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Hotel Lucerna Tijuana

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Lucerna Tijuana

Terrace/patio
LCD TV
Terrace/patio
Outdoor pool
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa

Explore the area

Map
Paseo del los Heroes #10902, Zona Rio, Tijuana, BC, 22320
  • CAS Visa USA
    ‪8 min walk‬
  • Paseo Chapultepec
    ‪13 min walk‬
  • Plaza Rio Commercial Center
    ‪14 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room (1 Cama King Size)

Deluxe Room (1 Cama King Size)

Deluxe Room (1 Cama King Size)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Lucerna select, 1 Cama King Size

Lucerna select, 1 Cama King Size

Lucerna select, 1 Cama King Size

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

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About this property

Hotel Lucerna Tijuana

Luxury hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 6 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is available on request.
Hotel Lucerna Tijuana offers 168 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Lucerna Tijuana. During your stay, you're just a quick walk from Plaza Landmark Tijuana Shopping Center. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 6 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 8 minutes by foot from CAS Visa USA and a 3-minute drive from San Ysidro Border Crossing
Hotel Lucerna Tijuana offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 6 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. The luxury Hotel Lucerna Tijuana also features a terrace, a garden, and concierge services. Free self parking is available.

This 4.5-star Tijuana hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to noon.
Hotel Lucerna Tijuana has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–noon: USD 28 for adults and USD 16 for children
  • 2 restaurants
  • 6 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lucerna Tijuana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lucerna
Hotel Lucerna Tijuana
Lucerna Hotel
Lucerna Hotel Tijuana
Lucerna Tijuana Hotel
Tijuana Hotel Lucerna
Tijuana Lucerna
Lucerna Tijuana
Lucerna
Hotel Lucerna Tijuana Hotel
Hotel Lucerna Tijuana Tijuana
Hotel Lucerna Tijuana Hotel Tijuana

Hotel Lucerna Tijuana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 718 out of 1072 reviews
Rating 8 - Good. 155 out of 1072 reviews
Rating 6 - Okay. 89 out of 1072 reviews
Rating 4 - Poor. 48 out of 1072 reviews
Rating 2 - Terrible. 62 out of 1072 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ruby

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION AND FRIENDLY STAFF! BAD EXPERIENCE WITH ROOM NEXT DOOR, VERY LOUD!!
Stayed 2 nights in Nov 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Good as allaways
Stayed 2 nights in Nov 2024

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic experience staying at this hotel! The staff was absolutely amazing, and Salvador stood out by going above and beyond to assist me. His exceptional customer service truly made my stay memorable – some of the best service I’ve ever received! The hotel itself was excellent, and I wholeheartedly recommend staying here. I’ll definitely be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very good
Stayed 1 night in Dec 2024

2/10 Terrible

Marissa

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was not clean. There was hair everywhere and dust and small particles all over the floor.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robin

Stayed 1 night in Oct 2024

2/10 Terrible

Norma

Travelled with partner
This hotel was absolutely a big mistake. Hotel books venues over the weekend and definitely was not able to get rest music didn’t stop until 3:30am. Also it took security over an hour to get a loud annoying guest out of the room next to mine!! Horrible experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice .... enjoy the stay there
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Stayed 4 nights in Oct 2024

10/10 Excellent

S

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness
Love this place.
Stayed 1 night in Nov 2024

10/10 Excellent

rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy time!
I had a good time I always stayed in this Hotel because I liked and I will stay again for sure.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best of the best
Stayed 2 nights in Nov 2024

4/10 Poor

Roger, Fontana

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The property is beautiful but the room is a disaster. The floor was super dirty and sticky. The bathroom looks oudated. The walls were paper thin. I was able to hear the people next door. They were super loud and I was unable to sleep the whole night. The bed was so uncomfortable. The beds made a lot of noise every time I would turn or laid on it.
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the front desk were very helpful and polite . I will be staying there if I travel again and will recommend it to friends and family.
Stayed 1 night in Nov 2024

8/10 Good

Mario alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lidia

Stayed 1 night in Nov 2024

10/10 Excellent

Naeema, LOS ANGELES

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were pleasantly surprised and would return and recommend it to our friends.
Stayed 1 night in Nov 2024

8/10 Good

Mario, Oakland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucerna it’s a brand that would encounter if you travel in certain cities in northern Mexico. They have an excellent level of customer service and a system that rotates managers and key personal to export their values across the properties. This property is Tijuana best true option for staying. Conform with safety and includes a roof deck Reataurant with true to form sushi food and other adaptations to fresh sea food. Rooms nothing to write home about but was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024