FutakoTamagawa Excel Hotel Tokyu

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for FutakoTamagawa Excel Hotel Tokyu

Corner Twin Room, Non Smoking
Exterior
Public bath
View from property
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
1-14-1 Tamagawa Setagaya ku, Office Tower 30 F, Tokyo, Tokyo-to, 158-0094
  • Futakotamagawa Park
    4 min walk
  • Todoroki Valley
    4 min drive
  • Baji Koen Park
    4 min drive
  • Tokyo (HND-Haneda)
    44 min drive

Room options

Superior Double Room, Non Smoking, City View

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Corner Twin Room, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Double Room, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room, Non Smoking, River View

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

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About this property

FutakoTamagawa Excel Hotel Tokyu

Tokyo hotel in Setagaya with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, a banquet hall, and a vending machine are onsite.
FutakoTamagawa Excel Hotel Tokyu offers 106 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels and pay movies.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at FutakoTamagawa Excel Hotel Tokyu. During your stay, you'll be close to Cerulean Tower. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include an elevator and a vending machine
  • 8 minutes by car from Shibuya Crossing and 12 minutes from Tokyo Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. FutakoTamagawa Excel Hotel Tokyu also features a vending machine and an elevator. Parking is available for a fee.

This 4-star Tokyo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
The 30th Restaurant - Onsite restaurant.
The 30th Dining and Bar - Onsite bar.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 2500 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 3190 for adults and JPY 1595 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The 30th Restaurant
  • The 30th Dining and Bar

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3190 for adults and JPY 1595 for children
  • Self parking fee: JPY 2500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property in advance.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

FutakoTamagawa Excel Hotel Tokyu Tokyo
FutakoTamagawa Excel Hotel Tokyu
FutakoTamagawa Excel Tokyu Tokyo
FutakoTamagawa Excel Tokyu
Futakotamagawa Excel Hotel Tokyu Setagaya, Tokyo, Japan
Futakotamagawa Excel Hotel Tokyu Setagaya
Futakotamagawa Excel Tokyu
FutakoTamagawa Excel Hotel Tokyu Hotel
FutakoTamagawa Excel Hotel Tokyu Tokyo
FutakoTamagawa Excel Hotel Tokyu Hotel Tokyo

FutakoTamagawa Excel Hotel Tokyu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 433 out of 816 reviews" "
Rating 8 - Good. 270 out of 816 reviews" "
Rating 6 - Okay. 65 out of 816 reviews" "
Rating 4 - Poor. 35 out of 816 reviews" "
Rating 2 - Terrible. 13 out of 816 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 5 nights in Aug 2024

10/10 Excellent

R

Liked: Cleanliness
Stayed 7 nights in Aug 2024

10/10 Excellent

Riho

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I had a great experience here. Most staff were very kind and the breakfast here was amazing. Two things I noticed were, some young staff didn’t provide good service and the trash bag with trash inside was left by the cleaning staff right next to my door. If the hallway is kept clean without trash bags right next to my door everyday it would’ve been a perfect stay.
Stayed 1 night in Aug 2024

10/10 Excellent

YEONGMI SON

Liked: Cleanliness, staff & service, property conditions & facilities
I stay 2 times this hotel, this place was safe, clean & convenience transportation. definitely come back again for next trip,
Stayed 5 nights in Jul 2024

10/10 Excellent

Kinhong

Stayed 6 nights in Jul 2024

10/10 Excellent

JENNIFER, Corvallis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I so enjoyed the bathrobe and slippers as well as the spotless room!
Stayed 1 night in Jun 2024

8/10 Good

Miyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

hiroko, Honolulu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service from all the staff is exceptional! They always greet me with a "welcome back!" I had some excess luggage, and they helped me roll all 30 fl down to the airport bus. I really enjoy this boutique hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

hiroko, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and friendly service always. Highly recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel. This time I have selected river view room. Glad to be able to view Mt Fuji while I am working! Convienent location - close to Shibuya, many shops/restaurants just below the hotel. Staff are very nice and helpful with Amazon packages and also to resolve my issues with highway bus online reservation and payment. They helped me to call highway bus to figure out my mistakes (e.g. need to switch to Japanese keyboard to type my Japanese name). Many thanks.
Stayed 4 nights in Jun 2024

4/10 Poor

Roland

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Rooms were VERY small by Western Standards. Queen size bed and 2x carryon filled the rooms. Morning breakfast staff was very unhelpful and unable to accommodate. Do not recommend the place.
Stayed 4 nights in Mar 2024

10/10 Excellent

Yoriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
We stayed at this hotel for the last 2 nights of our 2 weeks trip to Japan. We picked the hotel because 1. It’s close to our son’s apartment 2. It’s close to the station and surround shopping areas. 3. Close to Tokyo. The view from our upgraded corner room was amazing and bathroom is wonderful! The staff at the front desk were all nice. We didn’t know in advance but there was a non-stop bus service with fee from the hotel to Haneda Airport! That was such a relieve for us not to take trains to the airport with 4 luggages on the last day in Japan.
Stayed 2 nights in May 2024

10/10 Excellent

Masae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

tomoko, granada hills

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Chikara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, the view was the best part! Staff was so nice and welcoming! If I had to say something it would be that I wish they had a microwave and a slightly bigger fridge.
Stayed 9 nights in May 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The hotel was fantastic. It was clean and very conveniently located.
Stayed 8 nights in May 2024

10/10 Excellent

Mayuna, Vancouver

Stayed 3 nights in Apr 2024

8/10 Good

Sabrina Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking structure is underground. There are 2 sides to the building, the hotel side and the work-space side. The hotel side has 3 elevators. 2 elevators get you to the 30th floor where the reception desk is located, however, 1 of those elevators get you to the parking area (so if you come down the left elevator and need to down to the parking area, you need to exit the elevator on the 1st floor, select the down button and enter the elevator on the right). Once you reach the 30th floor and check in, you have access to another elevator that is only accessible to hotel guests. That elevator takes you to either the 28th or 29th floor by access of your hotel room card. The 29th floor houses vending machines, a microwave, 2 washer/dryer combos and an ice machine, as well as, a public bath for men, a separate public bath for women that utilizes a separate key card for. The rooms was a small but decent size. The room lights for the entrance and room side are on the bedside table. There are 2 magnets on the backside of the door what you're supposed to put on the front side of the door if you want the cleaning staff to come in and throw the trash, change the towels, or both. We didn't realize those were magnets until day 4 as they look like they're fixed to the door. The restroom light is located outside of the bathroom door. The room does have blackout shades that you have to pull down which was great. The headboard has lights on both sides and outlets in them as well.
Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views and convenient location
We stayed for 5 nights as our first stop in Japan and it was a great way to start our holiday. The hotel is located on the top 3 floors of the Rakuten building so when you enter you take the elevator to the 30th floor for reception. The hotel location is extremely convenient - 5 minutes from the train station and a giant shopping centre (with the most incredible gourmet food on the basement floor). The hotel itself was impeccably clean and the staff were very friendly and helpful. Most spoke good English so communication was easy or we just used Google Translate to communicate our requests. The hotel also has a complimentary public bath with segregated rooms for men and women. The baths were nicely designed and very clean, definitely recommend taking advantage of this feature of the hotel. Our favourite part was definitely the view from our room. A few additional details: - there was a kettle and cups in the room but no tea or coffee, however this did not affect our comfort at all as there are so many convenience stores around if you want a drink either early in the morning or late at night - the room comes with 2 pillows only. We asked reception for extra pillows and an extra blanket and they promptly brought them down - no iron in the room but we asked reception and they brought us an iron and ironing board - there is a currency exchange machine at reception as well. The exchange rate is better than you would get at the airport.
Stayed 5 nights in Apr 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel, it within walking distance to Futakotamagawa parkrun, if thats something your interested in. I loved how close the train station was and it was easy to head out from there. Its not Really close to main heart of Tokyo.
Stayed 3 nights in Apr 2024

8/10 Good

Sangram

Stayed 5 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2024

10/10 Excellent

Lucas Kai Gee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Lots of shopping options nearby, has a park nearby for recreation and can view Mount Fuji on a good day. Location wise it isn't Central Tokyo but it is 15 minutes away from Shibuya. Do note that the Tokyu Den En Toshi Line towards Shibuya can be rather crowded during weekday mornings.
Stayed 2 nights in Mar 2024

10/10 Excellent

Garry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japow 2024
Very good, very convenient for station, shops and airport limousine
Stayed 5 nights in Mar 2024