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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor spa tub
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Bar (on property)
Breakfast area

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Laundry
  • Room service
  • Pet-friendly

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Northwestern Ontario Sports Hall Of Fame
    4 min drive
  • Fort William Gardens
    4 min drive
  • Canton Chinese Restaurant
    1 min walk
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    2 min drive

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26.4 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Reception

Valhalla Hotel & Conference Centre

Pool
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1404)
The price is €127
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Valhalla Hotel & Conference Centre

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite. Change of towels is available on request.
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Superior Inn Hotel and Conference Centre Thunder Bay. During your stay, you'll be close to Redwood Park. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy a bite to eat at Lake and Spruce, a family restaurant with pool views
  • Splash around at the waterslide or swim in the indoor pool
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Just a 3-minute drive from International Friendship Garden and a few minutes from Redwood Park
  • Pets welcome for a fee (restrictions apply)
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a children's pool, an indoor pool, a waterslide, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15070 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 249 out of 1000 reviews" "
Rating 8 - Good. 334 out of 1000 reviews" "
Rating 6 - Okay. 211 out of 1000 reviews" "
Rating 4 - Poor. 114 out of 1000 reviews" "
Rating 2 - Terrible. 92 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

8/10 Good

Shae-lynn

Stayed 2 nights in Aug 2024

2/10 Terrible

fred

this was the worst experience of my life. my husband and i stayed here to get away for a night. we were woken up by security guards doing a “wellness check”. it was so horrible we left and would never go back!!
Stayed 1 night in Sep 2024

6/10 Okay

Maureen

Travelled with family and small children
Stay was good, only downfall the fighting in the room across the hall from 4am - 5 am
Stayed 1 night in Sep 2024

2/10 Terrible

Derek

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we showed up, we were told at the front desk that the AC wasn't working, but they were going to bring us a fan. After we got to the room, it stank of cigarette smoke. After 15 minutes, my wife started to get hives. We then went to the front desk and immediately requested a refund and left
Stayed 3 nights in Sep 2024

6/10 Okay

Bonnie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Robyn Leigh-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super clean and safe. I was very impressed with everything. Easy self-parking on site.
Stayed 2 nights in Sep 2024

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff. No AC so room was muggy, smelly and unconfortable.
Stayed 1 night in Sep 2024

4/10 Poor

Lydia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was amazing. My room was not. When I let front desk know, I got a, “Well you’ve paid already through Expedia, have a nice day!” I had to throw away about $25 in fruit and veggies I’d bought to eat because the fridge froze it overnight. Not impressed. The air conditioning also did not work. It was sweltering in the room by morning. Opened a window, but that was nothing but marijuana smoke from outside. I’m not familiar with the city to know what the area is like but my friend had a scary experience with police and a gang apparently, when she was just walking to a nearby restaurant for dinner. But did I mention that the pool was absolutely amazing? It was.
Stayed 1 night in Sep 2024

6/10 Okay

Alanna

Stayed 1 night in Aug 2024

4/10 Poor

Gary

Stayed 1 night in Aug 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Air conditioner in the room wasn’t the best, needs to be updated, blows out warm air, I called the front desk a den they switched us rooms but the Air conditioner was the same.
Stayed 1 night in Sep 2024

6/10 Okay

Phillip

Travelled with group
Liked: Cleanliness
Go to our room and there was no air conditioning. We suspected the room next door was selling drugs or something else. They had trash mounded outside their door too. We asked for another room and got one. The hotel felt like subsidized housing project based on clientele. Would not go back. Many other options.
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alana

Stayed 2 nights in Aug 2024

10/10 Excellent

Yizhong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of food choices, Metro next to door
Stayed 1 night in Aug 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Right outside its sketchy. Too many people hanging outside the front entrance smoking pot, snorting drugs, and asking for money. We had paid $200 the 1st night stay and ended up with a room with a defected AC. The porter came and tried fixing the AC and stated that some rooms have working AC and some doesn't. So they resorted on givinf us a fan. The 2nd time we stayed in this place because it's whats only available, they placed us on Rm 311 and since the AC does not work, I requested to go to a different room: Rm 171. Again the AC does not work and they gave us a fan. The concierge refused to lower down the rate of the room and told me to pick a bone with expedia instead. He also suggested that I am welcome to check out and look for another hotel at 11:30pm with my 3 yr old and a senior traveling with me. Some of the rooms are occupied with people who lives in them and some rooms have electric fans as well. The hotel is equipped with a bunch of electric fans which means that they're fully aware of the AC problem but refused to fix it. If youre in Thunderbay, I suggest to avoid this hotel and find somewhere else where you: 1) would feel safe; 2) vehicle would be safe to park; 3) working AC; and 4) a concierge who is professional in the hospitality business.
Stayed 1 night in Sep 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
One of worst properties we have ever stayed at. Felt very unsafe with unsavory characters inside and outside of hotel. Rude staff. Will NEVER stay at Superior Inn again. Canceled our second night’s reservation. Horrible experience.
Stayed 1 night in Sep 2024

2/10 Terrible

Junko

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We asked for top floor when booking ended up with first floor ,had too prove it as front desk didn’t want to concede .went down to front desk to ask for a few missing items in room said they would bring them , they didn’t show up.swimming pool had two preteens girls swimming I asked where was the lifeguard they said he left for a bit ,was there 30 minutes no one was supervising the pool Terrible place from a management point of view
Stayed 1 night in Sep 2024

6/10 Okay

Zhara, Kent

Disliked: Property conditions & facilities
I like it because it's close to the airport but wasn't expecting that the AC is not working well.
Stayed 1 night in Sep 2024

6/10 Okay

Malcolm

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not at all what i expected
Stayed 1 night in Sep 2024

2/10 Terrible

Kyle

👎
Stayed 1 night in Jul 2024

8/10 Good

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they had life guards.
Stayed 1 night in Sep 2024

4/10 Poor

Hannah

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Bedsheets have stains. Curtains have molds and aircon not working.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Stayed 1 night in Sep 2024