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Four Seasons Hotel Tokyo at Otemachi

5.0 star property

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Photo gallery for Four Seasons Hotel Tokyo at Otemachi

Panoramic Suite
Water view
Indoor pool, open 6:30 AM to 9:30 PM, pool loungers
Garden
Premier Studio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Breakfast available
  • Housekeeping

Explore the area

Map
1-2-1 Otemachi, Tokyo, Tokyo, 100-0004
  • Imperial Palace East Gardens
    ‪5 min walk‬
  • Tokyo Imperial Palace
    ‪15 min walk‬
  • Tokyo International Forum
    ‪17 min walk‬
  • Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Imperial Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Imperial Garden View

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Imperial Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Imperial Garden View

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Four Seasons Suite, Imperial Garden View

Four Seasons Suite, Imperial Garden View | View from room

Four Seasons Suite, Imperial Garden View

  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 81 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Otemachi Suites, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Otemachi Suites, 2 Bedrooms

  • 162 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Premier Studio

Minibar, in-room safe, desk, laptop workspace

Premier Studio

  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Imperial Garden View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Imperial Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Imperial Garden View

City view

Superior Room, 2 Double Beds, Imperial Garden View

  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, City View

Superior Room, 2 Double Beds, City View | City view

Superior Room, 2 Double Beds, City View

  • 49 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

View from room

Deluxe Room, 1 King Bed, City View

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Four Seasons Hotel Tokyo at Otemachi

Luxury hotel with 2 restaurants connected to a rail/subway station in Tokyo
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Four Seasons Hotel Tokyo at Otemachi offers 190 accommodations with minibars and espresso makers. Accommodations are furnished with desk chairs and dining tables. 60-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

THE SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Four Seasons Hotel Tokyo at Otemachi. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Imperial Palace East Gardens. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Italian cuisine with garden views at PIGNETO, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, facials, or body wraps at THE SPA
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 15 minutes by foot from Tokyo Imperial Palace and a 4-minute drive from Tokyo Tower
Four Seasons Hotel Tokyo at Otemachi offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Four Seasons Hotel Tokyo at Otemachi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
PIGNETO - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Est - Overlooking the garden, this restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
VIRTÙ - This cocktail bar serves dinner only. Open daily.
The Lounge - Overlooking the garden, this café specializes in international cuisine and serves breakfast and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (JPY 5000 per night)
  • Covered valet parking on site (JPY 6500 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 0-7900 for adults and JPY 0-3950 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • PIGNETO
  • Est
  • VIRTÙ
  • The Lounge

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Baby bath
  • Children's games
  • Children's toys
  • Dining table
  • High chair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 3

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 60-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Office
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 11000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 0 to 7900 for adults, and JPY 0 to 3950 for children
  • Covered self parking fee: JPY 5000 per night
  • Covered valet parking fee: JPY 6500 per night (in/out privileges)
  • Rollaway bed fee: JPY 11000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Four Seasons Tokyo At Otemachi
Four Seasons Hotel Tokyo at Otemachi Hotel
Four Seasons Hotel Tokyo at Otemachi Tokyo
Four Seasons Hotel Tokyo at Otemachi Hotel Tokyo

Four Seasons Hotel Tokyo at Otemachi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 236 out of 290 reviews
Rating 8 - Good. 34 out of 290 reviews
Rating 6 - Okay. 8 out of 290 reviews
Rating 4 - Poor. 7 out of 290 reviews
Rating 2 - Terrible. 5 out of 290 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

M.H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yulia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and service is excellent !!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sunder, Foster City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location their service is amazing and staff very polite and knowledgeable and go out of the way to make you comfortable and all minute details taken care off
Stayed 6 nights in Oct 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and aspect fantastic
Stayed 4 nights in Oct 2024

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly staff with great views of Tokyo and Mount Fuji
Stayed 4 nights in Oct 2024

10/10 Excellent

Song, Torrance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, safe and quiet beautiful neighborhoods, near shopping area, near subway stations and Tokyo stations.
Stayed 5 nights in Oct 2024

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean. Top notch service as all Four Seasons I have visited. Will definitely be back.
Stayed 5 nights in Oct 2024

10/10 Excellent

ALEJANDRO

Stayed 7 nights in Sep 2024

10/10 Excellent

Rui Z

Liked: Cleanliness, staff & service, property conditions & facilities
The view in the room is obstructed by the building itself.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katarzyna, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star all the way! Friendly, helpful staff, excellent breakfast, beautiful, well appointed rooms, excellent spa and gym facilities and a lap pool! If I could give this a “ Fifth Season” I would!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Stunning decor and views. In typical Four Seasons fashion no expense was spared on design and the decor was modern and cutting edge. The room was lovely and spacious and very comfortable. The shower and bathroom were amazing. The restaurants were great as was the spa.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with modern facilities and very helpful staff. Memorable stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Wenhao, arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous 5 star hotel situated on the top 6 floors of a 39 storey office building in a safe, quiet business district. Rooms spacious & elegantly designed. Hotel Restaurants, Bars & infinity pool feature stunning Tokyo views. All managed lovingly by the enthusiastic, friendly, helpful staff eager to meet your every need. Our highest recommendations!
Stayed 5 nights in Sep 2024

10/10 Excellent

Simon, Seattle

Stayed 3 nights in Aug 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying there. Super clean, amazing staff and amenities. The spa and gym are fabulous for a recharge. Everyone is very kind and helpful. I highly recommend running or walking the trail around the Imperial Palace which is almost outside of the property. The hotel is in walking distance to Tokyo Station, the hub of the subway and access to the Bullet Train-a must to experience. I cannot wait ti come back soon and stay there again!!!
Stayed 6 nights in Sep 2024

10/10 Excellent

Bin

Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and service
Stayed 2 nights in Aug 2024

10/10 Excellent

jasmeen

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 5 nights in Jun 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable luxury - it was incredible!
Stayed 6 nights in Aug 2024

10/10 Excellent

peng

Stayed 1 night in Jun 2024

10/10 Excellent

Uyen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Beautiful property. Helpful staff. Provided liquid handsoap. Spacious bathroom. Some yellowing in the shower corners that could be cleaned more thoroughly but that detail is almost missed in alot of hotels.
Stayed 3 nights in Aug 2024