City Express by Marriott Tijuana Insurgentes

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Tijuana Insurgentes

Lobby lounge
Room, 2 Double Beds, Non Smoking
Property amenity
Lobby lounge
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
Blvd. Insurgentes 5950, Col. El Lago, Tijuana, BC, 22210
  • Macroplaza Insurgentes
    4 min walk
  • World Trade Center Tijuana
    11 min walk
  • El Trompo Interactive Museum Tijuana
    12 min walk
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    18 min drive

Room options

Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

City Express by Marriott Tijuana Insurgentes

Hotel with free breakfast, near World Trade Center Tijuana
This smoke-free hotel features a fitness center, a business center, and dry cleaning. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
City Express by Marriott Tijuana Insurgentes offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards. 32-inch LCD televisions come with cable channels. Bathrooms include showers.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at City Express by Marriott Tijuana Insurgentes, you're just a quick walk from Macroplaza Insurgentes. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Within a 15-minute walk of World Trade Center Tijuana and El Trompo Interactive Museum Tijuana
  • Free local-area shuttle service
WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Free breakfast is served daily. A free area shuttle within 10 km is available. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly City Express by Marriott Tijuana Insurgentes. Self parking is free.

This 3-star Tijuana hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 10 km

Food and drink

  • Free full breakfast available daily 6:30 AM–10 AM

Things to do

  • Fitness centre

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

City Express Insurgentes Hotel
City Express Insurgentes Hotel Tijuana
City Express Tijuana Insurgentes
City Express Tijuana Insurgentes Hotel
City Express Tijuana Insurgentes
City Express by Marriott Tijuana Insurgentes Hotel
City Express by Marriott Tijuana Insurgentes Tijuana
City Express by Marriott Tijuana Insurgentes Hotel Tijuana

City Express by Marriott Tijuana Insurgentes Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 372 out of 1006 reviews" "
Rating 8 - Good. 247 out of 1006 reviews" "
Rating 6 - Okay. 136 out of 1006 reviews" "
Rating 4 - Poor. 99 out of 1006 reviews" "
Rating 2 - Terrible. 152 out of 1006 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check inn the property was clean
Stayed 1 night in Sep 2024

4/10 Poor

Adrian

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good just did not like that there is not enough light in the room.
Stayed 1 night in Sep 2024

6/10 Okay

Luz

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Aide

Stayed 1 night in Sep 2024

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
i have never like the poor access to the property. been staying there for many years now and its still bother me that its only one access to it.
Stayed 1 night in Aug 2024

8/10 Good

Jesus Aaron, Las Vegas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Buen servicio
Stayed 1 night in Aug 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

10/10 Excellent

Mildred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Chung Ki, CYPRESS

Business traveller
Liked: Cleanliness, staff & service, amenities
I had to change room due to internet issue. Then found electric outlet issue at new room.
Stayed 1 night in Aug 2024

4/10 Poor

CHRISTIAN

Disliked: Cleanliness, amenities
No hot water for showering.
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JESUS

Stayed 1 night in Aug 2024

8/10 Good

Christina

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose T

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet property, 24hr security, clean room, very hot coffee in the breakfast area, ocer all very satisfying.
Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Had a great time staying there.. friendly staff clean rooms and environment was friendly..👍
Stayed 1 night in Jul 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel did not have water, no air conditioning and it was very hot. Zero customer service skills for the stuff there. Us, customers reported issues and they refuse to refund the money for us to get another place to stay
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Disappointing first and last stay.
Check in was great, was able to allow my grandmother rest before her medical appointments. Requested extra pillows and towels as there’s 4 of us in total and the 2 towels are not enough. Returned from our appointments to no water in the building. The air conditioner did not cool the room at all it was humid and hot. I had to go downstairs for assistance as the room phone was not working either. I understood the other guests were complaining about not having water so I was patient. Once again I asked for the extra pillows and towels and help with the air conditioner. Receptionist said ok we’ll bring it upstairs to your room. I waited an hour for the water to turn on and still waited for the towels and pillows. Went back downstairs and again I was told they’d bring them to us. The room was extremely hot and uncomfortable my grandmother was exhausted so she said to just let her sleep and we’d leave earlier than planned. Very disappointed in the staffs false promises. As we were leaving our room housekeeping lady was very rude and said to us that if we’re checking out to leave the door open for her to clean. I said ok: I’ll open the door again for you and she said in a very rude tone, “I’ll open it myself”. We were so upset and offended by the staff we definitely will never stay here again. We normally stay at the Marriott chains; will definitely drive more than this convienent location.
Stayed 1 night in Jul 2024

10/10 Excellent

Arnaldo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Javier

Stayed 2 nights in Jul 2024

10/10 Excellent

Jannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024