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Island West Resort

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Island West Resort

Lunch and dinner served, Regional cuisine
Check-in/check-out kiosk
Standard Room, 2 Double Beds, Kitchenette
Serves lunch and dinner
Standard Suite, 1 Double Bed | Living area

Reviews

5.6 out of 10

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
160 Hemlock St, Ucluelet, BC, V0R 3A0
  • Huu-Mees-Ma-As Native Art Gallery
    5 min walk
  • Ucluelet Aquarium
    5 min walk
  • Image West Gallery
    10 min walk
  • Tofino, BC (YAZ-Long Beach)
    25 min drive

Room options

View all photos for Standard Suite, 1 Double Bed

Standard Suite, 1 Double Bed

Standard Suite, 1 Double Bed

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Kitchenette

Standard Room, 2 Single Beds, Kitchenette

Standard Room, 2 Single Beds, Kitchenette

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Island West Resort

Pet-friendly motel with a marina connected to the convention center in Ucluelet
This motel features a marina, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out, and tour/ticket assistance. Change of towels is available on request.
Island West Resort offers 15 accommodations with coffee/tea makers and complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Island West Resort, you're connected to the convention center and just a quick walk from Huu-Mees-Ma-As Native Art Gallery. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at The Eagles Nest Pub
  • Amenities include laundry facilities, a terrace, and a vending machine
  • 5 minutes by foot from Ucluelet Aquarium and a 3-minute drive from Ucluelet Big Beach
  • Pets welcome for a fee (restrictions apply)
Island West Resort offers its guests a marina. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Island West Resort. Self parking is free.

Smoking is allowed in designated areas at this Ucluelet motel.

The Eagles Nest Pub - This pub specializes in Regional cuisine and serves lunch and dinner.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Eagles Nest Pub

Things to do

  • Billiards/pool table
  • Fishing

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave

Conveniences

  • Vending machine

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Marina on site
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • 5 steps to reach property
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Room amenities

Bedroom

  • Bed sheets
  • Free rollaway beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Toaster

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [1990 Bay st, Ucluelet]
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to October 31:
  • Bar/Lounge
  • Dining venue(s)
  • Laundry facilities
  • Parking area

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to 1990 Bay st, Ucluelet
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Island West Resort
Island West Resort Ucluelet
Island West Ucluelet
West Island Resort
Island West Resort Motel
Island West Resort Ucluelet
Island West Resort Motel Ucluelet

Island West Resort Reviews

Reviews

5.6
Rating 10 - Excellent. 26 out of 283 reviews" "
Rating 8 - Good. 51 out of 283 reviews" "
Rating 6 - Okay. 87 out of 283 reviews" "
Rating 4 - Poor. 68 out of 283 reviews" "
Rating 2 - Terrible. 51 out of 283 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Pragna

Liked: Staff & service
The stay was quiet and nice but not too secluded. The online photos of the room were not what it looked like in person; much more run down and older property. Kitchen, tv and bathroom amenities were good.
Stayed 2 nights in Aug 2024

4/10 Poor

Blake

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Neila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were old and outdated. My son developed a cough from the conditions of this place. Every morning the walls and floors were SOAKING WET! Yellow Pee stains on the bathroom floors. No matter how many times you flush the toilet, it always sticks like urine. Fridge STINKS of fish! Staff were unfriendly, checkout was almost impossible. It was as if we did them a favour returning the keys. I could go on for days. The only thing that saves this place is the location. Will definitely return to Ucluelet but will search for alternative accommodation.
Stayed 7 nights in Jul 2024

2/10 Terrible

Ken

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful service was terrible
Stayed 3 nights in Jul 2024

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute dive. Photos of property are extremely misleading. Dirty and mould in the bathroom.
Stayed 2 nights in Jul 2024

10/10 Excellent

Behzad

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and price for the location. The rooms include everything you’d need to “live” for your stay. There’s a stove/oven, fridge/freezer, etc and a laundromat close by. I would happily stay here again next time I am in the area. The motel is right by the marina and within walking distance to the shops in Ucluelet. I observed motel staff painting the motel while I was there so it is clear that the management cares a lot about the upkeep of the building. Book early as they fill up fast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jun 2024

2/10 Terrible

Annette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was not as shown in the photos... everything was very run down. There wasn't even any water in the shower - so it was not usable. When we informed the front desk about it and asked for parts of our fee back, we were told that we probably just couldn’t figure out the use but that it for sure „functions“. There was overall little space and you could hear every little noise. Additional to all of that the space didn’t feel clean at all and we tried to spend every minute we could away to minimize the time we had to spend there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views right by the harbour. Room very clean and equipped with full kitchen
Stayed 2 nights in Jun 2024

10/10 Excellent

Gurlal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It's our twice Family visit at this place , easy accessible to Groceries store , clean Room and quiet place to stay. Easy access to Tofino , uclulet aquarium and lighthouse must visit place.
Stayed 2 nights in May 2024

8/10 Good

Aristotle

Stayed 2 nights in Apr 2024

6/10 Okay

Keagan

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right by the water, staff was very friendly. Room was nice and clean and had plenty of amenities. Overall a fair place to stay.
Stayed 2 nights in Feb 2024

8/10 Good

Harry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good. Has everything you need, convenient location and good price. We were pretty happy. Thanks for a great stay.
Stayed 3 nights in Sep 2023

2/10 Terrible

sylvia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room to stay with my son, I felt extremely unsafe at this property, there was multiple homeless people hanging around outside and coming out of the bushes by my room. The room was dilapidated, run down, dirty and smelled absolutely horrible. My check in was sub standard as I was told to pick up my key at the pub. I walked into the room, looked around, took some pictures and I made the decision to go book a room somewhere else. I am extremely upset that I wasted $420 on this disgusting room. I want a refund!!
Stayed 2 nights in Sep 2023

2/10 Terrible

Ronda

Disliked: Cleanliness, property conditions & facilities
Hotel in Ucluelet.
The building should be demolished. There was mould in the tub, a badly stained toilet and a stain on the carpet in front of. One bed. We got a refund and went elsewhere. You obviously don’t vet what you promote. The place is unsafe.
Door to the room.
The hotel
Entrance with crooked stairs
Hallway to room
Stayed 2 nights in Sep 2023

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is no resort. It was old and run down. Dirty room, bed linen, bathroom and with paint peeling off the ceiling. We only booked this last minute because our large group needed an extra place to stay for 4 people. 2 of our group got bitten by BED BUGS, which we have pictures. I called the office when we left to report this and the manager didn’t bother to return my call. DO NOT STAY here even if it is free!!!! The booking was through Expedia and they were no help either.
Stayed 3 nights in Aug 2023

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two days through Expedia. The pictures are touched up and very outdated. The room we were provided smelled like mold, old cigarettes and rotton meat. My wife and I wouldn't even stay the night. The beds were infested with something (bed bugs?) but we couldn't even stay an hour, we returned the keys promply went the Ukee Peninsula motel. This place should be condemed. Please don't waste your money.
Stayed 2 nights in Aug 2023

2/10 Terrible

Louis

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We were able to check in early which was nice but once we got in the room it smelled like mold and there was a dirty dusty shirt my kids found under the dresser. We will never stay here again
Stayed 2 nights in Aug 2023

4/10 Poor

Xiu Yun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is very helpful, but the property is too old. The shower runs cold water suddenly, the forcet is like sprinkler. The location is convenient.
Stayed 5 nights in Jul 2023

2/10 Terrible

Kate

Stayed 2 nights in Jul 2023

10/10 Excellent

Gurlal

Travelled with family and small children
Have a great Time, clean Room, great service and Reasonable price will surely back next Time. Thanks for providing valuable information and response even when Office close for Victoria Day.
Stayed 2 nights in May 2023

6/10 Okay

Renée

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Endroit pratique qui doit rénové
Motel désuet- laissé à l’abandon- ne vaut pas le montant demandé.Sachant mon arrivée aurait dû avoir du chauffage cela a pris un 24 h pour chauffer le tout. Contour du bain très sale et joints des céramiques aussi toutes les plaintes autour des murs. Bouilloir à jeter toute noire dedans- toilette bruyante après la chasse d’eau Bref à ne pas aller si ce n’est pas rénové
Stayed 3 nights in Nov 2022