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Citadines Shinjuku Tokyo

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citadines Shinjuku Tokyo

Lobby
Lobby lounge
Studio (Double) | Extra beds
Property entrance
Flat-screen TV

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Gym
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    10 min walk
  • Shinjuku Gyoen National Garden
    15 min walk
  • Omoide Yokocho
    16 min walk
  • Tokyo (HND-Haneda)
    38 min drive

Room options

View all photos for Studio (Twin)

In-room safe, desk, blackout curtains, iron/ironing board

Studio (Twin)

  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio (Double)

Studio (Double)

Studio (Double)

  • 25 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Studio (Double)

In-room safe, desk, blackout curtains, iron/ironing board

Executive Studio (Double)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Studio (Twin)

Executive Studio (Twin)

Executive Studio (Twin)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Twin Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

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includes taxes & fees
5 Jan - 6 Jan
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About this property

Citadines Shinjuku Tokyo

Suburban Tokyo aparthotel in Shinjuku with a 24-hour fitness center
A 24-hour fitness center, self parking, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Citadines Shinjuku Tokyo's great location gets high marks from our customers. During your stay, you'll be within walking distance of Isetan Department Store Shinjuku. Enjoy features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge). Built in 2008, this comfortable aparthotel has 160 apartments on 12 floors. Each apartment includes amenities such as free WiFi and a deep soaking tub.
  • Each apartment offers a kitchenette, a deep soaking tub, and a flat-screen TV
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from Isetan Department Store Shinjuku and a 1-minute drive from Omoide Yokocho
As a guest of Citadines Shinjuku Tokyo, you'll find a 24-hour fitness center, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Cots (infant beds): JPY 550.0 per day
  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Microwave
  • Electric kettle
  • Water dispenser
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: JPY 1320 for adults and JPY 660 for children

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: JPY 4840.0 per day

Bathrooms

  • Combined shower/bath
  • Toilet with electronic bidet
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Towels provided
  • Slippers
  • Free toiletries

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 105
  • Step-free path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a metro station
  • In the city centre
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards

General

  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008
  • Living plant wall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per day.
  • Cribs (infant beds) are available for JPY 550.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1320 for adults and JPY 660 for children
  • Self parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1606 out of 2669 reviews" "
Rating 8 - Good. 881 out of 2669 reviews" "
Rating 6 - Okay. 144 out of 2669 reviews" "
Rating 4 - Poor. 27 out of 2669 reviews" "
Rating 2 - Terrible. 11 out of 2669 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ggggggggggfgggggggggggggg
Stayed 6 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Xiaoxi

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay. The price was a lot higher than initially advertised. It’s misleading.
Stayed 5 nights in Sep 2024

10/10 Excellent

Paula

Liked: Cleanliness, amenities, room comfort
Really enjoyed our 4 night stay, relatively spacious room, nice kitchenette, very clean. Very friendly staff. Within 500 meter of subway. I would absolutely stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Régent

Liked: Cleanliness, amenities, room comfort
Stayed 10 nights in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, room comfort
Stayed 10 nights in Sep 2024

10/10 Excellent

Jingyan, Wappingers Falls

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is very convenient. This hotel is only steps away from a bus station to Shinjuku and 8 min walking distance to the major subway stations. 7/11 is just around the corner. The staff there can speak fluent English. I found them very friendly too. One of lady front desk staff help me call the taxi to Shinjuku and show me the easy different options to the airport. They also help taped my broken luggage. Room is very clean. Enough space to put our 4 luggages inside the room.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
We’ve stayed at Citadines four years ago, and liked it well enough to return this year. The place is well maintained, very quiet, and with a great breakfast. A big part of the attraction is the front desk staff. They are very helpful and friendly. A big shoutout to Alessandro in particular, thanks for all your assistance!
Stayed 4 nights in Sep 2024

10/10 Excellent

ANITA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The service and helpfulness were impeccable. The room was very clean and spacious. Housekeeping was great and they provided a pair of bath robes daily. The room came with a small kitchenette which was great The only complaint was that we could not figure out the ventilation and the only way to get airflow was by turning on the AC. Everything else was excellent. We would go there again!
Stayed 6 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Excellent property with a friendly, professional staff. Property is comfortable, well designed and well maintained.
Stayed 4 nights in Sep 2024

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
All good
Stayed 3 nights in Aug 2024

10/10 Excellent

Aron

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

TYRONE

Liked: Cleanliness, property conditions & facilities
Great option
Stayed 4 nights in Aug 2024

10/10 Excellent

allison

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

bob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel furnishes every detail needed for a pleasant and convenient stay. Truly friendly, efficient and knowledgeable staff. Thorough and polite daily maid service. Choice of soft and firm pillows. Large towels, first class shower control water flow, hot/cold adjusting unit. Convenient kitchenette. True black out drapes with overfold to really keep the light out. Large picture window and very efficient A/C system with fine tuning adjustment settings. Would definitely stay here again.
Stayed 9 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, room comfort
Stayed 18 nights in Jul 2024

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very english friendly and close to many eateries.
Stayed 4 nights in Jul 2024

10/10 Excellent

Bruno Rafael

Liked: Cleanliness, room comfort
Convenient location and nice rooms
Perfect location, easy access to the metro, and walkable to the shinjuku center and restaurants. The hotel took care of our luggage for the next trip and the Italian guy at the reception was very helpful with us. I recommend this property
Stayed 3 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
The rooms were very roomy and the staff very helpful
Stayed 9 nights in Jul 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close enough to the action to walk, but a cab is only 800 yen if you’re tired or hot. It was far enough away to be safe and quiet. The surrounding neighborhood restaurants are very nice.
Stayed 2 nights in Jul 2024

8/10 Good

David

Stayed 5 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Celine

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location, not too far from a subway station.
Stayed 5 nights in Jun 2024