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HOTEL MYSTAYS Nishi Shinjuku

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL MYSTAYS Nishi Shinjuku

In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
View from room
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
7-14-14 Nishishinjuku, Tokyo, Tokyo, 160-0023
  • Omoide Yokocho
    5 min walk
  • Shinjuku Isetan
    10 min walk
  • Okubo Park
    10 min walk
  • Tokyo (HND-Haneda)
    50 min drive

Room options

View all photos for Standard Twin Room, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (No Cleaning, For 2 Adults)

  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Semi-double Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Standard Semi-double Room, Non Smoking (No Cleaning, For 2 Adults)

  • 14 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Panorama Triple Room with terrace, Non Smoking (No Cleaning, For 3 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Triple Room with terrace, Non Smoking (No Cleaning, For 3 Adults)

  • 37 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Murphy Bed

View all photos for Panorama Twin Room with terrace, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Twin Room with terrace, Non Smoking (No Cleaning, For 2 Adults)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For 2 Adults)

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior View Twin Room, Non Smoking (For 2 Adults)

Property amenity

Superior View Twin Room, Non Smoking (For 2 Adults)

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Standard Double Room, Non Smoking (No Cleaning, For 2 Adults)

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Semi-double Room, Non Smoking (For 2 Adults)

Property amenity

Standard Semi-double Room, Non Smoking (For 2 Adults)

  • 14 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (No Cleaning, For 2 Adults)

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Panoramic Triple Room with terrace, Non Smoking (For 3 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Triple Room with terrace, Non Smoking (For 3 Adults)

  • 37 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Murphy Bed

View all photos for Standard Twin Room, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For 2 Adults)

  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior View Twin Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Superior View Twin Room, Non Smoking (No Cleaning, For 2 Adults)

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking (For 1 Adult)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (For 1 Adult)

  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking (For 2 Adults)

Property amenity

Standard Double Room, Non Smoking (For 2 Adults)

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Twin Room with terrace, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Twin Room with terrace, Non Smoking (For 2 Adults)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking (No Cleaning, For 1 Adult)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (No Cleaning, For 1 Adult)

  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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includes taxes & fees
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About this property

HOTEL MYSTAYS Nishi Shinjuku

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
Along with a restaurant, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine.
HOTEL MYSTAYS Nishi Shinjuku offers 105 air-conditioned accommodations with safes and slippers. Televisions come with digital channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Our customers tell us they can't get enough of HOTEL MYSTAYS Nishi Shinjuku's great location. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self-serve breakfast served daily for a fee
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and 7 minutes from Tokyo Dome
There's a restaurant on site. WiFi is free in public spaces. HOTEL MYSTAYS Nishi Shinjuku also features a vending machine, laundry facilities, and an elevator.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy self-serve breakfast daily from 7:00 AM to 9:30 AM.
新宿美食倶楽部「天の川」 - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Self-service breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 1800 for adults and JPY 1800 for children
  • 1 restaurant

Restaurants on site

  • 新宿美食倶楽部「天の川」

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch TV
  • Digital channels
  • Streaming services

Food and drink

  • Electric kettle

More

  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
A scheduled power and water outage will take place on December 2, 2024 from 1-3 PM. All facilities that use power, including elevator will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately JPY 1800 for adults and JPY 1800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mystays Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel
HOTEL MYSTAYS Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel Tokyo

HOTEL MYSTAYS Nishi Shinjuku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 282 reviews" "
Rating 8 - Good. 107 out of 282 reviews" "
Rating 6 - Okay. 31 out of 282 reviews" "
Rating 4 - Poor. 6 out of 282 reviews" "
Rating 2 - Terrible. 7 out of 282 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Sarah

Liked: Staff & service
Pleasant stay in Shinjuku
Overall the location was very convenient for exploring Shinjuku. It is about a 12 min walk from the station, and very easy to get to from the Haneda airport taking the airport limousine (probably easier than trying to navigate the subway which involves a few transfers.) Some of the sheets and towels weren’t as clean as I would have liked (some stains etc.) but for the price of the hotel, I think that’s to be expected. Otherwise it was very clean. I didn’t think the pillows / bed was that comfortable, but it was ok for a few nights. For a solo traveler there was plenty of space in the room but it might have felt tight with another person. Overall I enjoyed my stay and it was a great price for the location!
Stayed 4 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay! Polite staff and near everything within walking distance
Stayed 8 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location is great near the center!
Stayed 2 nights in Jul 2024

8/10 Good

ryuichi

Liked: Cleanliness, staff & service, property conditions & facilities
it's very convenient any place to going
Stayed 7 nights in Jul 2024

8/10 Good

TOMMY

Liked: Cleanliness, staff & service, property conditions & facilities
NICE HOTEL
Stayed 3 nights in Jul 2024

2/10 Terrible

Julie Ann

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is front of a cemetery and I requested them several time to have our rooms not facing the cemetery. Ended up they still arranged and cannot change the twin room back to us. They made us stay in a small room by not refunding us the variance. They said they will check how to rebate the price difference to us. But never really get back to us proactively!!! I chased again but still no one follow up!!!
Stayed 2 nights in Jul 2024

8/10 Good

ryuichi

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Si Min

Stayed 6 nights in Jun 2024

4/10 Poor

vijay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad breakfast options. Worst among all I had in Japan. Location is good but it’s right next to cemetery so not great feeling of staying overseeing all that.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel was conveniently located in Shinjuku, with ease of access for transport, food and shopping. The room was small, that is expected in Tokyo, but the bed was very comfortable and the bathroom was clean and modern. The only downside was that we had booked a double room, but ended up with two single beds, though that wasn’t a particular problem.
Stayed 2 nights in Jun 2024

8/10 Good

Sze Wai

Stayed 4 nights in Jun 2024

6/10 Okay

aggy

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Jun 2024

10/10 Excellent

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good restaurants around the area.... just don't look on the other side coz it's a cemetery...
Stayed 3 nights in Jun 2024

8/10 Good

Yun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thing for one star off is the size of the room, very small, only accomodate the beds.
Stayed 2 nights in Jun 2024

8/10 Good

Rieko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Poe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near shinjuku station.
Stayed 3 nights in Jun 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 6 nights in May 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay with friendly staff
Lovely hotel, with super friendly staff. Its just a couple streets over from the hustle and bustle of Shinjuku neighbourhood, so close to the action while still being very peaceful. No issues with noise whatsoever. Comfortable beds and while the room is compact (as are most in Japan) the layout is efficient and has everything you need. Would stay here again and recommend this to other solo travelers.
Stayed 7 nights in May 2024

8/10 Good

Xinruo

Stayed 4 nights in May 2024

10/10 Excellent

Matthew

Stayed 2 nights in May 2024

10/10 Excellent

Cormac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has good people and facilities and the location is central to Shinjuku but also quiet. The dining places around the hotel are also really good. My first choice for future visits.
Stayed 11 nights in May 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a quiet part of Shinjuku, while still being 5-10 walk of bars and restaurants.
Stayed 4 nights in May 2024

8/10 Good

Janette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024