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Hyatt House Tokyo Shibuya

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt House Tokyo Shibuya

Indoor pool
Premium Twin Room (with Day Bed)
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3-3 Sakuragaoka-Cho, Shibuya-ku, Tokyo, Tokyo, 150-0031
  • Cerulean Tower
    5 min walk
  • Shibuya Crossing
    6 min walk
  • Tokyo Anime Center
    9 min walk
  • Tokyo (HND-Haneda)
    39 min drive

Room options

View all photos for King Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout curtains

King Room with Sofa Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout curtains

King Suite

  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (with Day Bed)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed (with Day Bed)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (with sofa bed)

Deluxe Twin Room (with sofa bed)

Deluxe Twin Room (with sofa bed)

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Twin Room with Sofa Bed

Twin Room with Sofa Bed

Twin Room with Sofa Bed

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (with sofa bed)

Deluxe Room (with sofa bed)

Deluxe Room (with sofa bed)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed

  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Twin Room (with Day Bed)

In-room safe, desk, laptop workspace, blackout curtains

Premium Twin Room (with Day Bed)

  • 53 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Suite

In-room safe, desk, laptop workspace, blackout curtains

Twin Suite

  • 64 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Twin Suite

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Suite

  • 85 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for King Room

In-room safe, desk, laptop workspace, blackout curtains

King Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
Cerulean Tower Tokyu Hotel
Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1371)
The price is €500
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Cerulean Tower Tokyu Hotel

About this property

Hyatt House Tokyo Shibuya

Central Tokyo hotel connected to a shopping center, a quick walk to Shibuya Crossing
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services, and dry cleaning. Change of towels is available on request.
Hyatt House Tokyo Shibuya offers 126 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchens with espresso makers. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
With your stay at Hyatt House Tokyo Shibuya, you're connected to a shopping center and just a quick walk from Shibuya Crossing. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower
Hyatt House Tokyo Shibuya offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hyatt House Tokyo Shibuya also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Hyatt House Tokyo Shibuya has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 2500 for adults and JPY 2500 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Washer/dryer

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 180
  • Front entrance ramp
  • Hand-held shower head
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Digital channels
  • Premium channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Washer and dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 2500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Tokyo Shibuya Hotel
Hyatt House Tokyo Shibuya Tokyo
Hyatt House Tokyo Shibuya Hotel Tokyo

Hyatt House Tokyo Shibuya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 82 out of 96 reviews" "
Rating 8 - Good. 11 out of 96 reviews" "
Rating 6 - Okay. 1 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t stress enough how perfect the experience was from entering to leaving. I would pick this place in the future. Definitely making recommendations to my friends.
Stayed 6 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Keith

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 5 nights in Aug 2024

10/10 Excellent

Johannes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding new hotel in the Heart of Tokyo, minutes away from the Shibuya scramble. I couldn’t believe the big size of the room. The pool was a relief in summer. Beautiful hotel and surroundings. It make our trip completely enjoyable.
Stayed 7 nights in Aug 2024

10/10 Excellent

JING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, big room size, convenient, modern and clean. Would come back again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayo

Stayed 5 nights in Aug 2024

8/10 Good

Mary J J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Buck L

Stayed 2 nights in Aug 2024

10/10 Excellent

Imani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IMPRESSIVE PROPERTY!
Stayed 6 nights in Jul 2024

6/10 Okay

David, Cedarburg

Stayed 4 nights in Jul 2024

10/10 Excellent

Sean

Stayed 8 nights in Jul 2024

10/10 Excellent

Bich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walking distance to everything, shopping, transport, food. Hotel rooms are have washing and dryer which was the best! Microwave and stovetop. Very advance rooms, was very impressed
Stayed 3 nights in Jul 2024

10/10 Excellent

Linh, Belmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Close to everything yet quiet and away from noise. Hotel staff are friendly and helpful. Rooms are nice and clean.
Stayed 6 nights in Jun 2024

8/10 Good

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt House is a really great hotel! Very clean and modern, everyone was very helpful and friendly. Tvs allow you to cast streaming services from your phone. The pool is small but nice. The location is perfect if you want to check out Shibuya scramble crossing, catching the metro, walking around Shibuya for shopping. Shibuya Stream is busy but tons of food and shopping options. The hotel and surrounding area is brand new and the area around it is still undergoing construction so itll be even nicer in the future. The only thing that needs to be fixed right now is the address for the hotel on google and all the travel sites. Taxis from the airport will go to the old location and then have a really hard time finding the place as its not identifiable from the street. Id advise getting the exact address from the hotel before you arrive so you arent giving the taxis the wrong location.
Stayed 5 nights in Jun 2024

10/10 Excellent

ROMEO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not write reviews, but this hotel deserves one. Our week-long stay was phenomenal. Located in Shibuya, renowned for its shopping and vibrant atmosphere, the hotel offered a peaceful retreat just a four-minute walk from Shibuya Crossing. Despite its central location, it was quiet and relaxing, with the metro only three minutes away, providing easy citywide access. We booked two spacious, modern rooms for our family of five, equipped with a kitchen, microwave/toaster oven, and all essentials. The in-room washer/dryer combo were a bonus. Just loaded our laundry once and it was done when we got back. The staff was exceptional, from check-in to departure. During checkout, we needed two Ubers to our next hotel in the Disney area due to our luggage. Since the Hyatt is a new hotel, the Uber/taxi pickup location was hard to find. The first Uber driver arrived quickly and without issue, taking me and my daughter. The second driver couldn't find the location and asked my wife and kids to meet him elsewhere. With all the luggage, this was difficult for them to manage. My wife canceled the Uber and rebooked, only to get the same driver again. Suddenly, three Hyatt staff members came down to help my wife and kids walk the luggage to a different pickup area. I'm not sure how they knew they needed help, but their assistance was greatly appreciated. This hotel made our trip, and we will not stay anywhere else when we travel to Japan. Great hotel, great staff, great location.

10/10 Excellent

renelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fun for family
Really new and shiny hotel with big rooms and easy walking distance everthing shibuya. The pool was great and kids got yummy cookies + candy.Comfy pjs. Would stay again
Stayed 2 nights in Jun 2024

8/10 Good

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop pool — quite an experience swimming among the skyscrapers! Also, the pajamas were the most comfortable set we experienced across multiple hotels. If they hadn’t had a giant Hyatt logo on them, I would have bought a pair.
Stayed 2 nights in Jun 2024

10/10 Excellent

Judy, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

TREVOR GERARD, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Jun 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little difficult to find, but once you realize the location it is a fantastic property with plenty of amenities
Stayed 1 night in Jun 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt House was an amazing place to stay. The staff were so helpful with everything. The room sizes were very spacious. We had a great stay here and would stay again if we’re ever back in Japan.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Could use a better bar!
Stayed 3 nights in May 2024