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Hotel Palacio Azteca

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Point of interest
Point of interest
Point of interest
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Spa
  • Breakfast included
  • Laundry

Explore the area

Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
  • CAS Visa USA
    11 min walk
  • Restaurant Mexicano
    1 min walk
  • Beyer Blvd Trolley Station
    16 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

In-room safe, desk, blackout curtains, iron/ironing board

Suite

  • 60 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 60 sq m
  • Sleeps 2
  • 2 King Beds and 2 Double Sofa Beds

Similar properties

Exterior

Grand Hotel Tijuana

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (3021)
The price is €142
for 1 room
includes taxes & fees
3 Jan - 4 Jan
Grand Hotel Tijuana

About this property

Hotel Palacio Azteca

Family-friendly Tijuana hotel in Downtown Tijuana with free breakfast
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hotel Palacio Azteca offers 201 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Palacio Azteca. During your stay, you're just a quick walk from Plaza Financiera Rio. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free full breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 14 minutes by foot from Plaza Rio Commercial Center and a 1-minute drive from Paseo Chapultepec
  • Free airport shuttle service
Hotel Palacio Azteca offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Palacio Azteca. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 3.5-star Tijuana hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to noon.
Ixchel Restaurant - Onsite buffet restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5000 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Palacio Azteca offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Hotel Palacio Azteca Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 484 out of 1005 reviews" "
Rating 8 - Good. 232 out of 1005 reviews" "
Rating 6 - Okay. 111 out of 1005 reviews" "
Rating 4 - Poor. 73 out of 1005 reviews" "
Rating 2 - Terrible. 105 out of 1005 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Norma, mcfarland

Stayed 1 night in Aug 2024

10/10 Excellent

Eugenio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blessed
It's was good ... they take care of you like a mom take care of her little kids ... they treat you good and make sure you have everything you need to have a good stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! Staff is always nice. I have an issue with my toilet. << I was fixed fast. The hotel was very clean. I started stay there a while back. I love the location. Many walkable locations. Safe.
Stayed 6 nights in Sep 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2024

10/10 Excellent

Cuauhtemoc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

6/10 Okay

Jeanette

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Magdalena, Montebello

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Jeffrey

Travelled with partner
Disliked: Property conditions & facilities
Reserved room for $$ paid $$$ Breakfast isn’t included
Stayed 1 night in Aug 2024

8/10 Good

Raquel

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I loved everything about it, the only thing was the free breakfasts confusion, was suppose to be free and we got charged every Time. The pool was filled with leafs when we arrived but got cleaned the next day. They have so many restaurants and good food options walking distance (for us the best restaurant was Sophia’s Italian)definitely come again
Stayed 3 nights in Aug 2024

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Arlene

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

José Agustín

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Javier

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Slow motion staff.
Clean, good food. Pricey food and drinks. Staff no very helpful. TV wasn’t working properly.
Stayed 2 nights in Aug 2024

8/10 Good

Cesar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lots to do in the area, heavy car traffic so not ideal for walking but we managed to get around on foot. Lots of good food and small shops
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gr8 hotel in the Davila section of Tijuana. Staff is friendly & conscientious. Free breakfast was delicious & the buffet had options for multiple dietary needs. Thank you for a wonderful stay
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Amenities
Good
Stayed 2 nights in Aug 2024

2/10 Terrible

Raffi

Stayed 1 night in Jul 2024

4/10 Poor

Erika

Travelled with family
Liked: Staff & service
The pillows were uncomfortable to much noise
Stayed 1 night in Jul 2024

4/10 Poor

Heliodoro

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024