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Sun Bay Hotéis Pipa

3.0 star property

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Photo gallery for Sun Bay Hotéis Pipa

Aerial view
Superior Room
Deluxe Suite | Living area
Property grounds
3 outdoor pools, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. Baía dos Golfinhos, 125, Praia da Pipa, Tibau do Sul, Rio Grande do Norte, 59179-000
  • Pipa Beach
    ‪12 min walk‬
  • Dolphins Bay Beach
    ‪19 min walk‬
  • Love Beach
    ‪23 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite Master

In-room safe, soundproofing, free WiFi, bed sheets

Suite Master

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Room, Jetted Tub

Classic Room, Jetted Tub

Classic Room, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Bedroom, Garden View

Family Room, 1 Bedroom, Garden View

Family Room, 1 Bedroom, Garden View

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Suite Master

Suite Master

Suite Master

  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Superior Room, Jetted Tub

Superior Room, Jetted Tub

Superior Room, Jetted Tub

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Reception

Hotel Pipa Atlântico

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (422)
The price is €71
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Hotel Pipa Atlântico

About this property

Sun Bay Hotéis Pipa

Family-friendly hotel with 3 outdoor pools and free breakfast
This hotel features 3 outdoor pools, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a microwave in a common area, and a children's pool.
Sun Bay Hotéis Pipa offers 132 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sun Bay Hotéis Pipa. During your stay, you're just a quick walk from Greek Village. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Sun Bay Hotéis Pipa
  • Take a swim in the 3 outdoor pools
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes volleyball and a playground
  • Steps from Dolphins Bay Beach and 12 minutes by foot from Pipa Beach
  • Airport shuttle service available for a fee
Sun Bay Hotéis Pipa offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and a garden are also featured at the family-friendly Sun Bay Hotéis Pipa. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sun Bay Hotéis Pipa was completed in May 2021.

Guests are served free buffet breakfast daily from 7 AM to 10:00 AM.
Sun Bay Hotéis Pipa - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Sun Bay Hotéis Pipa

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Playground
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All food and alcoholic and non-alcoholic beverages consumed in the property must be purchased on site.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sun Bay Hoteis Pipa Hotel
Sun Bay Hoteis Hotel
Sun Bay Hoteis
Sun Bay Hotéis Pipa Hotel
Sun Bay Hotéis Pipa Tibau do Sul
Sun Bay Hotéis Pipa Hotel Tibau do Sul

Sun Bay Hotéis Pipa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 287 out of 640 reviews
Rating 8 - Good. 207 out of 640 reviews
Rating 6 - Okay. 94 out of 640 reviews
Rating 4 - Poor. 27 out of 640 reviews
Rating 2 - Terrible. 25 out of 640 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Travelled with family
Liked: Amenities
Was okay but need more care , the shower gel was booked when needed. Mattress protection need and pillow protectors .
Stayed 1 night in Jun 2024

4/10 Poor

Joshua

Disliked: Room comfort
Disappointed
The premium paid for this hotel made the stay be very disappointing. The hotel staff was not very friendly, we had to book our breakfast time which was very frustrating and harmed the planning for our days. The room was full of fire ants and their restaurant food/drinks were outrageously expensive.
Stayed 2 nights in Dec 2022

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First I have never refused a hotel room in my life and I have had many and I have never given a bad review on a hotel stay until today.The hotel is a series of buildings with about 6 rooms in each section.The building reeked with a mold smell and we had to carry our luggage (with help) up 2 flights of stairs to get into the room. My wife and I had a long day and made the decision to tough it out at least for one night. We went to check out the pool for a while, came back to building and the dangerous mold smell was so bad my wife had a hard time breathing. We made the decision to find another hotel that night because mold can be dangerous. Sun Bay Hotel Pipa refused to give all of our money back and charged us for 1 night because they said we have been there over 5 hours which is a TOTAL LIE. I have screenshots from our phone calls showing we called Sun Bay Hotel at 5:12pm for directions because the GPS directions was taking us on on a one way street the wrong way and arrived about 6pm. I have a screenshot of the phone call we made to the Pousada Oka da Mata hotel at 8:15pm to make reservations. At 8:30pm we had the car loaded called back Oka da Mata and they were wonderful with big rooms and a great staff that offered a driver to lead us from the gates of hell to their hotel. That is the shortest 5 hours I have ever seen. The hotel staff is lying to Orbitz and I can assure anyone that reads this this fight is not over because I feel like I have been lied to and cheated. Bob
Stayed 4 nights in Sep 2022

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurant y entorno muy buenos, la habitación parecía de un nivel inferior. Comoda y de buen tamaño pero falta mantenimiento y algunas comodidades
Stayed 2 nights in Jul 2022

10/10 Excellent

Larissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso em Família
O hotel tem uma excelente estrutura e conforto. Áreas amplas, quartos também. As opções de café da manhã são bem gostosas e, grata surpresa, tinha sempre opção sem gluten. Com uns 10 minutinhos andando vc chega à praia e uns 5 para bares e restaurantes. A ausência de acesso à praia é um detalhe importante, e é preciso saber disso. Vc vê toda a Baía mas não desce. O fato de não ser super no centro deixa o ambiente bem silencioso, o que é ótimo. Enfim, excelente experiência.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It is worth going if is not raining.
Pros: Location. Beautiful landscape. Prices are OK for a hotel. Close to Madeiro Beach. Cons: No internet on the rooms. Internet at the restaurant or pool was horrible. Bed is to hard and hurt my back. There is only two channels woking on the tv (they say they have cable. If they had, wasn't working) If you don't have a night activity on the city to go and have to stay in the hotel(if is raining), you won't find anything to do. No TV and Internet working.
Stayed 3 nights in Oct 2019

8/10 Good

Jennie, Dorset, England

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant place to stay.
Good welcome. Nowhere to sit in room, very little space because of an extra bed. The only rubbish bin was the one by the toilet - not nice. Excellent choice for breakfast, other food quite good.
Stayed 8 nights in Jul 2018

10/10 Excellent

Otacilio dos Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interação com a natureza
O hotel é muito bom. As piscinas são incríveis
Stayed 1 night in Dec 2024

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Wendell

Stayed 1 night in Dec 2024

10/10 Excellent

Camila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Maria T T A

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

max yuri

Stayed 3 nights in Aug 2024

6/10 Okay

max yuri

Liked: Cleanliness, room comfort
Disliked: Staff & service
Constrangimento no café da manhã
Tive um grande aborrecimento no último café da manhã quando um funcionário do restaurante negou fazer ovos fritos para minha esposa, alegando que devido a quantidade de clientes não fariam mais ovos fritos na hora nas sextas, sábados e domingo. Foi quando eu disse que faria uma reclamação e então o funcionário mudou o tom e pediu a cozinha para preparar. Apesar de já ter me hospedado várias vezes no SunBay fiquei muito chateado com esta surpreendente decisão do restaurante de não priorizar a qualidade do atendimento ao cliente. Se o hotel está cheio então deve-se colocar mais funcionarios para trabalharem no café da manhã e não precarizar o atendimento constrangendo os hóspedes ao absurdo. Afinal um ovo frito se faz em qualquer hospedagem simples. Lamentável. Fiz reclamação diretamente ao SAC do SunBay porém não obtive resposta no e-mail.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cleumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Romero

Travelled with group
Disliked: Property conditions & facilities, room comfort
Precisa de uma manutenção urgente
O quarto estava com cheiro de mofo, as camareiras ficavam ao lado do quarto fazendo muita zoada logo cedo enquanto se arrumavam para fazer a limpeza doa quartos. O banheiro ainda está com cortina, e curta, quando terminamos o banho, o banheiro todo molhado. O trinco da porta do banheiro caindo toda hora. O chuveiro saindo pouquíssima água. O que tinha de bom mesmo, era Edileuza com toda simpatia fazendo uma deliciosa tapioca no café da manhã.
Stayed 2 nights in Nov 2024

6/10 Okay

Taylah Tássia

Liked: Cleanliness, staff & service
Estadia razoável.
Razoável. Pontos bons: piscina; localização; chuveiro forte; quarto limpo; cafe da manhã mediano em qualidade e variedade. Pontos ruins: quarto sem decoração nenhuma. Parecia que tinha sido montado de ultima hora. Roupa de cama muito fraca. Toalhas de baixa qualidade. Tv pequena pra o valor que estavam sendo cobrado. Sem movel de apoio para as malas. Frigobar vazio, tem que comprar e trazer de fora. Sem telefone no quarto para falar com a recepção. Resumo: pelo mesmo valor, tem hotéis melhores. Pra quem ja se hospedou antes, nota-se a queda da qualidade.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosemeyre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível!
Stayed 1 night in Nov 2024

8/10 Good

Dr Wilson

Stayed 1 night in Nov 2024

6/10 Okay

Ana Thays

Travelled with family
Disliked: Room comfort
Hotel com um bom tamanho, mas péssimo na relação com o hóspede. Boa piscina, mas terceirizaram o restaurante, o que tornou a experiencia ruim. Café da manhã bem satisfatório. Camas e travesseiros desconfortáveis, apesar do quarto ter um bom tamanho. Enfim, um hotel que tem um potencial para ser o que já foi um dia, mas que prefere economizar.
Stayed 1 night in Nov 2024

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom, poderia melhorar um pouco na cama e nas manutenções, más no geral muito bom. Os funcionários estão de parabéns todos sem exceção muito educados e prestativos.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fizemos uma viagem entre irmãos, e o quarto está amplo com opções de sala reversível.
Stayed 2 nights in Aug 2024