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Hotel Lucerna Tijuana

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lucerna Tijuana

Terrace/patio
Outdoor pool
LCD TV
Terrace/patio
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Paseo del los Heroes #10902, Zona Rio, Tijuana, BC, 22320
  • CAS Visa USA
    8 min walk
  • Paseo Chapultepec
    13 min walk
  • Plaza Rio Commercial Center
    14 min walk
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room (1 Cama King Size)

Deluxe Room (1 Cama King Size)

Deluxe Room (1 Cama King Size)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Lucerna select, 1 Cama King Size

Lucerna select, 1 Cama King Size

Lucerna select, 1 Cama King Size

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior
Grand Hotel Tijuana
Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (2937)
The price is €138
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Grand Hotel Tijuana

About this property

Hotel Lucerna Tijuana

Luxury Tijuana hotel in Zona Rio with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 6 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is available on request.
Hotel Lucerna Tijuana offers 168 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Lucerna Tijuana. During your stay, you're just a quick walk from Plaza Landmark Tijuana Shopping Center. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 6 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 8 minutes by foot from CAS Visa USA and a 3-minute drive from San Ysidro Border Crossing
Hotel Lucerna Tijuana offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 6 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. The luxury Hotel Lucerna Tijuana also features a terrace, a garden, and concierge services. Free self parking is available.

This 4.5-star Tijuana hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to noon.
Hotel Lucerna Tijuana has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–noon: USD 28 for adults and USD 16 for children
  • 2 restaurants
  • 6 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lucerna Tijuana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lucerna
Hotel Lucerna Tijuana
Lucerna Hotel
Lucerna Hotel Tijuana
Lucerna Tijuana Hotel
Tijuana Hotel Lucerna
Tijuana Lucerna
Lucerna Tijuana
Lucerna
Hotel Lucerna Tijuana Hotel
Hotel Lucerna Tijuana Tijuana
Hotel Lucerna Tijuana Hotel Tijuana

Hotel Lucerna Tijuana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1005 reviews" "
Rating 8 - Good. 155 out of 1005 reviews" "
Rating 6 - Okay. 90 out of 1005 reviews" "
Rating 4 - Poor. 55 out of 1005 reviews" "
Rating 2 - Terrible. 75 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kinda noisy from street traffic and AC wouldn’t work properly didnt cool the room. Food was good and pool was fun.
Stayed 1 night in Aug 2024

4/10 Poor

Jesus

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
.
Stayed 1 night in Aug 2024

10/10 Excellent

Isidro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2024

2/10 Terrible

Carlos

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Erika J

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

4/10 Poor

Manny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Bueno
Last minute checkin and for the price of the room it was it worth the stay. I sent a request to get moved through hotels.com and that they will let the hotel know and to wait for an email. The room was a bit outdated floor was dirty no hot water in the shower and tile in the shower was broken. For suppossidly 4 🌟 room was actually a 1 🌟
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

10/10 Excellent

Azalea

.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 2 nights in Aug 2024

2/10 Terrible

Cesar

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
A/c didn’t work called several times they sent someone to repair it but didn’t work they decided to switch rooms at midnight but our children were asleep it was very inconvenience to our family so we had to sleep in a hot room for 2 nights
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Isabel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This Hotel is over priced for what you get. we first checked in room 211 smelled like urine and the AC was not working. If you pay $20.00 more you can stay at K Towers which is nice and clean . I have stayed their and I loved it. STAY AWAY from LUCERNA
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

8/10 Good

Tom

Business traveller
NICE HOTEL BUT THAY CAN DO BETTER WITH SERVICES
Was experience that i won't forget no body deserves to others, it start one of the electrical outlets not working for air hair dryer, shower drain was pluged , water drain out all over the room, this happened after 9:00 pm we have to evacuate to other room ,for the night around 10 pm the hotel personal came to clean and fixed the issue with drain other than that No offers for the inconvenience of our staying
Stayed 1 night in Aug 2024

8/10 Good

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room AC was locked at certain temperature (21C) which was a bit warmer than what I like.
Stayed 1 night in Aug 2024

6/10 Okay

Rosalinda

Travelled with group
Liked: Cleanliness, staff & service, room comfort
I love this hotel, the service and location. The only issue was the AC. It wasn’t working well that night.
Stayed 1 night in Jul 2024

10/10 Excellent

BLANCA ELIZABETH

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time staying at this hotel and first review. I Love this hotel and staff! I felt safe, service is top notch, and food was great! I did feel like some areas of the bathtub trim/caulking needed to be redone and the reading light near the bed went out and they were unable to replace the bulb for some reason but overall the room was clean and bed was super comfortable. I will definitely return. Thank you Lecerna for a comfortable stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Carmen

Liked: Staff & service
Noise
Stayed 1 night in Aug 2024

10/10 Excellent

Kasheta, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, excellent service. My new favorite hotel in Tijuana and now I want to visit the Ensenada location.
Stayed 1 night in Aug 2024

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to upgrade to the K. The original room was not like on the hotel site
Stayed 2 nights in Aug 2024

10/10 Excellent

LARRY

Great customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, beds are super comfortable. They have a huge pool. Staff at check-in is great. The only improvement they need to make is to have service at the pool b/c there are no waiters taking food or drink orders. Other that that, I highly recommend it.
Stayed 2 nights in Jul 2024