Hotel Sunroute Plaza Shinjuku

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Lobby lounge
Reception
Premium bedding, down duvets, desk, blackout curtains
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Tokyo Metropolitan Government Building
    ‪9 min walk‬
  • Shinjuku Isetan
    ‪10 min walk‬
  • Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

Standard Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Double Room, Non Smoking

  • 18.7 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Triple Room, Non Smoking

  • 26.2 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard Single Room, Non Smoking

  • 15.7 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, Non Smoking

  • 15.7 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Hotel Sunroute Plaza Shinjuku

Hotel with 2 restaurants, a short walk to Tokyo Metropolitan Government Building
2 restaurants, a full-service spa, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to aromatherapy at the spa
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Guests have great things to say about the value of their stay and the location
  • 9 minutes by foot from Tokyo Metropolitan Government Building and a 1-minute drive from Shinjuku Gyoen National Garden
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Vilazza - This restaurant serves breakfast and lunch.
Kukon - This bar serves dinner only. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2750 per person
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Vilazza
  • Kukon

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (2799 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • TV channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini fridge

More

  • Desk
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
A scheduled power and hot water outage will take place on May 6, 2025, from noon to 7 PM. All facilities that use power and hot water will not be available during this time. Late check-out, check-in service and housekeeping service will not be available on this date.
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1003 out of 1696 reviews
Rating 8 - Good. 530 out of 1696 reviews
Rating 6 - Okay. 113 out of 1696 reviews
Rating 4 - Poor. 26 out of 1696 reviews
Rating 2 - Terrible. 24 out of 1696 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Cheryl

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The location is good, but the rooms need to be upgraded. A terrible smell comes out of the bathroom at times. There is barely no customer service almost everything is self service. I wouldn't stay in this hotel again.
Stayed 9 nights in Nov 2024

8/10 Good

Svein

Stayed 3 nights in Nov 2024

8/10 Good

Kam Shing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Shinjuku station
Stayed 3 nights in Nov 2024

10/10 Excellent

KERRY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location! So convenient. Good room & facilities, comfortable bed. The only extra that we'd like is a room safe.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Review from guests
Hotel is clean. Need to work on the check in process as guests have to wait. Front desk staff need to work on being courteous to their guests. Staff are a bit rude when asked questions.
Stayed 2 nights in Oct 2024

10/10 Excellent

v

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Kimball

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay though the rooms are very small
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient n easy access for transport, restaurants and shopping.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clean hotel and super staff. Bus to airport is a bonus
Stayed 1 night in Nov 2024

10/10 Excellent

Kasturi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a great location, which is very close to the Shinjuku market, and also close to the the Shinjuku market. It had good eating places near by. The hotel is very self sufficient, it had everything one would need, and very neat and clean. The hotel has all modern amenities. We had a very good experience at this property.
Stayed 1 night in Nov 2024

10/10 Excellent

Ambrosia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Customer service and hotel were both really excellent! Close to the local train station. I’d stay here again if I visit Tokyo again in the future,
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service. Location is excellent. Lots of food choices and near trains. Clean Nice that there is laundry onsite. Very convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nohely Itzamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and very friendly
Stayed 9 nights in Nov 2024

10/10 Excellent

Ashleigh

Excellent location for exploring Tokyo
We enjoyed our stay at Sunroute mostly for the convenience of it so close to Shinjuku JR line and the subway entrance right next door, and the limousine bus picks up from right outside back to airport. The hotel room is a typical room size for Tokyo but the bed was very comfortable and offered all essential amenities. Everything was very efficient from check in to luggage services to laundry. Only stayed 2 nights, would definitely stay again!
Stayed 2 nights in Nov 2024

6/10 Okay

Eshan

Travelled with partner
Liked: Cleanliness, amenities
Property was not as clean compared to Japanese standards.
Stayed 3 nights in Nov 2024

8/10 Good

ALFRED

Liked: Cleanliness, staff & service, property conditions & facilities
Room is small
Stay was fine, but room is too small. We also don’t like the bed being accessible only from two sides. Difficult to get in or out of bed for one person.
Stayed 1 night in Nov 2024

8/10 Good

Cindy

Stayed 4 nights in Nov 2024

8/10 Good

VIVIAN

Travelled with family
Liked: Amenities, property conditions & facilities
Helpful staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro

Stayed 7 nights in Oct 2024

8/10 Good

NOEMI

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Qing Xiang

Stayed 7 nights in Oct 2024

10/10 Excellent

Cassondra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! The staff was so friendly and helpful with the check in/check out process. The room was cleaned every three days, which was very nice. Loved it here. Definitely will stay again
Stayed 16 nights in Nov 2024

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generous size twin room by Japan standard. Location was stand out as a mere 10 min walk to closest station, numerous options to dine out. Breakfast was good and efficient, you can always get a table and the staff works super hard and always kind and friendly. We enjoyed our stay and will definitely recommend it. Thank you!
Stayed 4 nights in Nov 2024

8/10 Good

Billy

Stayed 6 nights in Oct 2024

10/10 Excellent

Yin Yu Irene

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Nov 2024