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Hotel Sunroute Plaza Shinjuku

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Reception
Premium bedding, down duvets, desk, blackout curtains
Lobby lounge
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Tokyo Metropolitan Government Building
    ‪9 min walk‬
  • Shinjuku Isetan
    ‪10 min walk‬
  • Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

  • 18.7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking

  • 26.2 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room, Non Smoking

  • 15.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Economy Double Room, Non Smoking

  • 15.7 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Sunroute Plaza Shinjuku

Hotel with 2 restaurants, a short walk to Tokyo Metropolitan Government Building
2 restaurants, a full-service spa, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to aromatherapy at the spa
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Guests have great things to say about the value of their stay and the helpful staff
  • Within a 15-minute walk of Tokyo Metropolitan Government Building and Isetan Department Store Shinjuku
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Vilazza - This restaurant serves breakfast and lunch.
Kukon - This restaurant serves dinner only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2750 per person
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Vilazza
  • Kukon

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (2799 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • TV channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini fridge

More

  • Desk
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 982 out of 1656 reviews" "
Rating 8 - Good. 517 out of 1656 reviews" "
Rating 6 - Okay. 108 out of 1656 reviews" "
Rating 4 - Poor. 26 out of 1656 reviews" "
Rating 2 - Terrible. 23 out of 1656 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Kelly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is well located right near Shinjuku station. The rooms were small but clean and they give the option to replace towels daily even of you don't want your room cleaning. All the extra amenities for the room can be found in the lobby. The lobby area is dark and crowded. There is a self checkin option but it doesn't seem to speed up the process as everyone wants to leave suitcases. There is a small bar which serves cocktails etc and was nice, but it shuts at 21:30 which is a bit too early and they stop admitting people some time before that.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Small room but great for 1 person. Very good location--very close to train stations. Great service.
Stayed 8 nights in Oct 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel to stay at and probably my favourite of the 5 hotels I booked for my 2 week trip in Japan. Service is excellent and the location can't be beat. It is super close to an exit for the Tokyo Metro train lines and not too far from the JR lines (you can take a pedestrian bridge close to the hotel that has escalators to avoid some traffic). The amenities also can't be beat! It's basically an amenities buffet on the main floor and even includes face masks though those run out pretty soon. The rooms will be small especially by Western standards, but that's normal in Japan. I see some reviews saying that it's expensive for the size of the room, but this is also in Shinjuku (with a stop for the Airport bus directly outside) which will drive up pricing. Overall, I definitely recommend this hotel for its fantastic location and loads of amenities. I'll be staying here in the future if I'm in Shinjuku!
Stayed 6 nights in Oct 2024

8/10 Good

Ho ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

6/10 Okay

Brittany

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room was great for the location. However. It is a little dated. Especially the bathroom. I think minor updates would make this hotel better. I would stay again, but only for the location and convenience of the airport shuttle. Averaging out to about 10USD.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Shayla, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Hoang Lam, Footscray

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Oct 2024

10/10 Excellent

Kyle, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very quiet even though it’s in Shinjuku. Great location, so much is close by like Shinjuku station. Room size was a bit on the small side but that’s normal for Japanese hotels. Would definitely recommend as a good home base for exploring Tokyo
Stayed 2 nights in Oct 2024

10/10 Excellent

François Joseph Roland, Gatineau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jenny

Stayed 1 night in Oct 2024

6/10 Okay

Avi

Travelled with partner
Disliked: Amenities
The lobby is very basic, rooms are ok, the big plus they have washers and dryers and clos to the train
Stayed 6 nights in Oct 2024

8/10 Good

Kwan, North York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to train station and all the great dining all so near . Shopping is a more towards the upscale area. But walk 10 minutes is more modest shopping . Love that there is a station for three local subway lines just outside the hotel ( we used it extensively)
Stayed 4 nights in Oct 2024

10/10 Excellent

meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Shijuku
We stayed here 5 years ago and it does not seem to be updated. Checkin and out were automated. We love the location and it was convenient with the Airport Limousine stop.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 4 nights in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable bed.
Stayed 9 nights in Oct 2024

8/10 Good

Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to JR Everything is great except the room is small
Stayed 5 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
My hotel room was dirty. There were dirt stains everywhere. For the price we paid over 300 a night I would stay somewhere else. I don’t understand all the rave reviews of this place.
Stayed 1 night in Oct 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Sunroute Plaza.
Great location for those trying to explore Tokyo. Located right next to shinjuku station and one of the stops on the airport bus. You get dropped off and picked up on hotel property. You can buy tickets on site at the airport and a qr code at the hotel. The room has storage under the bed to make up for the smaller room sizes in Tokyo which was a huge bonus as we had come with suitcases ready to bring home soviniers. The staff is helpful and has amenities for free on site incase you forgot something. It is in the quieter less busy side of Shinjuku station, but alot of really amazing restaurants nearby.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay!
Stayed 6 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the Shinjuku Station.
Stayed 1 night in Oct 2024