Hotel Los Altos

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Los Altos

Family Room, 1 Bedroom
Reception
Exterior
Reception
Free self-parking, free valet parking

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Martin Careaga 1888, Los Altos, Tijuana, BC, 22536
  • Fronton Jai Alai Palace
    6 min drive
  • Tacos Javier
    9 min walk
  • Beyer Blvd Trolley Station
    20 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    30 min drive

Room options

Standard Room, 1 Bedroom

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Bedroom

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Bedrooms

  • 40 sq m
  • Sleeps 6
  • 3 Queen Beds

Family Room, 2 Bedrooms

  • 30 sq m
  • Sleeps 6
  • 2 King Beds

Family Room, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Los Altos

Hotel in Tijuana with free valet parking and a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and laundry facilities. Change of towels is available on request.
Hotel Los Altos offers 64 accommodations with safes and complimentary bottled water. Cable television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

During your stay at Hotel Los Altos, you'll be close to San Ysidro Border Crossing. You'll find features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a front-desk safe, and laundry facilities
  • 8 minutes by car from San Ysidro Border Crossing and 10 minutes from Las Americas Premium Outlets
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Los Altos. Self parking and valet parking are free.

This 3-star Tijuana hotel is smoke free.

Hotel Los Altos has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Los Altos Tijuana
Los Altos Tijuana
Hotel Los Altos Hotel
Hotel Los Altos Tijuana
Hotel Los Altos Hotel Tijuana

Hotel Los Altos Reviews

Reviews

6.8
Rating 10 - Excellent. 154 out of 519 reviews" "
Rating 8 - Good. 123 out of 519 reviews" "
Rating 6 - Okay. 91 out of 519 reviews" "
Rating 4 - Poor. 51 out of 519 reviews" "
Rating 2 - Terrible. 100 out of 519 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Veronica

Stayed 3 nights in Sep 2024

10/10 Excellent

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2024

2/10 Terrible

Noemi

Stayed 3 nights in Sep 2024

2/10 Terrible

Natalia

Stayed 2 nights in Aug 2024

4/10 Poor

Moises, palmdale

Noise in the building and two time during the day no water
Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Stayed 1 night in Aug 2024

8/10 Good

Cristopher

Liked: Cleanliness
Disliked: Property conditions & facilities
It's ok for the price and location.
Stayed 2 nights in Sep 2024

2/10 Terrible

Araceli

Disliked: Cleanliness, property conditions & facilities
Stayed her for three nights in two different rooms the first room was nasty the sheets and mattress were dirty and stained there was a lot of weird activity going on at night noise men yelling and many of middle eastern people . The second room was better than the first but we ended not even sleeping there the hotel got rated by an unknown agency they didn’t identify themself nor did they have a badge or agency name of their uniforms they just said it was an immigration trafficking raid !! We ended up leaving without money back or anything don’t stay here especially with kids
Stayed 1 night in Aug 2024

2/10 Terrible

Araceli

Disliked: Cleanliness, property conditions & facilities
Stayed her two night honestly it’s the worst there’s noise and people yelling all night unable to sleep not unless your on crack and don’t care about sleep never again will I stay here
Stayed 2 nights in Aug 2024

2/10 Terrible

Jasmine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had bed bugs and not save environment
Stayed 4 nights in Aug 2024

2/10 Terrible

Karla

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees weren’t that bad but would not come here again due to it being dirty and had a bad smell in the rooms and on top of it all they wouldn’t give us a refund.
Stayed 4 nights in Aug 2024

2/10 Terrible

Diana

Disliked: Cleanliness, property conditions & facilities
Possibly the worst stay I’ve ever encountered now this hotel is labeled as such, but it definitely should be a motel. The linen is not properly cleaned or old with stains . You can hear rats in the walls all day. The parking lot is always loud at all hours of the day and night. You’re definitely getting the quality for what you’re are paying for. Do not recommend
Stayed 5 nights in Aug 2024

10/10 Excellent

Astrid sarai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hector

Stayed 1 night in Jul 2024

4/10 Poor

R

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No AC, no dinning, totally isolated area on top of hill. It is a motel, not a hotel. Super noisy as cars park in front of rooms & people congregate outside, since there is no libby at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Hector

Stayed 1 night in Jul 2024

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Alicia

Travelled with partner
Was good for one night, thank you very much
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here's the revised version of your text: It is clean, the staff is friendly, and there are grocery stores and many local food options around. It is recommended for those seeking an affordable, clean place with AC, a screen, a private bathroom, and good-speed internet. This is exactly what I wanted, and I stayed for 16 days.
Stayed 1 night in Jul 2024

2/10 Terrible

Eduardo

Stayed 2 nights in Jul 2024

2/10 Terrible

Ana Karen

No se encuentra el hotel en la dirección del mapa
Stayed 1 night in Jul 2024

8/10 Good

Ahmed

Stayed 3 nights in Jul 2024

8/10 Good

Ahmad

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

About as average as it can get
It's a very average hotel. The big problem here is the parking situation, it is absolutely atrocious. Nearly impossible to get in, gets super cramped, they don't have enough spaces for the rooms they have and cars will block you in. Staff makes note of cars blocking so they can call the room and ask them to move the car for you but honestly it's just an unnecessary hassle. We parked on the public street and got blocked by some flea market, which again was an easy fix but it's just minor annoyances I'd rather not deal with. Also, I got charged about $10 extra than what I was supposed to according to my reservation. Couple of ants in the bathroom but didn't seem like an infestation, probably wandered in through the window. AC worked well. Caution with the TV if you're traveling with little ones. I was flipping channels and came across a couple of pornographic (full nudity) shows. Thankfully my kid didn't see, but still... would have appreciated a warning.
Stayed 2 nights in Jul 2024