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The Grosvenor

3.0 star property

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Photo gallery for The Grosvenor

Front of property – evening/night
Suite
Casino
Bar (on property)
Executive Room, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
26 Cains Terrace, Timaru
  • South Canterbury Museum
    ‪6 min walk‬
  • Trevor Griffiths Rose Garden
    ‪11 min walk‬
  • Caroline Bay Beach
    ‪12 min walk‬
  • Timaru (TIU-Richard Pearse)
    ‪16 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Single Room with 1 Single Bed)

Standard Room, Non Smoking (Single Room with 1 Single Bed)

Standard Room, Non Smoking (Single Room with 1 Single Bed)

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking

Executive Room, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking

Superior Room, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Grosvenor

Eco-certified Timaru hotel in Timaru Central with a casino
Along with a casino, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
The Grosvenor offers 49 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Timaru hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Grosvenor. During your stay, you're just a quick walk from South Canterbury Museum. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and conference space
  • Just a 3-minute drive from Caroline Bay Beach and 8 minutes from DB Brewery
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. Event space at this hotel measures 1787 square feet (166 square meters) and includes conference space. The eco-certified The Grosvenor also features a casino, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Timaru hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.
TGB - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:30 AM–9:30 AM on weekends: NZD 13.00-24.00 for adults and NZD 13.00-24.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • TGB

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (1787 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • 18 casino slot machines
  • Casino (2422 square feet of space)
  • Casino gaming table
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Business center
  • Casino
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 13.00 to 24.00 for adults, and NZD 13.00 to 24.00 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grosvenor Hotel Timaru
Grosvenor Timaru
The Grosvenor Hotel
The Grosvenor Timaru
The Grosvenor Hotel Timaru

The Grosvenor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 209 out of 767 reviews
Rating 8 - Good. 330 out of 767 reviews
Rating 6 - Okay. 150 out of 767 reviews
Rating 4 - Poor. 57 out of 767 reviews
Rating 2 - Terrible. 21 out of 767 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities
She’s an old girl but comfortable rooms, nice staff and affordable rooms
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated old hotel.
Stayed 1 night in Nov 2024

8/10 Good

Wade

Liked: Staff & service
Staff were friendly, The room I stayed in wasn't the greatest, Mold on the walls and very very basic. Also next to the train station was very loud engine noises super early in the morning.
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Stayed 1 night in Oct 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, we were only in for one night, but enjoyed the use of the warm, clean room with all ammenities covered. Will definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly, helpful and happy to chat about the history of the old building. The pricing was very reasonable at $255 for two nights. The room was very spacious. I would certainly stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Madeleine

Stayed 3 nights in Sep 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely refurbished rooms
Stayed 1 night in Oct 2024

8/10 Good

Alexander, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was pleasant.
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities
The property is old but was obviously upgraded a few years back. Friendly service, great location. The seal around the bath needs some urgent attention. While I could hear street noise, the room was warm and I had a good night sleep.
Stayed 1 night in Oct 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great to see a character heritage building being restored and used so well.
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fab. Rooms are clean and much bigger than you expect. Level floors, nice heating. GREAT STAFF & FOOD!! And the price is great!!
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Stayed 2 nights in Sep 2024

2/10 Terrible

Stanislavs

Business traveller
Disliked: Amenities, property conditions & facilities
Stay away from this place! Not as on pictures - quite dated and poor place Room is dated and not in best condition, bathroom is like from 70ies, when raised it with reception they said it is an oldest room and no other option available. Also had to put drunk teenagers to sleep at midnight as they were noisy. And guess what I got from reception or management- nothing. Avoid this place at all costs.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a room on the second floor which has been recently renovated. Apart from the landing area from the lift which is still being finished, the hallway and room was lovely. The bed was a bit lumpy. But our room was great, clean, modern and quiet. Very good value for money, and nice downtown location, easy walk to cafes. Because there is a bar on the street level, there were a few folks about on the street who had clearly over overindulged. But they were harmless. Overall very pleased with our stay and would recommend.
Stayed 1 night in Sep 2024

8/10 Good

Steve

Business traveller
Liked: Amenities
Heritage property. Newly refurbished rooms excellent. Bathroom and fittings well above expectations. Only disappointing thing was size of towels and lack of soap rack in shower.
Stayed 1 night in Sep 2024

10/10 Excellent

Allan

Stayed 1 night in Aug 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous wee spot to stop off at in Timaru.
Stayed 1 night in Sep 2024

8/10 Good

Warren

Liked: Cleanliness, amenities, property conditions & facilities
In the middle of Timaru easy parking not expensive
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Economical, clean but decor in need of a makeover. Have stayed previously and would again but frustrated this time that tv remote didn’t work (couldn’t get any sound)
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, our room was perfect and the staff were super friendly and welcoming. Plus a great meal and drink in the bar and restaurant. Many thanks
Stayed 1 night in Aug 2024