2/10 Terrible
Sue W., FORMBY
20 Feb 2025
Avoid
Apartment is overrun with small ants, all non-canned food we had to store in the refrigerator.Front door lock was that stiff you had a job to turn the key,Furniture in lounge dirty, scruffy and uncomfortable, the settee is a fold up metal bed that is terrible to look at. Curtains don’t fit the window. No dining table. An old non-working Smeg fridge used as a cupboard. Why? Takes up what could be dining area.The tap on the kitchen sink is loose. No Oven, even though it said on apartment info that there was one. The only grill was a tiny one within the microwave. Bathroom sinks had no plugs in them. (Reported and sorted). Bathroom sinks leaked into cupboards underneath (came out to fix) Happened again after one weeks stay! New tap and connections fitted. Shower is that small that you can barely bend to wash your legs and feet. Hot water is just enough for a shave and 2 showers. (the apt has beds for 4, plus a fold up double bed in the lounge). Badly stained sheet on single bed. Replaced. Day after arrival for a one month stay we were informed the pool was going to be drained and work was going to be carried out on it taking 3 weeks. (Compensation obtained for the days affected).Managed to find alternative accommodation for last 13 nights of our planned stay so moved out.This apartment is in urgent need of remedial work and updating.We have photos of lots of the above.Sue our contact in the resort was very helpful during our stay, she helped as much as possible.
Sue W.
Stayed 30 nights in Jan 2025