Crowne Plaza Panama Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Panama Airport by IHG

Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Exterior
Meeting facility
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
Ave. Domingo Diaz, Corregimineto De Tocumen Hacia El, Tocumen, Panama, 816016660
  • Los Pueblos Commercial Center
    ‪8 min drive‬
  • Metromall Panama
    ‪8 min drive‬
  • Panama Viejo
    ‪12 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪7 min walk‬

Room options

Room, 2 Queen Beds, Mobility Accessible (Transfer Shower)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About this property

Crowne Plaza Panama Airport by IHG

Family-friendly hotel with airport shuttle service and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and valet parking.
Crowne Plaza Panama Airport by IHG offers 144 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Panama Airport by IHG. During your stay, you'll be close to Metromall Panama. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at The Gate Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests like the breakfast and restaurant
  • 8 minutes by car from Los Pueblos Commercial Center and 8 minutes from Metromall Panama
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crowne Plaza Panama Airport by IHG offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 6 meeting rooms are available. Event space at this hotel measures 5295 square feet (492 square meters) and includes conference space. The family-friendly Crowne Plaza Panama Airport by IHG also features tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 4-star Tocumen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
The Gate Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free self parking on site
  • Valet parking on site (PAB 4 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 18.50 for adults and PAB 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Gate Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5,295 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PAB 150 per pet, per stay, plus a one-time cleaning fee of PAB 200
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PAB 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 18.50 for adults and PAB 10.00 for children
  • Valet parking fee: PAB 4 per stay
  • Pet fee: PAB 150 per pet, per stay plus PAB 200 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PAB 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Panama Airport Hotel
Crowne Plaza Panama Airport
Crowne Plaza Panama Airport Panama City

Crowne Plaza Panama Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1125 out of 2079 reviews
Rating 8 - Good. 486 out of 2079 reviews
Rating 6 - Okay. 237 out of 2079 reviews
Rating 4 - Poor. 133 out of 2079 reviews
Rating 2 - Terrible. 98 out of 2079 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hazel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on Christmas Eve. The place was so close to the airport. The shuttle was on time. The hotel is very nice. We loved the beds and slept like babies. Would definitely come back.
Stayed 1 night in Dec 2024

6/10 Okay

Lauren, TUCSON

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I liked the proximity of this hotel to the airport, the staff is very friendly and super welcoming. The property could use a little bit more cleaning in the rooms. The floor were dirty in the sense of marks and stains on them. It looked like they were deleted, but not mopped. For the price, I was expecting much better.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Moldy rooms save your money, stay in the city
Had a subpar stay. The rooms are in terrible condition for a hotel expecting $180 a night. I’m glad we were only there for a layover. The bathroom door was legit inflated due to water damage. The walls were moldy and water stained. Mind you we also paid for a premium room. The internet was also laggy. You’re price gouged for being close to the airport. Save the money and stay in the city where even if it’s a bit further. That said the lobby/gym was just fine. The staff was also super nice and are the only reason this stay gets any stars.
Stayed 1 night in Dec 2024

6/10 Okay

Caroline

Liked: Property conditions & facilities
Disliked: Staff & service
Good location but...
Dirty shuttle bus, dirty blanket, terrible service in the restaurant/bar.Our king bed had a sheet and single sized blanket turned sideways. It didn't work well with two people in the bed. One plus was that it was very convenient to the airport.
Stayed 1 night in Dec 2024

4/10 Poor

Morris

Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best airport hotel
Stayed 1 night in Dec 2024

4/10 Poor

Junichiro

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were nice, but facilities were terrible.
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great and the staff was exceptional!
Stayed 1 night in Dec 2024

4/10 Poor

Bo, Walnut

Stayed 1 night in Nov 2024

10/10 Excellent

Tamarra

Stayed 1 night in Aug 2024

8/10 Good

Krystael

Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Stayed 1 night in Dec 2024

8/10 Good

Chardai

Liked: Amenities, property conditions & facilities
Food was good, area was in good proximity to food places and airport. Clean hotel
Stayed 1 night in Dec 2024

6/10 Okay

Kevin, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is too noisy for me to sleep at night. Constant traffic noise even on the 7th floor.
Stayed 1 night in Dec 2024

6/10 Okay

Pablo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
In contradiction with my previous stay, this time the service was substandard starting with the restaurant. The service was slow and not up to the standards I witnessed last week. Moreover, the room assigned to me was missing the basic things I had before( no coffee maker and iron ). Had to call the front desk to request both items.
Stayed 1 night in Dec 2024

6/10 Okay

MR MICHAEL F

Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
overall quite good
Stayed 1 night in Dec 2024

10/10 Excellent

Pablo

Liked: Staff & service, property conditions & facilities
Es idea de convenient location, the stagf is super friendly and professional
Stayed 1 night in Dec 2024

2/10 Terrible

Allen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Overpriced! Bed was not made correctly, no top sheet, blanket was for a twin bed not the king bed we had. Buffet overpriced and crap. Do not recommend except close to airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms and next to the airport
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Muy lento el check in
Stayed 1 night in Dec 2024

10/10 Excellent

Gordon

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

lilia beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

Sotirio

Stayed 1 night in Oct 2024

10/10 Excellent

Estela I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and service
Stayed 1 night in Dec 2024