Jasmine Palace

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jasmine Palace

Front of property
Deluxe Double or Twin Room, 1 Double Bed
Exterior
Property entrance
Reception

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
Temple Road, Kovalam Eve Beach, Kovalam, Neyyattinkara, Kerala, 695527
  • Kovalam Beach
    2 min walk
  • Hawah Beach
    4 min walk
  • Lighthouse Beach
    9 min walk
  • Thiruvananthapuram (TRV-Trivandrum Intl.)
    41 min drive

Room options

Superior Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Deluxe Double or Twin Room, 1 Double Bed

  • Resort view
  • Sleeps 4
  • 1 Double Bed

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About this property

Jasmine Palace

Hotel with a full-service spa, steps from Kovalam Beach
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available.
Jasmine Palace offers 3 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. LED televisions come with satellite channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Jasmine Palace, you're just a quick walk from Kovalam Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include free lobby newspapers, laundry facilities, and Library
  • Steps from Kovalam Beach and 13 minutes by car from Shri Padmanabhaswamy Temple
  • Airport shuttle service available for a fee
Jasmine Palace offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

A library, tour/ticket assistance, and a garden are also featured at Jasmine Palace. Free self parking is available.

This 3-star Neyyattinkara hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
Jasmine Palace has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2000.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 1000.00 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2500.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 1250.00 (from 5 to 11 years old)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Property is also known as

Jasmine Palace Hotel Thiruvananthapuram
Jasmine Palace Thiruvananthapuram
Jasmine Thiruvananthapuram
Jasmine Palace Hotel
Jasmine Palace Neyyattinkara
Jasmine Palace Hotel Neyyattinkara

Jasmine Palace Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 3 out of 17 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Leonard

Travelled with partner
Disliked: Property conditions & facilities
This hotel has gone from bad to worse over the years. Swimming pool in need of renovation Room not cleaned in 4 days No toilet paper Generally dirty and grubby The fridge we requested on arrival was delivered a day later, but they turned it of every day We were booked in for 15 nights but left after 4. Even this was a saga, does not take credit cards. On a positive note, breakfast was good . For your health and sanity avoid this hotel…
Stayed 15 nights in Jan 2024

4/10 Poor

Kathleen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived late and put in inadequate room- was unable to move to a room we had actually booked till the next day! Wi-Fi only in main block. No response to inquiries regards onward travel. No pool chairs or sunbeds had to use a plastic chair from restaurant! Have to ask for room to be cleaned. Photos on website probably taken over 10 years ago as totally rundown hotel- air con was good though! I would not revisit or recommend this hotel
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

nean, essex england

Liked: Cleanliness
Tired hotel
Stayed here years ago and it is now very tired. Room was clean & comfortable. Cleaned daily, sometimes got too many towels sometimes not enough. Dining room was certainly not as clean as it was- evidence of last nights food on the floor & the table clothes, breakfast largely catered for the predominantly Indian guests. Happy to return to the resort but not this hotel
Stayed 14 nights in Feb 2018

8/10 Good

Philip, kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 5 minutes walk to the beach
Excellent hotel staff who were very attentive,the exterior was a bit scruffy but that's India all over,loved every day I was there and look forward to return
Stayed 13 nights in Dec 2017

8/10 Good

Susanta, guwahati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & comfortable stay.staffs are very good
Very relaxed staying there. Very close to the beach. So can enjoy the beach a lot.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel
hotel very tired, very little information supplied by reception, breakfast very poor and no effort to cater for Europeans. the hotel was set up for north Indians. a pool bar that wasn't open. no furniture in the room apart from a tiny cupboard

2/10 Terrible

NS, Kent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was OK nothing to write home about
Made the best of it, not happy, nothing more to say, overall a below par experiance with the management and ebookers whom we booked through

8/10 Good

Keith, ENGLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location.
We were taking well cared for from the time we arrived. The staff were very helpful and, nothing was too much trouble.

10/10 Excellent

Barry, Staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff. Fifty yards from beach.
Great, pleasant and helpful staff. Room (superior) was very good, clean, everything worked. I particularly appreciated the room being mosquito proof, meaning all mesh over ventilation openings were perfectly secure. Restaurant staff were particulary thoughtful and helpful. All in all, a very pleasant stay at The Jasmine Palace.

2/10 Terrible

L. Rao, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good for family.
It is deceiving by photo and actual it is bad. Even our lowest hotels are better than the Plaza hotel. I don't recommend that kind of Hotel.

6/10 Okay

Gayatri

Liked: Cleanliness
Very close to the beach
We enjoyed our stay at Jasmine palace as we could just walk to the beach anytime. The room was spacious with balcony. The swimming pool was clean and well maintained. The bathroom was very average and could have been much better. The restaurant had only a few choice of food and the service was always delayed.

6/10 Okay

Tommy, India

Liked: Staff & service
ビーチに近い便利なホテル
コバランビーチ,ライトハウスビーチの両方の近く,安くて非常に便利なホテルです。部屋には最低限のものしかありませんが,寝るだけであれば問題ないと思います。一つ残念だったのはプールが改装中だったこと。あとは従業員も親切でしたし良い滞在でした。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ulla, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fremragende hotel til prisen
Et rigtig rart hotel med fine faciliteter, rengøringsstandarden er høj og personalet venlige og hjælpsomme. Eneste minus var en larmende airconditioning