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Mandarin Oriental, Tokyo

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mandarin Oriental, Tokyo

Lobby
Restaurant
Mandarin Corner Suite King
Mandarin Corner Suite King
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pet-friendly
  • Gym

Explore the area

Map
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328
  • Tokyo International Forum
    ‪2 min drive‬
  • Kabuki-za Theatre
    ‪3 min drive‬
  • Ginza Six
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Mandarin Grand Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Grand Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin Grand King

Mandarin Grand King

Mandarin Grand King

  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite King

Oriental Suite King

Oriental Suite King

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner King

Deluxe Corner King

Deluxe Corner King

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premier King Room

Lobby

Deluxe Premier King Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite King

Premium bedding, minibar, in-room safe, desk

Premier Suite King

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite King

Premium bedding, minibar, in-room safe, desk

Mandarin Suite King

10.0 out of 10
Exceptional
(1 review)
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Corner Suite King

Mandarin Corner Suite King

Mandarin Corner Suite King

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Suite Twin

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite Twin

Premium bedding, minibar, in-room safe, desk

Premier Suite Twin

  • 100 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Premier Twin Room

  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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Front of property

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4.7 out of 5, Exceptional, (974)
The price is €993
for 1 night
includes taxes & fees
30 Jan - 31 Jan
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About this property

Mandarin Oriental, Tokyo

Luxury Tokyo hotel in Chuo with 9 restaurants
Along with 9 restaurants, this smoke-free hotel has a full-service spa and 2 bars/lounges. Additionally, a 24-hour health club, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Mandarin Oriental, Tokyo offers 179 accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Tokyo hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour health club.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Mandarin Oriental, Tokyo. During your stay, you'll be within walking distance of Tokyo International Forum. 9 restaurants, 2 bars, and 2 coffee shops/cafes are available. This property offers pet-friendly amenities like food and water bowls.
  • Options for a bite to eat or a relaxing drink include 9 restaurants, 2 coffee shops/cafes, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Indulge with aromatherapy, massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, Pilates classes, and fitness classes
  • Just a 3-minute drive from Tokyo Imperial Palace and a few minutes from Ueno Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Mandarin Oriental, Tokyo offers its guests a full-service spa and a 24-hour health club. There are 9 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee.

Event space at this hotel measures 5920 square feet (550 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Mandarin Oriental, Tokyo. For a fee, parking is available.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Mandarin Oriental, Tokyo has 9 restaurants on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1500 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (JPY 1500 per night)

Parking and public transport

  • Covered valet parking on site (JPY 6500 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: JPY 8855 for adults and JPY 4428 for children
  • 9 restaurants and 2 coffee shops
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Yoga classes

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • Children's toys
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Pushchair

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (5920 square feet)
  • Meeting rooms - 15

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • Lift

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Free newspapers
  • In-room massage
  • Laptop-compatible safe
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: JPY 22770 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 8855 for adults and JPY 4428 for children
  • Fee for in-room wireless internet: JPY 1500 per night (rates may vary)
  • Fee for wireless internet in public areas: JPY 1500 per night (rates may vary)
  • Covered valet parking fee: JPY 6500 per day (in/out privileges)
  • Pet fee: JPY 22770 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mandarin Oriental Tokyo Hotel
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Tokyo
Tokyo Mandarin Oriental
Chuo Mandarin Oriental
Mandarin Oriental Chuo
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental, Tokyo Japan
Mandarin Tokyo
Mandarin Oriental Tokyo
Mandarin Oriental, Tokyo Hotel
Mandarin Oriental, Tokyo Tokyo
Mandarin Oriental, Tokyo Hotel Tokyo

Mandarin Oriental, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 309 out of 380 reviews" "
Rating 8 - Good. 49 out of 380 reviews" "
Rating 6 - Okay. 11 out of 380 reviews" "
Rating 4 - Poor. 7 out of 380 reviews" "
Rating 2 - Terrible. 4 out of 380 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with excellent access to metro! Staff was great, and room was very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aleena

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel, great location! The service was amazing, will definitely stay there again!
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

elizabeth

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Connor, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

yair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

ELIF, Miami Bech

Liked: Cleanliness, staff & service, property conditions & facilities
Superb!
Stayed 3 nights in Sep 2024

10/10 Excellent

Maximo, Miami

Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental always provides top notch service and is a home from home. Staff are welcoming and always courteous.
Stayed 3 nights in Sep 2024

10/10 Excellent

TONY, Pleasant Hill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. The hotel was classy/ambiance was good/cleanliness was to a tee and felt comfortable in the room. Location was convenient. Staff were very helpful and service was good. If I would find one kink, it would be the shower. Should have sime separation or stopper so that water when showering does not spill all over the bathroom
Stayed 3 nights in Aug 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Carla

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Immaculate. Perfect location. Wonderful attention to detail.
Stayed 7 nights in Aug 2024

10/10 Excellent

Utshob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing as well as the food at sense , they are very accommodating
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer, Ancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property twice in the last 2 years . The hotel is beautiful property with stunning views of Tokyo. We found the service has slipped ever so slightly from our initial visit but over all, still an impressive venue. A special thank you of appreciation goes out to Kutari the young gentleman who greeted us each day in the car park. Most helpful and pleasant each and every time we saw him, service with a smile ! One negative regarding policy. The property pool is only available for guests from 6:30 am til 9:30 am. Only guests having a spa treatment booked were entitled to use it after those hours. We feel that’s not a terrific message to send to those paying clients who should be entitled to use the pool as any other hotel would offer.
Stayed 7 nights in Jun 2024

10/10 Excellent

David, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and service
Stayed 4 nights in Jun 2024

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how convenient the location is. The metro station is right next to the hotel. It takes just 10 mins to go to Ginza. It is also on the line where Omotesando and Shibuya. I also like the bar. Very cool. Classic cocktails with its own creativity and a fine touch of Japanese culture in it. Staff are very helpful. The room is amazing. Looking directly into the metropolis.
Stayed 2 nights in Jun 2024

10/10 Excellent

gerald, Newport Coast

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like service, you will like this hotel. The service is outstanding. The hotel goes out of its way to make you feel at home. We stayed at one of the higher end suites and we welcomed with a very ample fruit basket with some of the best fruit I have ever had. The restaurants try to know you by name. The spa is first class and the sauna has a 30 story view of the city.
Stayed 3 nights in Jun 2024

8/10 Good

gerald, Newport Coast

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 5 star resort it is a bit tired. Food not great. View of city spectacular
Stayed 2 nights in Jun 2024

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic vacation!
We had an amazing stay! Excellent service, fantastic amenities, and overall a standout experience.
Stayed 5 nights in May 2024

10/10 Excellent

Vicki, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really professional and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Stay
The hotel was so so beautiful and the staff were so fabulous and so so kind. The room was above perfect.
Stayed 3 nights in Apr 2024

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars all the way!
Stayed 6 nights in Apr 2024