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One Tijuana Otay

3.0 star property

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Photo gallery for One Tijuana Otay

Reception
Meeting facility
Lobby
Superior Room, 1 Queen Bed
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Autonomous University of Baja California
    ‪5 min walk‬
  • Alameda Otay
    ‪6 min walk‬
  • High Performance Center in Tijuana
    ‪12 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 2 Single Beds

  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Fiesta Inn Tijuana Otay

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1010)
The price is €127
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Fiesta Inn Tijuana Otay

About this property

One Tijuana Otay

Eco-certified hotel with free breakfast connected to a shopping center in Tijuana
This smoke-free hotel features a snack bar/deli, self parking, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available on request.
One Tijuana Otay offers 120 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at One Tijuana Otay. During your stay, you'll be connected to a shopping center, and just a quick walk from Autonomous University of Baja California. You'll find features like free breakfast and free WiFi in public areas, plus a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Guests speak favorably about the proximity to the airport and the location
  • Just a 2-minute drive from U.S. Consulate General Tijuana and 8 minutes from San Ysidro Border Crossing
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The eco-certified One Tijuana Otay also features laundry facilities, a front-desk safe, and an elevator. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1006 reviews
Rating 8 - Good. 216 out of 1006 reviews
Rating 6 - Okay. 97 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 64 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Victor Mata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in Nov 2024

2/10 Terrible

Nataly

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was horrible smelt bad and hair in the shower
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice plaza with lots of activity and dining options for every taste!!!!!
Stayed 1 night in Nov 2024

2/10 Terrible

Laura A

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nomás, ojalá que tenga más espacio Para estacionarse uno
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very comfortable and perfectly placed condo. Breakfast was delicous
Stayed 1 night in Nov 2024

8/10 Good

Hector Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT EASY TO ARRIVE
great location, not easy to get into the comercial center
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Stayed 1 night in Nov 2024

6/10 Okay

Lilian

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Just ok
Hotel was ok. Service not the best, validation for parking was always a problem till I check out. Not recommended if you’re a light sleeper, very loud music coming from a place in front of our room that runs until very late (3am and still going). New place, very clean. Bed a little on the hard side but we sleep ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Osvaldo

Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really great the days that i was there wirh my family and didnt need to leave the plaza cuz theres a lot of restaurants and places to shop at
Stayed 3 nights in Oct 2024

4/10 Poor

Marco

Business traveller
Liked: Cleanliness, staff & service, amenities
The rooms are clean but very small, nothing larger than a Queen size bed, very uncomfortable bathroom, hallway carpet with ripples and no where close to park.would not stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

Rachel

Stayed 1 night in Oct 2024

10/10 Excellent

Jeanette, San Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like that the property is in the Alameda Otay Plaza which is safe and secure. All you need is within walking distance.
Stayed 1 night in Nov 2024

8/10 Good

MIGUEL

Liked: Staff & service
Vary hard to find parking for the car and room too small
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Part of Town, Close to US Consulate
I was looking for a hotel walking distance to the US Consulate with breakfast included. One Tijuana Otay met all my needs. Quick border crossing after my appointment at the Otay pedestrian trip. Great overall stay. Chilequiles were great by the way haha.
US Consulate (10-15 minute walk)
View from room (4th floor)
Family oriented shops and restaurants.
View of hotel taken from parking lot of US Consulate to show proximity.
Stayed 1 night in Oct 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pudimos descansar 😴 que era lo que buscábamos , y el desayuno muy completo y super delicioso 😋 Gracias , y el trato muy amable , rápido y profesional , Muchas gracias.
Stayed 1 night in Oct 2024

10/10 Excellent

Gladis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

JUAN

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but clean and quiet.
Stayed 1 night in Sep 2024

8/10 Good

Stephanie, Perris

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024