Hotel New Otani Tokyo The Main

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Otani Tokyo The Main

Exterior
Restaurant
The Main Shin-Edo Suite with Cypress Bath, Non-Smoking
Exterior
View from property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
4-1 Kioi-cho Chiyoda-ku, Tokyo, 102-8578
  • Hotel New Otani Tokyo
    1 min walk
  • Tokyo Imperial Palace
    16 min walk
  • Tokyo Midtown
    3 min drive
  • Tokyo (HND-Haneda)
    31 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

The Main Quality Double Non-smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

The Main Standard Twin, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

  • 76 sq m
  • Sleeps 4
  • 2 Large Twin Beds

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

The Main Deluxe Triple Room, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds

The Main Standard Twin, Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

The Main room Premium Deluxe Room, Smoking

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

The Main Deluxe King, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Standard King, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Deluxe Twin, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

The Main Junior Suite double, Non Smoking

  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

  • 26 sq m
  • Sleeps 1
  • 1 Queen Bed

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hotel New Otani Tokyo The Main

Hotel with 20 restaurants, near Tokyo Imperial Palace
Along with 20 restaurants, this hotel has 4 bars/lounges and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 coffee shops/cafes, a seasonal outdoor pool, and a business center.
Hotel New Otani Tokyo The Main offers 554 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel New Otani Tokyo The Main's great location gets high marks from our customers. During your stay, you're just a quick walk from Hotel New Otani Tokyo. Enjoy features like free WiFi in public areas and free self parking, plus 20 restaurants.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Drinking and dining options include 20 restaurants, 3 coffee shops/cafes, and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and bike rentals
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 1-minute drive from Tokyo Imperial Palace and a few minutes from Tokyo Tower
  • Airport shuttle service available for a fee
Hotel New Otani Tokyo The Main offers its guests a fitness center and a seasonal outdoor pool. There are 20 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel New Otani Tokyo The Main. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Hotel New Otani Tokyo The Main has 20 restaurants on site.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 7:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3680-8855 for adults and JPY 3220-5175 for children
  • 20 restaurants and 3 coffee shops
  • 4 bars/lounges
  • Room service available

Things to do

  • Bike rentals
  • Bike parking
  • Fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (269 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Japanese garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Children's slippers
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from January 13 2025 to January 14 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra beds are not available for children age 3 and younger.

We should mention

  • The seasonal pool will open July 20 and close September 01.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Hotel New Otani Tokyo The Main Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1003 reviews" "
Rating 8 - Good. 194 out of 1003 reviews" "
Rating 6 - Okay. 51 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing grounds, wonderful service, we really enjoyed our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Johann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is clean but quite dated in its appearance. I imagine it was very grand in its heyday. It is absolutely huge and a bit of a maze trying to get around. Restaurants onsite are ok but mostly expensive. There’s not that much to walk to tourist wise, you pretty much need to get a train to any of the key sights. The area around is quite businessy. The hotel is fine but probably more suited to business travelers rather than tourists. Also the pool is an additional cost unless you join the new Otani club.
Stayed 5 nights in Aug 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ruben

Stayed 1 night in Aug 2024

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this hotel before. They never disappoint. Excellent service. The staff are always very friendly and accommodating.
Stayed 11 nights in Aug 2024

8/10 Good

Apolline, Glenview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. A lot of dining options in Akasaka and short walk to Akasaka-Mitsuke train station.
Stayed 5 nights in Aug 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Japan!
Stayed 4 nights in Aug 2024

10/10 Excellent

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Amy Idel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. I would like to thank concierge staff member Marina for making our stay special and memorable. Marina went above and beyond for my family. Thank you, Marina! - The Eaton Family
Stayed 8 nights in Jul 2024

10/10 Excellent

Baerbel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very helpful staff for travelers first trip to Tokyo. Everyone was friendly and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason, Los Gatos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of service here is very high.
Stayed 18 nights in Jul 2024

10/10 Excellent

Parmdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new Otani hotel the main is an excellent property with the impeccable garden area. It was so beautiful and serene. The staff were very pleasant and helpful. Our kids and I enjoyed the pool and also the comfortable pajamas and slippers waiting for us in our rooms every night. The dining options are amazing but Satsuki was by far the best restaurant!
Stayed 5 nights in Jul 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel y muy buen servicio
Muy buen hotel y muy buen servicio en una de las mejores zonas
Stayed 5 nights in Jul 2024

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was extremely clean, very posh, the surrounding area was lovely. The rooms were fantastic and we loved the edo style baths. HOWEVER room 920 was terrible. The walls were so thin we could hear everything going on around us. Room 920 must have been located below some sort of kitchen or laundry room, every morning around 8 CRASH, BANG, THUD THUD THUD for hours. It was such a shame, if we weren't so busy we would have asked to move.
Stayed 6 nights in Jul 2024

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice time.
Stayed 2 nights in Jul 2024

10/10 Excellent

INSUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriel

Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Stayed 6 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was Very well appointed, the staff welcomed Us immediately and attended To our needs. The room was so comfortable, the beds are luxurious and the bathroom is So spacious and attractive. Breakfast buffet in the garden lounge was Delicious and fresh and had Something For everyone to Enjoy. The garden on the property is so peaceful and Beautiful, a surprise to us that it is scenic And calm.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ly Wan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Will definitely revisit next time
Stayed 4 nights in Jul 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic property and stay. I recommend joining the new Otani Club. It provides late checkout and access to the pool free of charge which was a welcome relief in 38 degrees.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and beautiful hotel. Everyone was beyond kind and respectful.
Stayed 7 nights in Jul 2024

8/10 Good

Sayaka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024