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Hotel Metropolitan Tokyo Ikebukuro

4.0 star property
VIP Access

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Photo gallery for Hotel Metropolitan Tokyo Ikebukuro

6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Lobby
Superior Queen, Non Smoking (16-21F)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available

Explore the area

Map
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo, 171-8505
  • Rikkyo University
    ‪11 min walk‬
  • Sunshine Aquarium
    ‪3 min drive‬
  • Tokyo Dome
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪60 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for City View Twin Room, Non Smoking (22-23F)

Down duvets, in-room safe, desk, blackout curtains

City View Twin Room, Non Smoking (22-23F)

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for City View Single Room, Non Smoking (22-23F)

City View Single Room, Non Smoking (22-23F)

City View Single Room, Non Smoking (22-23F)

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Queen (6-7 F), Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Moderate Queen (6-7 F), Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Queen, Non Smoking (22-23F)

City View Queen, Non Smoking (22-23F)

City View Queen, Non Smoking (22-23F)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Plus, Non Smoking (16-21 F)

Down duvets, in-room safe, desk, blackout curtains

Superior Twin Plus, Non Smoking (16-21 F)

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King, Non Smoking (24F)

Executive King, Non Smoking (24F)

Executive King, Non Smoking (24F)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City View Twin Plus, Non Smoking (22-23F)

Down duvets, in-room safe, desk, blackout curtains

City View Twin Plus, Non Smoking (22-23F)

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Plus, Non Smoking (5-15F)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Plus, Non Smoking (5-15F)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Queen, Non Smoking (24F)

Executive Queen, Non Smoking (24F)

Executive Queen, Non Smoking (24F)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Governor Suite, Non Smoking (24F)

Governor Suite, Non Smoking (24F)

Governor Suite, Non Smoking (24F)

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Corner Queen (6-7 F), Non Smoking

Moderate Corner Queen (6-7 F), Non Smoking

Moderate Corner Queen (6-7 F), Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Twin, Non Smoking (24F)

Executive Deluxe Twin, Non Smoking (24F)

Executive Deluxe Twin, Non Smoking (24F)

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Deluxe King, Non Smoking (24F)

Executive Deluxe King, Non Smoking (24F)

Executive Deluxe King, Non Smoking (24F)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Queen Plus (6-7 F), Non Smoking

Moderate Queen Plus (6-7 F), Non Smoking

Moderate Queen Plus (6-7 F), Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen, Non Smoking (5-15F)

Standard Queen, Non Smoking (5-15F)

Standard Queen, Non Smoking (5-15F)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

  • 50 sq m
  • Sleeps 5
  • 2 Twin Beds and 2 Twin Futons

View all photos for Standard Small Double, Non Smoking (5-15F)

Down duvets, in-room safe, desk, blackout curtains

Standard Small Double, Non Smoking (5-15F)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Ambassador Suite, Non Smoking (24F)

Ambassador Suite, Non Smoking (24F)

Ambassador Suite, Non Smoking (24F)

  • 70 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Single Room, Non Smoking (5-15F)

Down duvets, in-room safe, desk, blackout curtains

Standard Single Room, Non Smoking (5-15F)

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Twin Plus (6-7 F), Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Moderate Twin Plus (6-7 F), Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (5-15F)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking (5-15F)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen, Non Smoking (16-21F)

Superior Queen, Non Smoking (16-21F)

Superior Queen, Non Smoking (16-21F)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room, Non Smoking (16-21F)

Superior Single Room, Non Smoking (16-21F)

Superior Single Room, Non Smoking (16-21F)

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (16-21F)

Down duvets, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking (16-21F)

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin (6-7 F), Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Moderate Twin (6-7 F), Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Hotel Metropolitan Tokyo Ikebukuro

Hotel with 6 restaurants, near Sunshine Aquarium
This hotel features 6 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and a meeting room.
Hotel Metropolitan Tokyo Ikebukuro offers 805 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Digital television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

The breakfast at Hotel Metropolitan Tokyo Ikebukuro gets high marks from our customers. During your stay, you'll be within walking distance of Sunshine Aquarium. You'll find features like free WiFi in public areas, plus 6 restaurants and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 6 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 3-minute drive from Sunshine Aquarium and 7 minutes from Tokyo Dome
  • Airport shuttle service available for a fee
There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include a meeting room and limo/town car service.

WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Metropolitan Tokyo Ikebukuro. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
All Day Dining Cross Dine - This buffet restaurant serves breakfast, lunch, and dinner.
Cuisine EST - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Dining & Bar OVEST - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Japanese HANAMUSASHI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Chinese KEI-LIN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Limo/town car service
  • Parking on site (JPY 2,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining Cross Dine
  • Chinese KEI-LIN
  • Cuisine EST
  • Dining & Bar OVEST
  • Japanese HANAMUSASHI

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children age 3 and under.

Renovations and closures

The following facilities are closed on Tuesday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 6050.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1900 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 2500 per night
  • Rollaway bed fee: JPY 6050.0 per day
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Tokyo Ikebukuro Japan
Hotel Metropolitan Tokyo
Hotel Tokyo Metropolitan
Metropolitan Hotel Tokyo
Metropolitan Tokyo
Metropolitan Tokyo Hotel
Tokyo Hotel Metropolitan
Tokyo Metropolitan
Tokyo Metropolitan Hotel
Crowne Plaza Toshima
Hotel Metropolitan Tokyo Japan
Hotel Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Hotel Metropolitan Tokyo Ikebukuro Hotel
Hotel Metropolitan Tokyo Ikebukuro Tokyo
Hotel Metropolitan Tokyo Ikebukuro Hotel Tokyo

Hotel Metropolitan Tokyo Ikebukuro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1551 out of 2382 reviews
Rating 8 - Good. 633 out of 2382 reviews
Rating 6 - Okay. 136 out of 2382 reviews
Rating 4 - Poor. 36 out of 2382 reviews
Rating 2 - Terrible. 26 out of 2382 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lyle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in they put our family on unlucky 13th floor. We requested to be reassigned but they requested addition payment to change floor. We went to our floor noticed mothball odor. Then went to room and it was worst. We complained and they said nothing they could do and they were unaware of the problem. Then one staff told us they had a complaint yesterday for same odor. So I confronted manager and he apologized and relocated us and put us on different floor when they had earlier said no rooms were available. The mothball odor (paradichlorobenzene) is a known human carcinogen.
Stayed 1 night in Dec 2024

10/10 Excellent

Toshiko Matsumoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient located to JR station, easy access to everywhere especially to airports.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bader

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and easy access from the airport. Access to station and sightseeing areas are best from this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic, right near the Ikebukuru station. Our room was extremely comfortable and quiet, I loved the extra thought and care of providing pajamas, slippers and robes for everyone including bottled water, tea and coffee. Would highly recommend this hotel for convenience, outstanding customer service and cleanliness.
Stayed 5 nights in Dec 2024

10/10 Excellent

Toshiko Matsumoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Saguna

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2024

6/10 Okay

Louis

Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We love the location and its our second time staying in this hotel. It was easy to get around to places from the hotel train station is less than 5 mins away.
Photo was taken on my last day of stay from our room clear sky so we could see Fujisan
lovely view of the garden at the hotel cafe during bf
Stayed 4 nights in Dec 2024

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is very good and close to train station. Buffet breakfast is good. Staffs are friendly.
Stayed 6 nights in Dec 2024

8/10 Good

RAYMUND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not find anything I did not like with the property. It is a short 5 minute walk from Shinjuku Station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Howard

Stayed 5 nights in Oct 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service
Positive: Convenient for transport (especially for Airport Limousine), shopping, restaurants. Large (for Tokyo) rooms, spacious public areas. Service excellent. Negative: Bad odour in bathroom.
Stayed 6 nights in Nov 2024

10/10 Excellent

Wan Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay
Amazing ! Love the hotel! They have changed some of the amenities and some of the rooms are renovated. Thank you for being a wonderful hotel,
Stayed 8 nights in Dec 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location, nice and close to the trains and local convenient stores!
Stayed 10 nights in Nov 2024

8/10 Good

Tjoen Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to JR station Ikebukoro
Stayed 4 nights in Nov 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was great. Many food options and near to the malls and train station. Always a pleasure staying at this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Merrina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very good, room is spacious
Stayed 5 nights in Nov 2024

10/10 Excellent

Kwok Wai Danny

Convenient
Stayed 12 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a comfortable stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 22 nights in Nov 2024

8/10 Good

Stephen

Stayed 1 night in Nov 2024

10/10 Excellent

Kay

Stayed 2 nights in Nov 2024

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is perfect! Would prefer to have more washing machine instead of only 6 since it’s a huge hotel.
Stayed 22 nights in Nov 2024