sep 2024

8/10 Good

MARCUS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for 4 nights at the end of our Japan trip. Modern hotel above a shopping complex, excellent buffet breakfast, 1 minute walk to Osaki station on the Yamanote train line with easy access to Shinagawa, Shibuya, Harajuku etc. The "executive deluxe" room we had was cramped for 4 people, but it did the job. There was a mix-up with our booking (we'd booked for 3 adults and 1 child, but the room we were originally given only had 3 single beds) but the reception staff were able to resolve it for us.
Stayed 4 nights in Oct 2024

8/10 Good

Anson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit out of reach from tokyo as it is in osaki. That being said, it was very close to subway station. You basically exit through a station connected bridge and it’s right in front of you. Easily assessable with luggages. As with all hotel rooms in japan, dont book a one bed, book a two bed
Stayed 1 night in Oct 2024

10/10 Excellent

Lifeng

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 3 nights in Sep 2024

10/10 Excellent

Masao, Torrance

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and convenient.
Stayed 4 nights in Jul 2024

8/10 Good

Gopalan

Liked: Property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacqueline A

Stayed 1 night in Sep 2024

10/10 Excellent

Ritsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

KAZUSHIGE, SPARTANBURG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable for me.
Stayed 1 night in Sep 2024

8/10 Good

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient at Osaki station on the Yamonote line. Supermarket and drug store downstairs and a shopping mall next door. Room was spacious for 3 persons.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ikuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is so convenient. Facility is clean. Breakfast buffet is awesome.
Stayed 1 night in Aug 2024

6/10 Okay

Akshaye

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioner did not work. Called staff many times, all invain.
Stayed 3 nights in Aug 2024

8/10 Good

Hiromi, Maple Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location of the hotel is very good and convenient! Easy to go anywhere in Tokyo! The only thing that we didn't like was that there were only a few outlets in the room. Also we couldn't find a swtich for the living room light. In order to turn off the light, we had to take a keycard off which turned off all of the electricity in the room including an air-conditioner in hot summer days in Japan!
Stayed 2 nights in Aug 2024

10/10 Excellent

masashi

Stayed 1 night in Jul 2024

6/10 Okay

Kenneth

Travelled with family
A/c not work very well
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Great location, great hotel
Stayed 1 night in Jul 2024

8/10 Good

Bencio Gumba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot for public transport
The hotel is situated near Osaki station on Yamanote line that accessible to all major station in the heart of Tokyo which makes the journey more enjoyable.
Stayed 6 nights in Jul 2024

10/10 Excellent

Joy

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sung

Stayed 2 nights in Jun 2024