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Prince Arthur Waterfront Hotel & Suites

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Prince Arthur Waterfront Hotel & Suites

Lobby
Exterior
Lake view
Breakfast, lunch and dinner served
Marina

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Laundry
  • Room service

Explore the area

Map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • Thunder Bay Tourist Pagoda
    ‪3 min walk‬
  • OLG Casino Thunder Bay
    ‪5 min walk‬
  • Magnus Theater
    ‪7 min walk‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Lake View

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 Double Bed, Lake View

7.6 out of 10
Good
(23 reviews)
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for City Room, 1 Double Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

City Room, 1 Double Bed

7.4 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room, 2 Double Beds

Desk, iron/ironing board, free cots/infant beds, rollaway beds

City Double Room, 2 Double Beds

7.2 out of 10
Good
(49 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Queen Beds, Lake View

Executive Suite, 2 Queen Beds, Lake View

Executive Suite, 2 Queen Beds, Lake View

8.8 out of 10
Excellent
(5 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds, City View

Junior Suite, 2 Double Beds, City View

Junior Suite, 2 Double Beds, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Superior Shores Hotel BW Signature Collection By Best Western

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (607)
The price is €87
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Superior Shores Hotel BW Signature Collection By Best Western

About this property

Prince Arthur Waterfront Hotel & Suites

Victorian hotel with a 24-hour fitness center and a 24-hour front desk
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. Housekeeping is available on request.
Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Prince Arthur Waterfront Hotel & Suites. During your stay, you're just a quick walk from Thunder Bay Tourist Pagoda. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Within a 10-minute walk of OLG Casino Thunder Bay and Magnus Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Prince Arthur Waterfront Hotel & Suites offers its guests a children's pool, an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Prince Arthur Waterfront Hotel & Suites. Free self parking is available.

This Victorian Thunder Bay hotel is smoke free.

Portside Steak & Seafood - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Portside Steak & Seafood

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Indoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (10000 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path to lift

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 4 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 220 out of 1003 reviews" "
Rating 8 - Good. 335 out of 1003 reviews" "
Rating 6 - Okay. 203 out of 1003 reviews" "
Rating 4 - Poor. 133 out of 1003 reviews" "
Rating 2 - Terrible. 112 out of 1003 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Oct 2024

6/10 Okay

Gerald

Travelled with family
Liked: Staff & service
Ok great view from our room Old hotel needs upgrade
Stayed 2 nights in Sep 2024

8/10 Good

Troy

Stayed 3 nights in Oct 2024

8/10 Good

Debora, Longlac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Darren

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service
Very VERY disappointed! I booked 2 rooms for the night of Saturday September 28/24 for my daughters 13th birthday. We invited 10 friends over to swim from 3pm-7pm. Upon my checkin i was informed that the swimming pool had been privately booked for another childs birthday party. Thus, my daughter and her friends, as well as the guests in EVERY OTHER ROOM IN THE HOTEL would not be allowed to use their swimming pool from 3pm-7pm. Seeing as no advance notice was given that the pool would be closed for any reason, we were all EXTREMELY annoyed and upset. I then had to pivot and find something else to do with my daughter and her friends, so we took them bowling. They had a fun time, but wre extremely dissappointed they were unable to swim. I was offered no compensation for the extra costs incurred ($300) due to having to find an alternative to the swimming pool which is an advertised amenity of the hotel and included in the cost i already paid. I hope that management of this hotel will contact me and offer up some for of compensation for the fact they closed off an amenity of the hotel that myself and every other horel guest paid for the use of in order to make a few extra bucks, qhile not informing us. I would have made arraignments at another property had i kmown in advance
Stayed 1 night in Sep 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Zahir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 1 night in Oct 2024

4/10 Poor

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is very old and needs to be refreshed. Carpet is very worn. There is only one elevator and it is very slow. I was not comfortable being outside the hotel due to vagrants in the area
Stayed 1 night in Oct 2024

6/10 Okay

James

Stayed 1 night in Oct 2024

8/10 Good

Mike, edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good, but the water took 10 mins to get
Stayed 1 night in Oct 2024

4/10 Poor

Hilary

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rugs were probably very old. The door was antique. But other than that it was a hotel room to sleep in.
Stayed 1 night in Aug 2024

6/10 Okay

Anne

Liked: Staff & service
Could use an updating. Ceiling fans don't seem to work. Air conditioner in bedroom did not work.
Stayed 1 night in Oct 2024

8/10 Good

Ngoc Kieu My

Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Riaz

Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ashwani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Staff & service
Its a old hotel right down town
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Although dated, a clean and comfortable stay that is on the waterfront. Some construction in the immediate area but nothing of inconvenience. A Thunder Bay landmark and hopefully one that will see it go thru some well-deserved renos.
Stayed 2 nights in Sep 2024

4/10 Poor

Tricia

Liked: Staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

8/10 Good

Garry, Lac Seul

Travelled with family
Liked: Amenities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part I really enjoyed my stay. The beds and rooms were clean. I did find my bed to be super hard so I ended up having to sleep on the couch for the duration. The area around the hotel was iffy, but that's out of the hotels control. There was a very loud disturbance my second night there at around 3am where it sounded like another guest was getting evicted. I understand that's probably a one off and not a common occurrence but to do it in the middle of the night was a little strange. That other person was not going quietly.
Stayed 3 nights in Sep 2024

4/10 Poor

Silvia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The view from the room was beautiful, the beds were comfortable, the suite quite large. The hotel is old, and although some upgrades have been made, it is tired looking. It seems that the hotel is used for regular accommodation for the less fortunate.
Stayed 1 night in Sep 2024

6/10 Okay

Matt

Travelled with partner
Disliked: Property conditions & facilities
The building is gorgeous and the staff is very nice. But the area around the build is a little sketchy and the food in the hotel was not good at all.
Stayed 2 nights in Sep 2024