One Tijuana Otay

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Tijuana Otay

Reception
Lobby
Meeting facility
Superior Room, 1 Queen Bed
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Autonomous University of Baja California
    5 min walk
  • La Cosecha
    3 min walk
  • Tijuana Bus Station
    4 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    8 min drive

Room options

Superior Room, 2 Single Beds

  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

One Tijuana Otay

Eco-certified hotel with free breakfast connected to a shopping center in Tijuana
Along with a snack bar/deli, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe. Housekeeping is available on request.
One Tijuana Otay offers 120 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at One Tijuana Otay. During your stay, you'll be connected to a shopping center, and just a quick walk from Autonomous University of Baja California. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Guests speak favorably about the proximity to the airport and the location
  • Just a 2-minute drive from U.S. Consulate General Tijuana and 8 minutes from San Ysidro Border Crossing
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The eco-certified One Tijuana Otay also features laundry facilities, a front-desk safe, and an elevator. Free self parking is available.

This 3-star Tijuana hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1010 reviews" "
Rating 8 - Good. 224 out of 1010 reviews" "
Rating 6 - Okay. 99 out of 1010 reviews" "
Rating 4 - Poor. 50 out of 1010 reviews" "
Rating 2 - Terrible. 70 out of 1010 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Armando Vega

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Need better food more variety on breakfast the food is really unacceptable tnks and see you
Stayed 1 night in Sep 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Sep 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that everything close very good locatio
Stayed 1 night in Sep 2024

10/10 Excellent

reyna

Liked: Amenities, property conditions & facilities
Conviene
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location closer to the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Esmeralda

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Ramses

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A lot of places to eat at night at a very short distance. Reception staff wasn’t very friendly, they weren’t rude but they weren’t friendly.
Stayed 1 night in Sep 2024

8/10 Good

Maria G

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Valeria

Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel only minor details need to be addressed
Stayed 1 night in Aug 2024

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Javier

Stayed 2 nights in Aug 2024

2/10 Terrible

Felipe

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt even stay there and they took my money. its a rip off!!
Stayed 1 night in Aug 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks you for everything
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

GIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is too noise ,its a bar playing music like if was inside the room until almost 3 am Rooms are too small, the hotel does not have a parking lot ,it is inside a big plaza and you park in the street .that is an inconvinient if you are traveling and need to live your stuff on the car
Stayed 1 night in Aug 2024

10/10 Excellent

Carvin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need. Super clean, small rooms but clean and modern, tons of donig in the plaza Close to airport, airport taxi $400, Uber $80 Don’t fall for the airport taxi
Stayed 1 night in Jul 2024

10/10 Excellent

Jose Nerio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING
Stayed 2 nights in Aug 2024

8/10 Good

Fran

Stayed 1 night in Aug 2024