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4.7 out of 5

"Very spacious property with lovely grounds, but in a remote and quiet part of Puerto del Carmen. Breakfast was plentiful but bland imo. " More

By a verified traveller on Sat 28 Sep 2019

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room, Accessible

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Casas Heddy Well-being Resort, you'll be within walking distance of Puerto del Carmen Beach. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Casas Heddy
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages or body treatments at the spa
  • Amenities include a front desk safe, laundry facilities and a terrace
  • On-site recreation includes a gym, mini golf and a playground
  • 8 minutes by car from Puerto del Carmen Beach and 12 minutes from Pocillos Beach
  • Pets welcome for a fee

Casas Heddy Well-being Resort ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Casas Heddy Well-being Resort

Everyone (2)
4 out of 5
Very spacious property with lovely grounds, but in a remote and quiet part of Puerto del Carmen. Breakfast was plentiful but bland imo.

Posted by on 28 Sep 2019

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Comment from Hotel Management

3 Oct 2019 by Management

Thank you for your comments. We are constantly improving the quality and service of our facilites and comments like yours are highly appreciated.

5 out of 5
Good location, great staff & great breakfast. Hard to find bad points here - had the on site massage with Frida which was wonderful! Looking forward to returning here already & big thanks to Michal for all the activities

Posted by on 13 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Booking

Thank you so much for your feedback! Hope to see you back in Casas Heddy some time in the near future!

5 out of 5
Schöne Unterkunft oben am Hang gelegen. Der Pool ist wirklich gross und die Anlage allgemein weitläufig und gepflegt. Und das Frühstück war wirklich der Oberhammer! Selten so gut gefrühstückt.

Posted by on 6 Nov 2021

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Property Features

Casas Heddy Well-being Resort offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a library, and a terrace are also featured at the family-friendly Casas Heddy Well-being Resort. Free self parking is available. This 3-star Tías resort is smoke free.

  • 74 guestrooms or units
  • 2 levels
  • Built in 1975
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Miniature golf on site
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Casas Heddy Well-being Resort offers 74 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. This Tías resort provides complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

  • Private outdoor space
  • Flat-screen television
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Safe
  • Climate control
  • Connecting rooms available

Food & Drink

Casas Heddy – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Miniature golf on site
  • Snorkelling nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Bowling alley on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms. Services include massages and body treatments. The spa is open daily.

  • Body treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Hospital bed available
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Pool access ramp on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome for a feeService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casas Heddy Apartment LAS PALMAS DE GRAN CANARIA
  • Casas Heddy Apartment
  • Casas Heddy Resort Tias
  • Casas Heddy Tias
  • Resort Casas Heddy Tias
  • Tias Casas Heddy Resort
  • Casas Heddy Resort
  • Casas Heddy Tias
  • Tias Resort Casas Heddy Resort
  • Resort Casas Heddy Tias
  • Resort Resort Casas Heddy Tias
  • Casas Heddy
  • Resort Resort Casas Heddy

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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