Hotel Villa Fontaine Grand Haneda Airport

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Villa Fontaine Grand Haneda Airport

Hot springs
Hot springs
Shopping centre
Concept Room -  JAPAN AIRLINES × Hotel Villa Fontaine, Non Smoking with Onsen ticket | Hot springs
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2-7-1 Hanedakuko, Oota, Tokyo, Tokyo, 144-0041
  • Haneda Airport Garden Shopping Center
    ‪2 min walk‬
  • Tokyo Bay
    ‪5 min walk‬
  • Anamori Inari Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪4 min drive‬

Room options

Concept Room - KOKUYO x "SIMPLE", Non Smoking with Onsen ticket

  • Sleeps 3
  • 2 Twin Beds

Superior King Room, Non Smoking (Check In 18:00-) with Onsen ticket

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Superior King Room, Non Smoking with Onsen ticket

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 3
  • 1 King Bed

Concept Room - Enjoy Sesame Street as a Family, Non Smoking with Onsen ticket

  • Sleeps 3
  • 2 Twin Beds

Concept Room - TOKYO OMATSURI ROOM, Non Smoking with Onsen ticket

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Concept Room - Diver Diva (everyday clothes ver.), Non Smoking with Onsen ticket

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Concept Room - KOKUYO x "STANDARD", Non Smoking with Onsen ticket

  • Sleeps 3
  • 2 Twin Beds

Superior King Room, Non Smoking (Check In 18:00-)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Concept Room - ANA B777 x Hotel Villa Fontaine, Non Smoking with Onsen ticket

  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds

Concept Room - ANA B737 x Hotel Villa Fontaine, Non Smoking with Onsen ticket

  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds

Concept Room - Magical Doremi (Travel ver.), Non Smoking with Onsen ticket

  • Sleeps 3
  • 2 Twin Beds

Concept Room - Barbapapa × Picture book, Non Smoking with Onsen ticket

  • Sleeps 3
  • 2 Twin Beds

Run of House, Non Smoking with Onsen ticket

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Concept Room - Barbapapa × HOTEL, Non Smoking with Onsen ticket

  • Sleeps 3
  • 2 Twin Beds

Family Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 4 Twin Beds

Concept Room - KOKUYO x "FANCY", Non Smoking with Onsen ticket

  • Sleeps 3
  • 2 Twin Beds

Twin Room with Tatami Area, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Deluxe Twin Room with Tatami Area, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

[Kanosei Art Project] Superior Queen, Non Smoking with Onsen ticket

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Triple Room, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

Superior King Room, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Moderate Queen Room, Non Smoking

8.8 out of 10
Excellent
(39 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(70 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Room, Non Smoking with Onsen ticket

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 4 Twin Beds

Concept Room - KAGAMINE RIN, Non Smoking with Onsen ticket

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Queen Room, Non Smoking

8.8 out of 10
Excellent
(88 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Concept Room - Taichi & Agumon x Hikari & Tailmon, Non Smoking with Onsen ticket

  • Sleeps 2
  • 1 Queen Bed

Superior Triple Room, Non Smoking with Onsen ticket

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 3 Twin Beds

Concept Room - KAGAMINE LEN, Non Smoking with Onsen ticket

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room with Tatami Area, Non Smoking with Onsen ticket

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Moderate Queen Room, Non Smoking (Check In 18:00-)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room with Extra Bed, Non Smoking with Onsen ticket (Adjoining)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 4 Twin Beds

Moderate Queen Room, Non Smoking (Check In 18:00) with Onsen ticket

  • Sleeps 2
  • 1 Queen Bed

Concept Room - HATSUNE MIKU, Non Smoking with Onsen ticket

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room with Extra Bed, Non Smoking with Onsen ticket

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

Concept Room - Sirotan and Izumitenku no Yu, Non Smoking with Onsen ticket

  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room with Extra Bed, Non Smoking (Check In 18:00-) with Onsen ticket

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Run of House, Non Smoking (Check In 16:00-Check Out 11:00) with Free Onsen ticket

  • Sleeps 4
  • 2 Twin Beds OR 1 Queen Bed

Concept Room - MEIKO, Non Smoking with Onsen ticket

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room - Non-Smoking (Check In 18:00) with Onsen ticket

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room, Non Smoking with Onsen ticket

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 3
  • 2 Twin Beds

Run of House, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Deluxe Twin Room with Tatami Area, Non Smoking with Onsen ticket

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Concept Room - KAITO, Non Smoking with Onsen ticket

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Run of House, Non Smoking (Check In 15:00-Check Out 08:00) with Free Onsen ticket

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds OR 1 Queen Bed

Superior Queen Room, Non Smoking (Check In 18:00-) with Onsen ticket

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Superior Queen Room, Non Smoking, with Onsen ticket

9.0 out of 10
Wonderful
(77 reviews)
  • Sleeps 2
  • 1 Queen Bed

Concept Room -Magical Doremi (Witch Apprentice ver.), Non Smoking with Onsen ticket

  • Sleeps 3
  • 2 Twin Beds

Concept Room - MEGURINE LUKA, Non Smoking with Onsen ticket

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Queen Room, Non Smoking (Check In 18:00-)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

Run of House - Single Occupancy, Non Smoking with Onsen ticket

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 1
  • 1 Twin Bed

Concept Room - TOKYO WABI x SABI ROOM, Non Smoking with Onsen ticket

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Concept Room - A.ZU.NA (everyday clothes ver.), Non Smoking with Onsen ticket

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Concept Room - QU4RTZ (everyday clothes ver.), Non Smoking with Onsen ticket

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Moderate Queen Room, Non Smoking with Onsen ticket

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

Run of House - Single Occupancy, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 1
  • 1 Twin Bed

Superior Twin Room, Non Smoking (Check In 18:00-)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

Concept Room - R3BIRTH (everyday clothes ver.), Non Smoking with Onsen ticket

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Concept Room - Sirotan x Hotel Villa Fontaine, Non Smoking with Onsen ticket

  • Sleeps 3
  • 2 Twin Beds

Concept Room - Feel Sesame Street through the Four Seasons, Non Smoking with Onsen ticket

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Concept Room - QU4RTZ (dance costume ver.), Non Smoking with Onsen ticket

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Concept Room - JAPAN AIRLINES × Hotel Villa Fontaine, Non Smoking with Onsen ticket

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Concept Room - R3BIRTH (dance costume ver.), Non Smoking with Onsen ticket

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room with Extra Bed, Non Smoking (Check In 18:00-)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Concept Room - Diver Diva (dance costume ver.), Non Smoking with Onsen ticket

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Concept Room - Yamato & Gabumon x Takeru & Patamon, Non Smoking with Onsen ticket

  • Sleeps 2
  • 1 Queen Bed

Concept Room - A.ZU.NA (dance costume ver.), Non Smoking with Onsen ticket

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Hotel Villa Fontaine Grand Haneda Airport

Hot springs Tokyo hotel connected to a shopping center, steps from Haneda Airport Garden Shopping Center
Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include a conference center, spa services, and a microwave in a common area.
Hotel Villa Fontaine Grand Haneda Airport offers 1531 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 49-inch LCD televisions come with digital channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

There are 5 indoor hot springs and 3 outdoor hot springs open between 1:00 PM and 10:00 AM. The temperature in the hot springs is set to 90°F.

Our customers tell us they can't get enough of the comfortable beds at Hotel Villa Fontaine Grand Haneda Airport. During your stay, you'll be connected to a shopping center, and just a quick walk from Tokyo Bay. Enjoy features like free WiFi in public areas and a free shopping center shuttle, plus 2 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, locker space, and a business center
  • Onsite recreation includes hot springs and a gym
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • Steps from Haneda Airport Garden Shopping Center and 5 minutes by foot from Tokyo Bay
  • Free shopping center and theme park shuttle service
Hotel Villa Fontaine Grand Haneda Airport offers its guests hot springs and a fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. Spa services, a vending machine, and laundry facilities are also featured at Hotel Villa Fontaine Grand Haneda Airport.

This 4-star Tokyo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
オールデイダイニング グランドエール - This restaurant serves breakfast, lunch, and dinner.
イル・リストランテ トーキョー - This fine-dining restaurant serves breakfast, lunch, and dinner. Open daily.
バー&ラウンジ ザ・スローン - This bar serves light fare only. Open daily.
A hosted evening meal is available for a surcharge daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Free shopping centre shuttle
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 3200 for adults and JPY 1600 for children
  • 2 restaurants
  • 1 bar
  • Hosted evening meal available daily for a fee of JPY 5500

Restaurants on site

  • オールデイダイニング グランドエール
  • イル・リストランテ トーキョー
  • バー&ラウンジ ザ・スローン

Things to do

  • Fitness centre
  • Hot springs
  • Spa services

Family friendly

  • Free theme park shuttle
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference centre

Spa

  • 5 indoor hot springs
  • 3 outdoor hot springs
  • Hot springs open from 1:00 PM to 10:00 AM
  • Hot springs water temperature (Celsius) - 32
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Double-glazed windows
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: JPY 5500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting
Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Hot springs access available from 1:00 PM to 10:00 AM.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Fontaine Grand Haneda Tokyo
Hotel Villa Fontaine Grand Haneda Airport Hotel
Hotel Villa Fontaine Grand Haneda Airport Tokyo
Hotel Villa Fontaine Grand Haneda Airport Hotel Tokyo

Hotel Villa Fontaine Grand Haneda Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2992 out of 4443 reviews" "
Rating 8 - Good. 971 out of 4443 reviews" "
Rating 6 - Okay. 304 out of 4443 reviews" "
Rating 4 - Poor. 109 out of 4443 reviews" "
Rating 2 - Terrible. 67 out of 4443 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Nelli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nell
Amazing experience
Stayed 1 night in Oct 2024

6/10 Okay

Yoko

Stayed 1 night in Oct 2024

8/10 Good

angela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is accessible and very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The onsen was everything. Very convenient for an early flight, inside the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Hope, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Fontaine Grand Haneda Airport was extremely convenient after the long flight from California. After going through customs, we walked directly to the hotel and were greeted by a very helpful friendly staff member. It’s a very clean and nice hotel with a very nice public bath. I will stay here again and highly recommend Villa Fontaine Grand Haneda.
Stayed 2 nights in Oct 2024

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 1 night in Oct 2024

10/10 Excellent

Renee

Stayed 1 night in Oct 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was connected to the airport and easily accessible. The staff was absolutely incredible. Kind, helpful, patient and willijg to go out of their way to alleviate any issues you have. The rooms are on the small side but i felt they sufficed for a night maybe even 2. The bed was on the harder side but it didnt bother me. I was still able to sleep well. Overall id stay here again when i come back to japan in the future.
Stayed 1 night in Oct 2024

8/10 Good

Rika, Carmichael

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it is at the airport so it was easy to have the hotel hold our luggage until we needed to leave for the airport. It was worth the price to be at the airport to save us time. The breakfast buffet was excellent in terms of the number of choices and taste. We didn't have to wait long at 7am. The hotel room size was adequate and had everything we needed. The shower was excellent. Loved the water pressure. There wasn't enough surface space to have a separate desk to do my makeup or open my luggage, but we made it work. There was only one smallish table as a surface. We would stay here again next time.
Stayed 1 night in Oct 2024

10/10 Excellent

KEVIN, Canonsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and is enormous. Our room was at the end of a 100 yard hallway. Quite a walk to/from the elevator. It is located adjacent to Haneda's international Terminal 3. It has several sections with various views of the airport. The staff were excellent and the breakfast had a lot of variety. It also has an onsen to relax in. It was a couple hundred yard walk to the airport terminal but a very convenient place to stay. I would recommend this hotel if you are flying out if Haneda.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yasushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for Haneda Airport T3
Very nice hotel & all off the staff were helpful / friendly. It is so convenient for Haneda Airport, Terminal 3, just a 5 minute walk through a covered walkway. COYI
Stayed 1 night in Oct 2024

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is so good
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jin, Los Angeles

Business traveller
Liked: Cleanliness, property conditions & facilities
Great for one night before leaving or arriving in Tokyo. Its connected to the airport so its convenient but doesn't feel like a typical airport hotel. Love the onsen at the facility - pay extra to book it.
Stayed 1 night in Oct 2024

6/10 Okay

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They would not allow us to check in early, so we had a long wait and needed to pass the time. It's a big area, I was hoping for more stores. Two stores that I was looking for, had shut down.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the layout of the elevators. To confusing as were to go to get different places. Normally all elevators do everything. I didn't use the spa or the restaurant in the spa because I couldn't figure out how to use it. Shoes, socks, barefoot, were to go, lockers, turnstyles, tickets, room card, what to were, etc. You need a American person to make signs in English that tell the facts to get the person moving. All I could do is stare at very complex instructions that never told me what I needed to know. I think there are a lot of assumptions as what you do. I saw people walking bare foot that haven't washed there feet yet, that is very gross and unhealthy. I wasn't going to walk on that floor without shoes. I would'nt even walk on it in socks. So I missed out on all that. What you could do for English speaking people is have a button on the TV that says "SPA For Beginners" and just simply describe with no assumptions what to do and what to expect.
Stayed 1 night in Oct 2024

10/10 Excellent

Linus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good professional staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right next to Haneda. Has everything you need from the local mall, a covered walkway to the airport, laundry, restaurants and a western style workout area. Staff was great and organized.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The excellent amenities of the best airport I’ve ever been to are all within walking distance – including an excellent food court. The Lawson, right outside seems to be 24 hours which is very useful. More than once, I have used this hotel as a base while I stayed in Tokyo. This works out very well, but the trains stop around midnight, so this “curfew” is something to keep in mind. Overall, the hotel is fantastic. The staff in every aspect of the company are the best. The buffet breakfast is plentiful – but do follow their advice. I wholeheartedly recommend this hotel and I will be coming back in the not too distant future.
Stayed 5 nights in Oct 2024

8/10 Good

Jolanda, Paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 4 nights in Oct 2024