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&Here TOKYO UENO

3.0 star property

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Photo gallery for &Here TOKYO UENO

Public bath
Building design
Public bath
Deluxe Family Room (Bunk)
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Ueno Park
    ‪3 min walk‬
  • Ameyoko Shopping District
    ‪4 min walk‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

  • 36 sq m
  • Lake view
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Bunk Bed and 1 Twin Futon

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Bunk Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

  • 31 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

  • 41 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

  • 41 sq m
  • Lake view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Bunk Beds

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

  • 41 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

  • 54 sq m
  • Lake view
  • Sleeps 8
  • 2 Large Twin Beds and 4 Twin Futons

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  • Restaurant
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The price is €207
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includes taxes & fees
9 Apr - 10 Apr
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About this property

&Here TOKYO UENO

Hotel with a restaurant, a quick walk to Ueno Park
This hotel features a restaurant, self parking, and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
&Here TOKYO UENO offers 145 air-conditioned accommodations with safes and slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath (no minerals).
The shopping around &Here TOKYO UENO gets high marks from our customers. During your stay, you're just a quick walk from Ueno Park. Features include free WiFi in public areas, plus a restaurant and laundry facilities.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Ueno Park and 4 minutes by foot from Ameyoko Shopping District
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at &Here TOKYO UENO. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

&Here TOKYO UENO has a restaurant on site.

Languages

English, Indonesian, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 3,300 per night)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 3300 per night
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 681 out of 867 reviews
Rating 8 - Good. 154 out of 867 reviews
Rating 6 - Okay. 20 out of 867 reviews
Rating 4 - Poor. 9 out of 867 reviews
Rating 2 - Terrible. 3 out of 867 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation facilities and hotel staff were fantastic. Location is an easy walk to the several train options and it's lovely walking around the park opposite.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jillian

Stayed 5 nights in Dec 2024

10/10 Excellent

Seh Fen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the environment and room
Stayed 1 night in Dec 2024

10/10 Excellent

Enid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms. A great size for our family if 5. Staff were very helpful and we loved our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent size room with wonderful amenities. Staff were incredibly helpful. We loved our stay.

8/10 Good

NAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The family loved the ambience of the hotel and the cozy arrangement of the beds. Right across from the park too. If you’re going to stay in Ueno, it’s a great place with great value and friendly staff. Excellent!
Stayed 3 nights in Dec 2024

10/10 Excellent

Debbie

Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a young family
&Here had amazing amenities and friendly staff. Our room was very spacious and was able to accommodate our family with infants really well. The ohayo bento breakfast was filling and very convenient to get in the morning. We liked that we didn’t have to request it ahead of time. We only ran into one hiccup about payment for an amenity.
Stayed 1 night in Dec 2024

10/10 Excellent

Yi Wai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Short distance from train station. Shopping and restaurant everywhere. Room is clean and big. Private bath is a plus point. Will definitely come back again!
Stayed 1 night in Dec 2024

10/10 Excellent

Hank

Stayed 3 nights in Nov 2024

10/10 Excellent

Yi Wai

Liked: Cleanliness, property conditions & facilities
Highly recommended. Hotel is clean, near to train station and shopping area. The private bath is a plus point!
Stayed 4 nights in Dec 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with a family. Large room and great amenities. Good location to train stations. Highly recommend for families.

10/10 Excellent

jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re a family of four and stayed at the deluxe family room which was big enough for us plus we had a very nice view of Ueno Park. Room and bathroom was clean and there are free toiletries by the reception. Staff are friendly and helpful. I specially love that the location is so close to the station. Highly recommended!
Stayed 4 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great new hotel in perfect location. My only recommendation is to put a coin machine in the laundry room. Would highly recommend this property.
Stayed 5 nights in Nov 2024

10/10 Excellent

xiaoting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

KACHING

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Can't say enough about the staffs. I caught the flu and the staff at the front desk called around for me without me asking and were able to find an doctor for me on a Sunday morning. My daughter and I were out of change the the washing machine and the same staff able to get us change without asking again. I were not able to get her name. It is the employee like this to make your hotel great, and I will def be a future repeat customer.
Stayed 10 nights in Nov 2024

10/10 Excellent

Wai Sze

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located at a quiet street which is near a beautiful park. Our room is spacious and comfortable with nice park views. However, you can just have a few minutes walk to reach the convenience store, shops, subway , restaurants and department store. It's definitely a good choice to stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kristela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
We were in the basic twin room and it is was pretty small. I had to jump into my bed. Earlier we stayed in a larger room here with kitchenette which was amazing, but of course more expensive. This is a new hotel in a lovely location across from Ueno Park. Wr enjoyed the cheerful vibe in the lobby. There are laundry machines and a spacious onsen (sento) which was often empty when we used it. Good amenities and helpful staff. They kept a bag for over two weeks between our stays there.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing! Lots of space in the room which is not standard for Tokyo. Nice view of the park across the street. Staff was super friendly and helpful with recommendations and making restaurant reservations. Was able to forward our luggages to the hotel ahead of our stay. Amenities like room slippers, hairbrush, shower cap, tea and coffee packets were available to grab on the first floor. Washing machine and dryer onsite so nice to be able to pack light. My only recommendation with this is to have a coin machine exchange in the laundry room since it only takes the 100 yen coin and the vending machine doesn’t always spit out 100 yen coin change. There were a few different subway entrances within 5-10 mins walk from the hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the kitchen!
Stayed 3 nights in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024