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Hôtel Ermitage

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Ermitage

Exterior
Indoor pool, outdoor pool, pool loungers
Exterior
Reception
Couples treatment room(s), sauna, Turkish bath/hammam, body treatments

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
    Spa
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
1230 Avenue du Leman, Neuvecelle, Haute-Savoie, 74500
  • Source Cachat
    13 min walk
  • Évian-les-Bains Port
    15 min walk
  • Palais Lumieres
    15 min walk
  • Geneva (GVA-Cointrin Intl.)
    76 min drive

Room options

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View

Deluxe Room, Lake View

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (South-facing)

Junior Suite (South-facing)

Junior Suite (South-facing)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Lake View (Castel Lake View)

Suite, Lake View (Castel Lake View) | Living area

Suite, Lake View (Castel Lake View)

  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Lake View

Family Room, Lake View

Family Room, Lake View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room (Privilege South-facing room)

Room (Privilege South-facing room)

Room (Privilege South-facing room)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View

Suite, Lake View

  • Sleeps 5
  • 1 King Bed

View all photos for Room (South-facing room)

Room (South-facing room)

Room (South-facing room)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Evian-les-Bains

Pool
Spa
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1012)
The price is €163
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hilton Evian-les-Bains

About this property

Hôtel Ermitage

Family-friendly hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a golf course. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free cruise terminal shuttle. Other amenities include an indoor pool, an outdoor pool, and a bar/lounge.
Hôtel Ermitage offers 80 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A golf course, 3 outdoor tennis courts, and an indoor tennis court are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Quatre Terres has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.
During your stay at Hôtel Ermitage, you'll be within walking distance of Source Cachat. Enjoy features like free WiFi in public areas, free self parking, and free train station pick-up service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • The 2 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Indulge with hydrotherapy, facials, or mud baths at Spa Quatre Terres
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a golf course, 3 outdoor tennis courts, and a steam room
  • Within a 15-minute walk of Source Cachat and Évian-les-Bains Port
  • Free train station pick-up, cruise terminal, and local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hôtel Ermitage offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Hôtel Ermitage. A cruise ship terminal shuttle and a train station pick-up service are free. Self parking is free.

This 4-star Neuvecelle hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
La Table - This fine-dining restaurant serves breakfast and dinner.
La Bibliotheque - This restaurant specializes in Regional cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle
  • Free train station pick-up shuttle
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 30 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • La Table
  • La Bibliotheque

Things to do

  • 3 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf course
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Playground
  • Sauna
  • Segway hire/tours
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (12917 square feet)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking

More

  • Beach towels
  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to February 21 2025 (dates subject to change):
  • Golf course
The property will be renovating from January 6 2025 to January 10 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hôtel Ermitage offers transfers from the cruise terminal and train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Ermitage Neuvecelle
Ermitage
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hôtel Ermitage Neuvecelle
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hotel Hôtel Ermitage
Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Ermitage Neuvecelle
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hotel Hôtel Ermitage
Ermitage
Hôtel Ermitage Hotel
Hôtel Ermitage Neuvecelle
Hôtel Ermitage Hotel Neuvecelle

Hôtel Ermitage Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 94 reviews" "
Rating 8 - Good. 20 out of 94 reviews" "
Rating 6 - Okay. 3 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 0 out of 94 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sevda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect resort for families with small children. The service is excellent. The staff is lovely. I loved it so much that I extended our stay a second night. Highly recommend!
Stayed 1 night in Oct 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay at this hotel at the last min, and we are so happy we did. The grounds are absolutely gorgeous, the staff was pleasant and most were able to speak English. There are several tennis courts behind the hotel, and a small Futsal pitch as well. My boys were delighted to be able to kick the footballs around while we stayed here. This will definitely be our go to hotel when we return to Evian-les-Bains.
Stayed 3 nights in Aug 2023

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a super cosy, surrounded by beautiful park, offering amazing view and has super convenient options to reach the town (funicular or free shuttle). Staff at the reception and bar super nice, good breakfast, however disappointing restaurant (both service and food)
Stayed 1 night in Aug 2023

10/10 Excellent

David, Gustavia St.Barthelemy

Liked: Cleanliness, staff & service, property conditions & facilities
Upscale. Family friendly. Safe & quiet.
Stayed 4 nights in Jul 2023

8/10 Good

Adel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, good view location
Stayed 3 nights in Jan 2023

10/10 Excellent

Nabil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks for the reception staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
It more than met our expectations. Peaceful and quiet.
Stayed 4 nights in Sep 2022

8/10 Good

Ayman, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good Location and Peace of Mind
The staff is friendly and helpful. The premises is in a good location isolated from noise. The view is breathtaking. I liked the amenities except for the limited fitness room. I had a massage which was just ok. Nice escapade with your loved one.
Stayed 1 night in Jun 2018

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in lovely grounds
Our Hotel Ermitage room was one of the best I have ever stayed in, with a well though out layout, quality fittings and a fantastic view of the gardens and Lake Geneva.
Stayed 4 nights in Aug 2017

10/10 Excellent

Serge, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great , Relaxing and Peaceful hotel.
Fabulous hotel. Very nice location. Beautiful park. Relaxing SPA . Hotel staff very kind and professional.

10/10 Excellent

Jo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, one of the best we've stayed in
Excellent service, location and lovely food. Nothing was too much trouble and we appreciated the little extras and free shuttle service. The views from breakfast will never be forgotten.

10/10 Excellent

Miroslava, Serbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Overall it is a pleasant hotel, very clean, nice surroundings. It is around 2 km from Evian, but the hotel operates shuttle service to the centre and the hotel's casino downtown. The staff is kind and helpful though their English could be better for a hotel of this range.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
A wonderful hotel with great views of the lake. The room was spacious and included everything we needed including lovely Occitane toiletries and plentiful supplies of Evian water! The staff were most helpful in all areas, polite and friendly. The spa and both pools (indoor and outside) were very pleasant and the grounds were beautifully kept. The location was convenient for the funicular to the town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, relaxing stay in one of the most beautiful parts of the world I have ever seen. Our room, which had a separate sitting area with pull out couch, was extremely comfortable for a family of three. Food was excellent, grounds were immaculate, staff was helpful. Evidently there was some construction going on, as the indoor pool was not open during our stay. We never saw or heard any of it. Our only issue was that our stay wasn't long enough!

10/10 Excellent

Graham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly misleading
Some of their advertising suggests the hotel is on the golf course - it is 2km away. Not necessarily a problem, since they run an efficient shuttle bus service. Otherwise, the hotel is superb.

6/10 Okay

karamichelle, Basel

Liked: Cleanliness, room comfort
Great place to relax!!
It was fantastic!

8/10 Good

Cyril, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a historical place
It's a good 4 star hotel in a location that used to be a famous spa resort some 100 years ago. There is another 5 star hotel belonging to the same group, but it was closed for renovation. The service was impeccable. Literally there was nothing to complain about. Rooms were completely refurbished some 2-3 ago. However, the spa area was a disappointment. When we planned a trip to Evian, we expected to see a historical town with nice buildings from belle epoque, thermal baths and a hotel featuring a large modern spa area with mineral water. What we discovered was a town that appeared somewhat neglected to us, historical baths in a beautiful building converted into an exhibition hall. There are no large public baths at all such as you find in German Baden-Baden or Swiss Bad Ragaz. The town had them but decided to close them down. It's not the only strange thing we found out. For example, there was a railroad around the Geneva lake that was constructed over 100 years ago, which still exists but is closed and abandoned on the French territory, service starts as soon as you cross the border to Switzerland. There was a beautiful historic landmark hotel Splendide that was frequented by famous people, which was demolished in the eighties. Actually they demolished a number of old hotels. To summarize, if you expect a grandeur of a historical spa resort, it's gone. Pity! If you need a place to read a book on a bench with a nice view of the lake - then it's an option for you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing stay
We had an amazing stay at the Hôtel Ermitage. It was a perfect weekend, starting from being picked up and chauffeured around the quaint town all courtesy of the Ermitage. I booked the stay for my girlfriends birthday and they went out of their way to help her celebrate it with a complimentary gift and a cake at dinner, which was exceptional! The spa and swimming pool only made the stay a lot more relaxing and that was exactly what we were looking for.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Put it on your Bucket List
We have traveled and stayed in many hotels around the world. This has been our absolute favorite. It is a must visit if you are in the area.

10/10 Excellent

dominique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour parfait
Exceptionnel sans aucun doute
Stayed 8 nights in Aug 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Iben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luksuriøs afslapning
Virkelig enestående service. Meget venligt personale. Lækker mad. Enormt hyggeligt og nydelig faciliteter. Masser af plads til afslapning og at nyde livet. Gode store værelser.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yves

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jean-Charles

Stayed 1 night in Apr 2024

10/10 Excellent

Minh

Stayed 1 night in Feb 2024